Hotel Green Plaza Hakone

Hotels
8.3 (2741 reviews)
Sengokuhara 1244-2 , Hakone , jp

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Fantastic onsen
Beautiful views of Mount Fuji
Cons:
Rooms are outdated
Buffet variety could be improved

Categories

Cleanliness
7.55
Some reviews indicated that the hotel is a bit worn down, especially in the bathrooms.
Service
9.05
The staff received praise for their friendliness and helpfulness.
Location
9.05
The location is highly rated for its proximity to Mount Fuji and nearby attractions.
Room Quality
7.55
Several reviews mentioned that the rooms are old and in need of renovation.
Amenities
8.55
The onsen was frequently highlighted as a fantastic amenity.
Value for Money
8.05
Generally considered good value, but some aspects need improvement.
Food and Beverage
8.05
Food quality was mostly praised, although some guests noted a lack of variety.
Overall Experience
8.55
Most guests had a wonderful experience overall, enjoyed the atmosphere and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:33

Property Description

Scenic Hot-Spring Baths with Mount Fuji Views

Modern Rooms with Traditional Touches

Convenient Location and Nearby Attractions

Immerse yourself in luxury at Green Plaza Hakone, where you can soak in open-air hot-spring baths overlooking majestic Mount Fuji. The hotel's modern rooms feature LCD TVs and private bathrooms, along with traditional tatami flooring for a touch of authenticity. With a prime location just minutes away from Ubako Station and various attractions such as Ashinoko Lake and Pola Art Museum, your stay promises both relaxation and exploration. After a day of sightseeing, unwind with a massage or sauna session, or indulge in a delicious buffet meal. Book your stay now and experience the beauty of Hakone firsthand.

Important information:

Both dinner and breakfast will be served as buffet.

Please note dinner cannot be served after 20:30.

Please note, special requests for meals such as vegetarian or halal meals cannot be accommodated.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 2741 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
Y
YUKO • extended_group • jp
5
景色に救われました
Pros:

眺めが素晴らしくお風呂も快適でした。スタッフの方々がとても親切でした。

Cons:

和室の床が歪み、畳が毛羽立っていて驚きました。洋室を予約できれば良かったのかも知れません。

2026-05-30 • via Nuitee
O
Orrin • solo_traveller • us
9
Pros:

Great location. Beautiful views of Mt. Fugi from our room window.

2026-05-30 • via Nuitee
K
Kelly • solo_traveller • fr
7
2026-05-29 • via Nuitee
M
Marcin • solo_traveller • pl
10
I’ve taken only one night in Hakone but it was great to wear yukata for the first time. Dinner and breakfast was delicio
Pros:

Traditional Japanese room with yukata hanging in the closet. Onsen was great!

2026-05-29 • via Nuitee
T
TZUYEN • couple • tw
7
Pros:

普通

2026-05-28 • via Nuitee
L
Linda • family_with_children • au
9
2026-05-28 • via Nuitee
R
Raphael • extended_group • in
8
It’s a great property with professional and friendly staff and good facilities. Good spread of food, onsen facility and
Pros:

It is a great property

Cons:

It wasn’t close to or on Lake Ashi as we expected it to be! We never got to even see the lake 😢

2026-05-28 • via Nuitee
M
Maarten Dirk • couple • nl
9
Een goede ligging direct naast de kabelbaan, vriendelijk personeel en de onsen is prachtig.
Pros:

De ligging is perfect. Prachtig uitzicht op Fuji en de onsen is zo fijn. Het personeel is heel vriendelijk en de ligging om de bezienswaardigheden in de omgeving te ontdekken is heel goed. Kabelbaan is 5 minuten wandelen vanaf het hotel.

Cons:

Het interieur van onze kamer zelf was wat stoffig/ouderwets maar eigenlijk niks verder op te merken.

2026-05-27 • via Nuitee
V
Victor • couple • ca
7
Endroit reposant pour un séjour tout inclus.
Pros:

Endroit calme, le jardin est magnifique et offre une belle vue sur montfuji.
L’hôtel est juste à côté du téléphérique, ce qui offre une option très facile pour se balader aux alentours.

La chambre est bien!
J’ai adoré le onsen : propre et entretenu.
J’y suis allé 4 fois durant mon séjour de 2 nuits.

Cons:

Il faisait chaud dans les chambres ..
Pas de clim ou très peu.

Hotel éloigné de la gare, le bus avec bagage c’est un peu compliqué car beaucoup de monde. Prévoir taxi.

2026-05-27 • via Nuitee
E
Ebihara • extended_group • us
9
Beautiful hotel with wonderful views of Mt. Fuji
Pros:

Beautiful location outside of the hustle and bustle of tourism towns of the area. Beautiful close view of Mount Fuji if the weather cooperates. Medium sized onsen felt semi private and was completely separate for men and women. Food and dining had high quality food.

Cons:

Everything was good

2026-05-26 • via Nuitee
S
satoshi • family_with_children • jp
10
2026-05-26 • via Nuitee
A
ANNA • solo_traveller • pl
10
Pros:

Bardzo uprzejmy personel, pyszne, różnorodne posiłki, wspaniały onsen, wygodne łóżka. Przepiękny widok, otaczającą przyrodą, ogród.

Cons:

-

2026-05-26 • via Nuitee
H
Hsiao-Ching • couple • tw
8
Pros:

風景非常美，房間可以看到富士山，跑湯地點也可以看到富士山

Cons:

餐點非常不好吃

2026-05-25 • via Nuitee
S
SANDRA • extended_group • br
7
2026-05-25 • via Nuitee
S
Sakshi • couple • in
9
2026-05-24 • via Nuitee
J
Juliana • couple • au
10
2026-05-23 • via Nuitee
S
Serena • family_with_children • au
10
Everything was excellent. We stayed in the all japanese room.
Pros:

Exceptional views , food was great and room big and comfortable

2026-05-23 • via Nuitee
P
Perpar • family_with_children • si
10
Very good
Pros:

Dinner, onsen

Cons:

Hard to come to hotel if ropeway is closed

2026-05-22 • via Nuitee
R
Rakesh Kumar • family_with_children • in
6
2026-05-22 • via Nuitee
A
Angela • family_with_children • it
9
Relaxing stay by the ropeway
Pros:

Great view of Mt. fuji on clear days, lovely onsen experience, spacious japanese style room and delicious buffett

Cons:

It would be great a play area for children as i saw a lot of families, it would really be the cherry on top

2026-05-22 • via Nuitee