The Langham, Shenzhen

Hotels
Langham Hotels International
9.6 (1024 reviews)
7888 Shennan Boulevard , Shenzhen , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Quality food and beverage
Well-maintained amenities
Cons:
Cleanliness issues
Location not optimal

Categories

Cleanliness
8.9
Some reviews indicated issues with room cleanliness and odors.
Service
10
Many reviews highlighted the excellent service from staff, particularly Ms. Cynthia Lee and Mr. Peter Zhang.
Location
9.37
Decent location but mentioned that it could be more central.
Room Quality
8.91
Inconsistent feedback about room quality, indicating some rooms are well-maintained while others are not.
Amenities
9.86
Positive comments about the amenities, including the club lounge and breakfast offerings.
Value for Money
9.89
Overall value perception is good given the features and services.
Food and Beverage
10
Multiple reviews praised the quality of the breakfast and dining options.
Overall Experience
9.85
The overall sentiment reflects a strong positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:18

Property Description

Luxurious Accommodation and Amenities
The Langham, Shenzhen offers a blend of tradition and luxury in the heart of Futian. The guestrooms, decorated in ivory tones with oriental artworks, provide a serene retreat with modern amenities like a 46-inch LCD TV, signature Blissful Bed, and en suite rain showers and bathtubs.

Relaxation and Recreation
Guests can unwind in style with access to a spa, gym, and two swimming pools. Whether cooling off in the pools, indulging in a spa treatment at Chuan Spa, or enjoying the sauna, relaxation is always at hand at The Langham.

Culinary Delights
Indulge in a variety of dining options at The Langham, Shenzhen. From tantalizing Cantonese dishes at T’ang Court to international cuisines at Silk, there's a culinary delight for every palate. Don't miss the chance to experience Langham's signature afternoon tea at Palm Court or savor tapas and grilled meats at Duke’s.

Book your luxurious stay at The Langham, Shenzhen for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.6
Based on 1024 reviews
Cleanliness: 8.9
Service: 10
Location: 9.37
Room Quality: 8.91
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 10
Overall Experience: 9.85
I
Inyoung extended_group kr
8
Pros:

직원분들이 친절했어요.

2026-08-07 via Nuitee
A
Abdel_Ldn solo_traveller hk
9
Pros:

luxurious and nice pool

Cons:

a bit far from the more upscale areas of town

2026-08-07 via Nuitee
A
Aigerim solo_traveller kz
10
Pros:

Отличный отель в неплохом районе города, примыкает к торговому центру, где есть разные рестораны. Хочу поблагодарить отель за приятный сюрприз в честь моего дня рождения. Дружелюбный персонал по всему отелю. Понравилась сауна и крытый бассейн, а в открытом бассейне вода была холодная. Идеальная уборка каждый день, хороший недорогой завтрак. Обязательно буду рекомендовать этот отель.

2026-08-07 via Nuitee
5
50NMR Couples Hong Kong
10
Mid week mini break
Pros:

Wonderful mid week mini break in a relaxing environment. Particularly enjoyed the Club experience where the staff were really helpful and pleasant. Thanks to Peter Zhang and his colleagues.
One minor suggestion - access to Netflix etc in room would be appreciated

2026-08-06 via Tripadvisor
E
Eric solo_traveller us
10
2026-08-06 via Nuitee
A
Ainura extended_group kz
9
2026-08-06 via Nuitee
P
Panisara extended_group th
10
2026-08-03 via Nuitee
M
Michael.B-1407 family_with_children fr
8
2026-08-03 via Nuitee
S
Stewart solo_traveller mo
10
Pros:

The atmosphere and professionalism of the staff. A terrific breakfast buffet and excellent facilities and environment as always.

Cons:

There was nothing to dislike.

2026-08-02 via Nuitee
Y
yoong wend family_with_children sg
9
Pros:

nice room, clean
very accessible to location
Friendlhy front counter staff

Cons:

nil

2026-08-02 via Nuitee
T
Thomas solo_traveller dk
10
Dejligt behageligt
Pros:

Lækker morgenmad

Cons:

Roligt og God service

2026-07-25 via Nuitee
F
Fong Man family_with_children nl
10
Beautiful hotel with convenient access to mall
Pros:

The kids really likes the pools, especially the outdoor pool. Hotel has direct access to mall which makes it very convenient

Cons:

First night got a room with smoke smell; but next day we got a change of room without smell.

2026-07-25 via Nuitee
S
Sarah family_with_children hk
9
Fantastic stay as always. Will be back.
Pros:

Location, staff more than happy to help, polite, clean, plenty of complimentary water, buffet breakfast choice.

Cons:

Pool lacks atmosphere and no pool service. Nowhere to order a drink or food.

2026-07-24 via Nuitee
F
Fabrice couple fr
10
5/5 everywhere—I recommend it!
Pros:

Great hotel: we had a wonderful stay in Shenzhen at the Longham. The hotel was well-located, the room was clean and spacious, and the staff—especially Dean and Madix from the concierge team, whom we frequently relied on for online orders—were highly professional, respectful, and helpful. I recommend it 100%!

Cons:

Nothing, everything was Perfect

2026-07-24 via Nuitee
C
Claire Bowden solo_traveller hk
10
2026-07-22 via Nuitee
A
Andre couple de
9
2026-07-22 via Nuitee
S
Serge family_with_children ch
9
Sehr gerne wieder
Pros:

Ein sehr schönes Haus, mit schönem Pool und sehr, sehr hilfreichen und zuvorkommendem Concierge Service. Die Männer an der Türe und beim Conciergeservice machen einen super Job, trotz Mängel bei der englischenSprache, einfach Top.

Sehr schöner Pool, sehr gutes Frühstück für Europäer.

Cons:

Das Gegenteil vom positiven Kommentar, ist leider bei der Reception der Fall. Sehr Steif und zurückhaltend, keine Nachfrage oder Herzlichkeit, das ist Schade.

Das Hotel selbst entspricht vollkommen den Vorstellungen.

2026-07-22 via Nuitee
J
JosephktC NONE Melbourne, Victoria
10
Excellent hotel
Pros:

The room was spacious. I enjoyed using the swimming pool and the gym. Breakfast selection was extensive. Joe at breakfast and Lam at the fitness centre were excellent in their solicitude and help. The lounge was excellent, the evening food and drinks selection were fantastic.

2026-07-20 via Tripadvisor
D
David SW family_with_children hk
7
2026-07-20 via Nuitee
A
andree187 Business
10
Great Stay
Pros:

It was a quick trip, the hotel is well located and well maintained. Although not used, Health Club had good equipment and the pool was amazing. If you get a massage voucher make sure you book in early, I missed it as I tried in the last minute after came back from a meeting.

2026-07-19 via Tripadvisor