Hotel Planet Plaza

It was pathetic. Not even 1 star kind of hotel. Even Lodges and Dharamshalas are better. When I reached for check in I realized that I made mistake and I told the receptionist to show me the Room. It was so congested. Cockroaches were seen. Dirty bedsheet and Pillow. IO cancelled the booking, since I had chosen to pay at Hotel.

This is my sincere request to hotels.com to please have an honest audit before you enlist such hotels. I have 3 bad experiences now.
Do not try yo compete with Oyo. You need to maintain standard.
Your loyal customers may shift to some other platform.

5mins from the International Airport but the rooms are very dirty, not good at all for a tourist! The area is very noisy and not convenient for everyone!

I booked this hotel for overnight in between flights as it was a reasonable price and closer to the airport. The neighbourhood is a very busy market area and main road below the metro. The room booked was a deluxe king. The room was small, the bed maybe a queen size, one of the pillows was unusable and there were no towels, this was fixed by the hotel. The room was infested with mosquitos and it took some time to kill them all, the hotel provided and electric insecticide device. There was an old light blanket with cigarette holes for a bed cover. The room was not well cleaned. The air conditioner worked and was not noisy and the hot water heater worked :-). There was decent food and chai nearby. It suited our needs but would not recommend.

Good airport location

As soon as we entered, we were told that we had to pay extra for AC room. In Mumbai, every hotel room is by default an AC room. This was a scam. The rooms were not clean and the bathroom condition was pathetic. There was no privacy as there was a window above the door and it could not be closed. The overall vibe of the hotel was shady and I could not keep my wife alone in the hotel. It looked very unsafe. The hotel was filled with bad smell. There was no sanitizer or room freshener. We did not even stay there for an hour. We checked out within an hour and had to book another hotel which had room implying an AC room. Pathetic experience of Hotel Plante Plaza and even Hotels.com.

The hotel photos looked fine on the apps but upon check in, the bedsheets did not look cleaned since a long time, the room was somehow cleaned but not spotless (old fixtures) and there were lots of mosquitoes even though there was a repellent machine.
Budget hotel in a very busy and loud sometimes district of Mumbai

The place is very near to the airport
The shower do. It have running water, you need to collect water in to the bucket before taking shower

Bad experience! No one should go to this hotel. No cleanliness, not even have a shower facility. Dirty toilet, very tiny rooms.

Management was unkind. The staff would continuously stare every time I would leave the room. Twice I found a staff member sitting outside my room. On the last night, without being informed, we were locked out after returning late. Upon entering the room, I discovered someone had showered inside my shower. I would not recommend this for a comfortable or safe stay.

Arriving at midnight after a long long ride I was transferred to another hotel. No explanation why! Staff was very unfriendly and rude. They wanted me to pay before even seen this new hotel. They told me it's a hotel of the same branch. It was called Cosmo and was not far away from the hotel that I've booked.
My comments refer to that hotel!
They helped me to get a taxi Rikscha, but asked very pushy for a tip.

I booked the room as almost in advance with Expedia. I checked in at noon. They said that the room they reserved for me is in repair and they have the room for me in an other hotel. The other hotel -named Apex was a place that I wouldn't choose and therefore I don't blame the people at Apex Hotel. I felt insulted by the Planet Plaza Hotel receptionist and by the people at Expedia

Stay was good, ambiance of room was good, courteous staff.

my experience was very bad. Even after booking and paying, I was not allowed to check in and
diverted to a budget hotel Named Cosmo,where there are no proper facilities/amenities

It is near the airport but really a budget hotel. Small rooms. Not recommended to stay with family because of its size.

Hotel location is really bad but Hotel management and staff are good they are so friendly it made us peace.

Bad smell in the hotel and the room, the room and the bathroom is too small not suitable for humans،I could not stand the filth of the hotel 30 minutes , I made the check-out after the check-in in 30 minuets
-in.

I did not get to stay as I was immediately transferred to the Cosmo Budget Hotel without being asked if that was ok. On arrival at the Cosmo I was very surprised at the area surrounding. As they could see I was not happy they quickly showed me a room. It was clean but small. I was a bit uncertain about the area to start with and it was very difficult to be picked up in a car, no room and hard to find. However as I got used to the area I enjoyed my stay. 4 nights

It is a terrible place, not a hotel at all. Something like a small trading place, made as "so called" hotel. It is near a shanty, and you will hear all shanty noises. Don't ever think of it, even it is offered for free!