Hotel Silver Stone

Hotels
•
ZUZU HS
4.2 (5 reviews)
13A/22 WEA Channa Market, Karol Bagh, New Delhi, Delhi N.C.R, 110005 , New Delhi , IN
91-11-47008422

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Cons:
Was charged twice for room
Poor service on arrival

Categories

Cleanliness
1
Cleanliness is not specifically mentioned in the review.
Service
2
The guest had an unpleasant experience with service, especially on arrival.
Location
1
The location was not mentioned in the review.
Room Quality
1
Room quality was not specifically mentioned, but the overall negative experience impacts this rating.
Amenities
1
Amenities were not directly mentioned in the review.
Value for Money
1
The guest felt the value for money was very poor due to being charged twice.
Food and Beverage
1
Food and beverage services were not specifically mentioned in the review.
Overall Experience
1.5
The guest reported an overall unpleasant memory and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 05:01

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet, concierge services, and a TV in the common area. Indulge in 24-hour room service for added convenience.

Featured Amenities:
Benefit from a computer station, dry cleaning services, and a 24-hour front desk. Take advantage of the airport shuttle and free self-parking.

Comfortable Rooms:
Relax in one of the 15 air-conditioned rooms with modern amenities like LED TVs, refrigerators, and minibars. Stay connected with free Wi-Fi and enjoy rainfall showers in the private bathrooms.

Discover New Delhi from the heart of the city at Hotel Silver Stone, just minutes away from top attractions. Book now to experience convenience and comfort in Karol Bagh.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEL

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

4.2
Based on 5 reviews
Cleanliness: 1
Service: 2
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1.5
V
Verified traveler • self
2
Pros:

Reception staff very bad they agree one price final settlement other very bad experience this hotel

2020-02-06 • via Nuitee
P
Paul
2
Terrible communication between Provider and hotel
Pros:

When we arrived at the hotel there was no reservation for us I showed the accommodation voucher but they said no email had been received from hotels.com, I asked to use the phone to contact Hotels.com but they said no as it was an international number, I therefore had to get an Indian sim for my phone at a cost of 495 rupee and then put 300 rupee credit on to be able to speak with somebody at Hotels.com who called the hotel and tried resending emails while keeping me on hold but they still couldn’t receive them and my credit ran out so my only option was to pay the hotel silverstone myself and hope Hotels.com do the decent thing and refund my original reservation money and maybe the extra charges I incurred?????

2018-03-23 • via Nuitee
M
Marg.
4
Check in nightmare
Pros:

Booked and paid for 20 nights accommodation, picked up by a family friend from Delhi Airport and taken to the hotel, the reception I received was cold, unwelcoming and indifferent, on presenting my itinerary and receipt, proof of payment, the man at the desk looked at it and gave me a blank saying they have nothing, by this time extreme panic had set in, because i was on my own and now stranded at 9pm, fortunately the family friend asked me to their home, but I declined and needed to be in that area which is close to my unwell elderly relative, fortunately i found a hotel near by and booked in and was made very welcome and comfortable.

2018-02-13 • via Nuitee
S
sam from NZ
8
Great place to stay in Karol Bagh
Pros:

I stayed at this hotel in Oct 2013. Room was really good considering the price I paid for this hotel. Metro station was only 4-6 mins walk. It's in a busy and safe location. Hotel staff was really helpful

2013-10-31 • via Nuitee
C
Caroline
6
Pros:

Room was fine, rooftop restaurant seems to be a storage area and not very clean, better to eat in room. Food was ok. Overall pretty average, but good value for money

2013-04-16 • via Nuitee