Xclusive Maples Hotel Apartment

Hotels
Xclusive Group
7.2 (100 reviews)
Building # 20, Street # 12, Mankhool Street, Bur, Dubai , Dubai , AE

Children allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Property Description

Recreational Amenities:
Indulge in leisure activities at the outdoor pool, spa tub, and fitness center for a rejuvenating experience.

Dining Options:
Savor delectable meals at Maples Cafe, or opt for the coffee shop or room service for a delightful culinary journey.

Convenient Features:
Enjoy seamless stays with amenities like complimentary Wi-Fi, concierge services, and express check-in/out for a stress-free vacation.

Book your centrally located stay at Xclusive Maples Hotel Apartment for a memorable Dubai experience.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.2
Based on 100 reviews
I
Ivan
2
Filthy and old hotel
Pros:

This hotel might have been good 20 years ago but from that time there was most likely no change of furniture or reconstruction.
But you can survive old cabinets or couch but the main issue is that there is a weird smell around hotel and rooms and that the room was simply not clean, mold in the shower and other places, dust on every lamp and the main dusty couch in Premium Appartment was a joke - we dared not to sit on it.

Only the location is good and hotel staff was nice and helpful (e.g. when we asked for new clean sheets).

It has been the worst value for money ratio ever and after 1 day we were out.

2024-02-24 via Nuitee
M
Miori
4
Pros:

In the middle of night around 4pm, the fire alarm was activated by mistake.

Inside of bed has bugs so my body was very itchy..
Refrigerator makes sound each 10mins…

2024-01-02 via Nuitee
D
Duminda
4
Pros:

Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.

2022-06-27 via Nuitee
N
Narendra
6
Maples guest hotel appartment
Pros:

The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .

2021-12-31 via Nuitee
M
Muhammed Yasir
10
Fantastic Apartment for families.
Pros:

It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.

2021-11-23 via Nuitee
S
Syed Saleem
4
Terrible place to stay at.
Pros:

Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water.
After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.

2020-03-05 via Nuitee
V
Verified traveler family
6
Pros:

The hotel staff were always friendly & accommodating. However, they should be mindful that guests from the Western side of the world use washcloths to clean their bodies and this is something that should be readily available in all rooms. Guests should not have to purchase their own washcloths from the store in order to take a shower. Xclusive Maples only provides towels & I wasn't used to that.

2020-01-04 via Nuitee
V
Verified traveler
6
ce hotel
Pros:

Was clean but no slippers or robe provided

2019-10-25 via Nuitee
A
Adel
8
Pros:

It was good . Good time and was good service and the location it was good

2018-08-15 via Nuitee
A
Akshay
8
Average hotel but good location.
Pros:

Average hotel but good location. I had trouble on 2 nights as there was a group of young lads from India who were partying in the middle of night, shouting in the corridors, playing loud music, knocking on doors etc. Did complain to the hotel staff the next day but never received any updates.

2018-03-19 via Nuitee
G
Gloria
4
I wouldn’t go again there
Pros:

Wasn’t very friendly.. I thought I got a bigger room but it was small and no wash machine which is a must for me.. cleaning was so so.. I been to cheaper hotels and was better.

2018-03-08 via Nuitee
V
Verified traveler
4
불편
Pros:

세탁기 없고 환풍기 작동 안함

2018-02-26 via Nuitee
V
Verified traveler
4
Very bad experience
Pros:

Bad WiFi connection, water heather problem.

2017-12-24 via Nuitee
M
mijnals
8
Erg praktisch
Pros:

Was een leuke appartement .heel makkelijk door goeie keuken en keuken accessoires.
Vooral voor gezinnen heel praktisch .

2017-12-23 via Nuitee
S
samir
8
Hôtel bien situer
Pros:

Bonne hôtel surclassement à mon arrivée personnel sympa

2017-12-10 via Nuitee
M
Martin
8
Big rooms
Pros:

Pleasure staff and nice rooms. Nice hotel.

2017-12-09 via Nuitee
A
ANGELO
2
orribile albergo
Pros:

il personale scortese, la pulizia della camera inesistente, scarafaggi ovunque, e come ciliegina sulla torta il divano letto per il terzo ospite della mia camera pieno di muffa!!! ORRIBILE!!

2017-12-09 via Nuitee
R
RAHUL
10
One of the Gem in Dubai
Pros:

It was one of the best hotels and stay was very much nice with all amenities.

2017-11-13 via Nuitee
R
Ranjit
4
Bad Condition of Hotel
Pros:

Won't go again. broken sofa, dusty closets, TV doesn't work. Housekeeping doing a bad job.

2017-04-18 via Nuitee
V
Verified traveler
10
Very nice boutique hotel
Pros:

This hotel was very nice to stay in. Great location near Bur Dubai and taxis are constantly available. Just make sure to turn on the water heater in the room otherwise the water is cold. They give 1 complimentary bottle of water. The towels are very scarce so make sure to ask for more upon check in.

2017-04-17 via Nuitee