Hanoi Golden Lotus Hotel & Spa

Hotels
8.9 (2476 reviews)
19 Hang Bac , Hanoi , vn

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean areas
Cons:
Old facilities
Inconsistent room quality
Air conditioning issues

Categories

Cleanliness
8.66
Generally clean, but some reviews mentioned old and somewhat maintained facilities.
Service
9.63
Staff are frequently mentioned as friendly, helpful, and accommodating.
Location
9.47
Excellent location in the old quarter, convenient for tours and dining.
Room Quality
7.92
Basic rooms reported, with some amenities like air conditioning lacking functionality.
Amenities
8.95
General standard amenities available though some areas reported as dated.
Value for Money
8.91
Good value for a central location despite some complaints about room quality.
Food and Beverage
8.46
Breakfast and dining options mentioned but not elaborated on positively.
Overall Experience
9.23
Pleasant stays reported, making the overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Central Location in Hanoi’s Old Quarter
Golden Lotus Hotel & Spa, nestled on an ancient street in the heart of Hanoi’s Old Quarter, offers a unique stay experience. Just a stone's throw away from Hoan Kiem Lake and Dong Xuan Market, immerse yourself in the vibrant culture and history of the city.

Charming Oriental Decor
Step into air-conditioned rooms adorned with Oriental décor and wooden flooring, creating a cozy and inviting ambiance. Enjoy modern amenities including a personal computer, free Wi-Fi, and a flat-screen TV. The private bathrooms with bath and shower facilities ensure a comfortable stay.

Convenient Facilities and Services
Indulge in a delicious breakfast buffet at Gia Thinh, explore the city with the tour desk's assistance, and make use of free local phone calls. With a 24-hour front desk catering to your needs, your stay at Golden Lotus Hotel & Spa promises convenience and relaxation.

Book your stay now and experience the enchanting blend of tradition and modernity at Golden Lotus Hotel & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs VND 69913.97 per day.

Location

Guest Reviews

8.9
Based on 2476 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.23
C
Coline • couple • fr
6
Tout était bien mais l’insonorisation zéro .. on s’entendait même tousser.
Pros:

Très bien

Cons:

Aucune insonorisation

2026-04-25 • via Nuitee
M
Marc • couple • ie
9
2026-04-25 • via Nuitee
E
Evan • solo_traveller • th
10
Comfortable, friendly, and good value.
Pros:

Very nice location and very friendly and helpful staff.

2026-04-24 • via Nuitee
A
Antoine • extended_group • nl
7
Fijn verblijf met vriendelijk personeel
Pros:

Prima locatie centraal in oude stad.

Cons:

Geen

2026-04-24 • via Nuitee
D
Duncan • solo_traveller • au
2
2026-04-24 • via Nuitee
D
David • extended_group • es
2
No es lo de las fotos
Pros:

La situacion si quieres locura maxima

Cons:

El hotel no tiene nada que ver con las fotografias publicadas, es antiguo, bueno viejo, sucio , sin luz en la planta donde yo dormia... de verdad mal!! Y ojo con las habitaciones que dan a la calle ... porque el suvenir de la habitacion son unos tapones para dormir!!!

2026-04-24 • via Nuitee
M
Meryem • family_with_children • us
8
2026-04-24 • via Nuitee
F
Fowler • solo_traveller • gb
10
2026-04-24 • via Nuitee
A
Angelique • solo_traveller • au
10
Pros:

Incredible staff went above and beyond! They helped me print out some documents and allergy translations that I forgot at home and would have made the trip very difficult without. Lifesavers! Highly recommend! Great location and staff gave great recommendations for atms, food etc!!

2026-04-23 • via Nuitee
R
Robbieee • solo_traveller • au
7
Just okay
Pros:

Great location, friendly staff, good price for room with balcony.

Cons:

It is a bit more run down then the pics, bikes parked out front made it hard getting in with all the luggage and there was a half drunk coke can left in the fridge.

2026-04-23 • via Nuitee
J
Jennifer • couple • ca
7
Pros:

Great central location

Cons:

Don’t look anything like the pictures. Basic rooms

2026-04-23 • via Nuitee
T
Thusitha • solo_traveller • lk
7
2026-04-23 • via Nuitee
A
alain • solo_traveller • fr
8
2026-04-23 • via Nuitee
S
Son • extended_group • vn
9
2026-04-23 • via Nuitee
K
Katharina • couple • de
9
2026-04-22 • via Nuitee
S
Sandra • solo_traveller • br
6
Satisfatório
Pros:

Cama boa e chuveiro bom.

Cons:

Cafe da manhã fora do hotel e sem lugar para colocar as malas

2026-04-22 • via Nuitee
J
Joelle • solo_traveller • ca
6
Stay ok for price but could be better
Pros:

Everything from a basic hotel room was there. The staff is really helpful and our issues got fixed when raised. Ok for the price

Cons:

A bit of an older building, in front of a busy traffic street. The taxis don't have space to bring in luggage as there are scooters all over the front door. Our shower door was missing with finicky temperature control, the sink was clogged and the AC wasn't working upfront without having to be reset.

2026-04-22 • via Nuitee
S
Szymon • solo_traveller • ie
8
2026-04-22 • via Nuitee
M
Mateja • family_with_children • si
9
2026-04-22 • via Nuitee
B
Berangere • couple • fr
7
Très bon emplacement mais chambre petite et sans fenêtre
Pros:

L emplacement

Cons:

Pas de fenêtre

2026-04-21 • via Nuitee