Hanoi Golden Lotus Hotel & Spa

Hotels
8.9 (2743 reviews)
19 Hang Bac , Hanoi , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean areas
Cons:
Old facilities
Inconsistent room quality
Air conditioning issues

Categories

Cleanliness
8.66
Generally clean, but some reviews mentioned old and somewhat maintained facilities.
Service
9.63
Staff are frequently mentioned as friendly, helpful, and accommodating.
Location
9.47
Excellent location in the old quarter, convenient for tours and dining.
Room Quality
7.92
Basic rooms reported, with some amenities like air conditioning lacking functionality.
Amenities
8.95
General standard amenities available though some areas reported as dated.
Value for Money
8.91
Good value for a central location despite some complaints about room quality.
Food and Beverage
8.46
Breakfast and dining options mentioned but not elaborated on positively.
Overall Experience
9.23
Pleasant stays reported, making the overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Central Location in Hanoi’s Old Quarter
Golden Lotus Hotel & Spa, nestled on an ancient street in the heart of Hanoi’s Old Quarter, offers a unique stay experience. Just a stone's throw away from Hoan Kiem Lake and Dong Xuan Market, immerse yourself in the vibrant culture and history of the city.

Charming Oriental Decor
Step into air-conditioned rooms adorned with Oriental décor and wooden flooring, creating a cozy and inviting ambiance. Enjoy modern amenities including a personal computer, free Wi-Fi, and a flat-screen TV. The private bathrooms with bath and shower facilities ensure a comfortable stay.

Convenient Facilities and Services
Indulge in a delicious breakfast buffet at Gia Thinh, explore the city with the tour desk's assistance, and make use of free local phone calls. With a 24-hour front desk catering to your needs, your stay at Golden Lotus Hotel & Spa promises convenience and relaxation.

Book your stay now and experience the enchanting blend of tradition and modernity at Golden Lotus Hotel & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.9
Based on 2743 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.23
B
Bianca • solo_traveller • ro
10
It was a really nice
Pros:

Close to city center

Cons:

-

2026-08-08 • via Nuitee
G
Giovanni • couple • it
10
Siamo venuti in Vietnam prenotando solo 2 notti . Rose ci ha aiutato ad organizzare tutto il resto delle escursioni dei
Pros:

Posizione incredibile

2026-08-07 • via Nuitee
R
Rhys • solo_traveller • au
7
Pros:

Location was great, comfy beds, quiet and off the main street noise, excellent staff.

Cons:

our room was quite dark with no window but we knew that going in

2026-08-07 • via Nuitee
K
Kirsten • couple • nl
6
Was oke
Pros:

Aardig personeel maar wel een oud hotel. Het ziet er op de foto’s beter uit. Het hotel ligt middenin het centrum dus dat is een pluspunt.

Cons:

Het ligt aan een vrij drukke weg. Veel geluid. De kamer zijn verouderd en de hygiëne kan beter.

2026-08-06 • via Nuitee
A
andrea • family_with_children • es
8
Bien
Pros:

Ubicación

Cons:

No es igual que las fotos

2026-08-06 • via Nuitee
V
vincenzo • couple • it
10
2026-08-04 • via Nuitee
P
Phuong • solo_traveller • gb
1
2026-08-02 • via Nuitee
D
Delgado Aparicio • couple • es
8
2026-08-02 • via Nuitee
C
Christabel • solo_traveller • nz
10
2026-08-02 • via Nuitee
L
Laura • couple • es
10
Pros:

El alojamiento está en una zona inmejorable. El personal es muy atento y nos ayudó en todo momento. Es un hotel pequeñito pero por la zona y el personal merece mucho la pena.

2026-08-02 • via Nuitee
A
Ana • couple • si
9
Great location, nice staff. Great value.
Pros:

Clean, great location and very friendly staff. Has an elevator. Very hot water and high pressure at shower.

Cons:

Shower head and mattress are in need of replacement.

2026-08-02 • via Nuitee
R
Rebeca • couple • es
8
Lo recomiendo
Pros:

La cama era muy grande!

Cons:

No había secador y entraba bastante luz por las cortinas

2026-07-25 • via Nuitee
L
LOZHNIKOVA • couple • kz
1
2026-07-25 • via Nuitee
M
Marco • solo_traveller • de
10
Tolle Tage in Hanoi inkl. Ninh Binh & Ha Long Cruise
Pros:

Die Lage ist sehr gut und zu Fuß ist sehr viel zu erkunden. Das Personal, vor allem Ms. Rose, sind hervorragend und extrem hilfsbereit. Ms. Rose hat für uns zwei Touren super geplant. Vielen Dank für alles!

Cons:

-

2026-07-24 • via Nuitee
C
Carme • couple • es
6
2026-07-24 • via Nuitee
A
Adriano • solo_traveller • it
8
Right in the center
Pros:

The hotel is a bit dated but functional and right in the old quarter. Despite a small problem with the laundry, the staff managed to fix it.

2026-07-23 • via Nuitee
L
Lisa • solo_traveller • au
6
Ok just for a night to sleep.
Pros:

Did the job for a few hours after arriving from the loop. Staff were able to check me in around 1am and were very nice and accomodating.

Cons:

Windowless room but yet there was a window into the hall way so the light was on all night and the curtains barely blocked it. The floor felt like there was a layer of dust and the bed was hard. Felt quite expensive for the value of the room.

2026-07-22 • via Nuitee
L
Liberty • couple • gb
9
Perfect location for sightseeing in Hanoi
Pros:

The location of this hotel was perfect for experiencing the centre of Hanoi- the k look air, water puppet show, pagoda, note csfe etc

Cons:

Everything was fine done rooms have no windows - wd def recommend a window

2026-07-22 • via Nuitee
B
Barak • solo_traveller • il
10
Pros:

We had a lovely stay with a lot of help and kind treatment from the staff

2026-07-21 • via Nuitee
Özkan • couple • qa
2
Bad value for money and pictures doesn’t represent the reality
Pros:

Staff is very friendly and helpful. Location is also good

Cons:

Uncomfortable and not very clean room

2026-07-21 • via Nuitee