Swiss-Belinn Balikpapan

Hotels
Swiss-Belhotel
8.4 (29 reviews)
Sudirman Square, Jalan Jendral Sudirman, Balikpapan, East Kalimantan, 76114 , Balikpapan , ID

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Great hospitality
Complimentary breakfast
Cons:
Cleanliness issues

Categories

Cleanliness
6.23
Negative sentiment expressed in the review as 'terburuk yg pernah saya inapi'.
Service
9.2
Great hospitality and warm greeting from hotel receptionist.
Location
8.74
Standard quality for this hotel tier.
Room Quality
8.69
Standard quality for this hotel tier.
Amenities
8.72
Standard quality for this hotel tier.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
8.23
Complimentary breakfast was positively highlighted.
Overall Experience
8.7
Positive overall impression based on returning for a second stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:58

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our spa. Unwind further in the spa tub and steam room or stay active in the fitness center.

Fine Dining Experience
Enjoy international cuisine at Barelo restaurant or opt for 24-hour room service. The bar/lounge is perfect for relaxing with a drink. A buffet breakfast is served daily.

Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and wedding facilities. The hotel also offers a business center, event spaces, and airport shuttle services.

Book now for a lavish stay at Swiss-Belinn Balikpapan, centrally located near Aquaboom Waterpark and E Walk.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.4
Based on 29 reviews
Cleanliness: 6.23
Service: 9.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.7
9
965jacksong Friends getaway
10
Top Global Hotel at Balik Papan
Pros:

Omg i love this hotel so much!! Just stayed here last week and everything was amazing. The room was super clean and the bed was so comfy i sleep like a baby every night. Hospitality also good at the counter.

Overall very happy with my stay, worth every penny! Will definitely come back again and recommend to all my friends. Thank you Swiss-Belinn Balikpapan!!

2026-03-10 via Tripadvisor
N
N2331SVerikf Solo travel
10
Modern, Central, and Seamless!
Pros:

Swiss-Belinn Balikpapan is a total gem! The staff are super friendly and check-in was incredibly fast. I loved the room—it was spotless, organized, and had a great modern vibe that felt really fresh. Plus, the location is unbeatable; you’re right in the middle of all the best shopping and diverse food spots. Highly recommended for a hassle-free stay!

2026-02-28 via Tripadvisor
M
mochamadk2026 Business
10
Good
Pros:

Nice Greet, and carefully room

2026-01-27 via Tripadvisor
F
Fathony
4
Pros:

Swiss bell inn terburuk yg pernah saya inapi..

2025-09-27 via Nuitee
N
nuzulasaktiramadhan Business
10
Amazing business trip
Pros:

Great hospitality so far, nice breakfast and Warm greeting from hotel receptionist name nana (again). This is second time stay at swissbelinn balikpapan and will return again.

2025-07-25 via Tripadvisor
A
arifhE1307UN Business
10
Helpful staff. Strategically located. Local neighborhood.
Pros:

The front-office team led by Ms. Nana and their housekeeping team were very accommodative to my early check-in and late check-out. Relatively an old hotel, but one can tell they're working very hard to make their guests' stay to be as comfortable as possible. Just outside the city centre, it's strategically located to explore the local delicacies and neighborhood.

2025-05-17 via Tripadvisor
R
Robert
8
Pros:

Room is ok but a bit old. Aircon is not cold, the room phone was not working but later they fixed it upon request.

2025-05-15 via Nuitee
8
835sigitp Business
10
Satisfied with the service and comfort of the hotel
Pros:

Staff is very helpful and informative. The room is incredibly comfortable. The air conditioner and mini refrigerator are quite cold. You don't need to worry about storing drinks in the room. The hotel's position is quite strategic, we easily found a place for dinner.

2025-02-21 via Tripadvisor
S
syarifh2025 Business
8
Recommended, probably I will try another room for my next business trip
Pros:

My room was upgrade, the room is quite good and comfortable. big space, cleanliness is good however the room where I stay is in 2nd floor which is the sound from the streets is coming into the room and for me its disturbing. Food service is good, the price is fair

2025-01-14 via Tripadvisor
T
Travel67910957804 Friends getaway Balikpapan, East Kalimantan, Kalimantan
10
worth to try
Pros:

good hospitality, from the security, receptionist, and also other staff
also clean room and the location is in the center of the city
it is easy to find foods and places to go
not far from the airport and easy to access ojek online either motorcycle or car

2025-01-08 via Tripadvisor
R
Roving13098187935 Solo travel au
10
Nice Stay
Pros:

Strategically located within Balikpapan Permai area close to mall and banks + budget friendly hotel. Nice room with ample space and comfortable bed. Highly recommended for those who are budget concious or in need of easy access to banks and commercial centers.

2024-12-08 via Tripadvisor
C
Compass07206474935 Family
10
strategic location
Pros:

The facilities and atmosphere are very comfortable and the cleanliness is okay. The staff is very friendly and helpful. affordable prices and strategic location. complete breakfast menu, highly recommended to go with family. Perfect.

2024-11-25 via Tripadvisor
T
Thomas
8
Pros:

Good location, helpful staff & good room.

2023-12-03 via Nuitee
A
AJAY
8
Pros:

The room facilities are not optimum like TV blurred viewing, running water without pressure in room 323, air-con ineffective, room very small like budget hotel IBIS.

2023-02-21 via Nuitee
F
Florian
8
All good except the Wifi
Pros:

The hotel is in a good and clean condition.
I can recommend it to people who are not reliant on the internet. If you just stay for a night and don't mind having bad or no internet then this place is for you.
if you need internet then better look for a different place.
breakfast good and coffee also good!

2019-09-29 via Nuitee
Y
Yus
6
Biasa saja staf juga kurang membantu
Pros:

Resepsionis kurang murah senyum,,datang dengan barang bawaan banyak staf kurang tanggap membantu,ambil troli sendiri dan angkat-angkat sendiri,,minta 2 kunci tidak dapat dipenuhi alasan terbatas..

2019-09-12 via Nuitee
T
thomas
2
EXTREMELY EXTREMELY DISGUSTING ,! AVOID,AVOID !!!
Pros:

The stench in the room was overpowering. I made rhem come smell it and they agreed it was bad. Mold everywhere, stains on walls.

2019-07-14 via Nuitee
V
Verified traveler
8
Good Place
Pros:

Awesome location near all the entertainment. good place and good budget. Great in general

2017-07-27 via Nuitee
V
Verified traveler
8
Nice Mid Range Hotel
Pros:

Mid range hotel in the city center, near from business area.

2017-04-30 via Nuitee
S
Sau Kin
6
Pros:

close to e-walk shopping mall

2017-01-19 via Nuitee