Courtyard Hotel 1Borneo

Hotels
6.8 (317 reviews)
G-800 1Borneo Hypermall Jalan UMS , Kota Kinabalu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Old facilities
Lack of amenities

Categories

Cleanliness
5.8
Comments indicate poor cleanliness, old hotel condition.
Service
8.3
Staff are helpful and friendly, but could use more training.
Location
8.8
Conveniently located near the mall and main roads.
Room Quality
6.3
Rooms are simple but noisy, and have maintenance issues.
Amenities
6.3
Lack of standard amenities like toiletries and coffee.
Value for Money
6.8
Price does not match the quality and condition of the property.
Food and Beverage
5.3
Limited food options and missing basic amenities.
Overall Experience
6.8
Mixed feelings; some positives but several negatives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:43

Property Description

Convenient Location at 1Borneo Hypermall
Comfortable Rooms with Modern Amenities
On-Site Dining Options and Room Service Available

To experience the perfect blend of convenience and comfort during your stay in Kota Kinabalu, book your room at Courtyard Hotel 1Borneo now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 317 reviews
Cleanliness: 5.8
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 6.3
Value for Money: 6.8
Food and Beverage: 5.3
Overall Experience: 6.8
N
Nurasbi • family_with_children • my
8
Pros:

Good

Cons:

Good

2026-02-12 • via Nuitee
N
Nooraini • solo_traveller • my
10
2026-01-31 • via Nuitee
H
Hu • extended_group • my
7
On the whole our stay was satisfactory
Pros:

Its location and the cleanliness!

Cons:

There was jug kettle with cups and saucers but no teabags/ coffee supplied!!
The water heater was so unpredictable sometimes hot then suddenly cold! The drainage of water in the shower room was not good water collected and slow to drain as the slope was away from the drainage hole .

2026-01-26 • via Nuitee
A
Awg Rahim • family_with_children • bn
9
overroll ,it meet my expectations .
Pros:

the room just nice.

Cons:

the sorounding of the building.

2026-01-26 • via Nuitee
D
Desandra • family_with_children • my
8
2026-01-18 • via Nuitee
N
Narissa • family_with_children • my
6
2026-01-02 • via Nuitee
C
Clarence • couple • my
4
Ok
Pros:

Near 1b

Cons:

Nothing 3in1 nescafe , nothing brush teeth,

2025-12-31 • via Nuitee
S
Sharon • family_with_children • my
2
Pros:

next to the mall.

Cons:

very old hotel. poor cleanliness. poor lighting in the room. employees need more trainings. whatever you read in the comments are all true.

2025-12-13 • via Nuitee
L
Lai Peng • family_with_children • my
4
2025-12-09 • via Nuitee
L
Lai Peng • family_with_children • my
4
2025-12-09 • via Nuitee
W
Willma • family_with_children • my
8
2025-12-07 • via Nuitee
N
Nurul • extended_group • my
10
2025-12-07 • via Nuitee
N
NAIMAH • couple • my
9
Pros:

Location,near UMS

Cons:

None

2025-12-04 • via Nuitee
B
Betcye • family_with_children • my
10
2025-12-02 • via Nuitee
A
Ame_Mae • family_with_children • my
6
2025-12-01 • via Nuitee
A
ANGELINE AFIFAH • family_with_children • my
9
Pros:

Staf peramah dan byk membantu..lapar cari jak mkn kat bawah..nk senang oder jak dr hotel ..

Cons:

Stakat ne semua ok..

2025-11-27 • via Nuitee
M
MOHAMMAD PUAD BEBIT • couple • my
9
The best hotel at 1b
Pros:

Its good

Cons:

None

2025-11-21 • via Nuitee
B
Bibi • solo_traveller • my
1
2025-11-20 • via Nuitee
S
Shahrizan • solo_traveller • my
8
2025-11-15 • via Nuitee
L
Liet • family_with_children • my
8
2025-11-02 • via Nuitee