Hyatt Place New York/Midtown-South

Hotels
Hyatt Place
8.4 (4095 reviews)
52 West 36th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and great location
Friendly and helpful staff
Cons:
Issues with cleanliness
Long wait times for lifts

Categories

Cleanliness
8
Several reviews mentioned issues with cleanliness and garbage not being disposed of.
Service
9.3
Service is generally highlighted as friendly and professional.
Location
9.5
Consistently praised for being well-located near major attractions.
Room Quality
8.5
Rooms are noted as spacious, but some issues with noise and amenities.
Amenities
7.5
Some amenities like breakfast and internet service received negative feedback.
Value for Money
8
Considered expensive for the services provided.
Food and Beverage
7.5
Breakfast was noted as basic and not meeting expectations.
Overall Experience
8.9
Overall positive experience due to location and staff, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Prime Location near Empire State Building
Located just a short 5-minute walk from the iconic Empire State Building, Hyatt Place New York offers a prime location for exploring Manhattan. With the 34th Street—Herald Square underground station only 4 minutes away, guests have easy access to the city's top attractions.

Modern Amenities and Comfortable Rooms
Each room at Hyatt Place New York features a corner sofa, refrigerator, flat-screen TV, work desk, and coffee making facilities. The modern and well-equipped rooms provide the perfect retreat after a day of sightseeing or business meetings in the city.

Fitness and Business Facilities
Guests can stay active in the on-site fitness centre or take advantage of the business centre's fax and photocopying services. Whether traveling for leisure or business, Hyatt Place New York ensures a convenient and comfortable stay.

Experience the best of New York City at Hyatt Place New York - book your stay now for an unforgettable trip!

Important information:

Please note additional fees may be applied when parking oversize vehicles.

Guest photo identification must match name on reservationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Property Accessibility

Total Disability Score: 73.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 4095 reviews
Cleanliness: 8
Service: 9.3
Location: 9.5
Room Quality: 8.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.9
K
Kamila solo_traveller ru
10
2026-03-14 via Nuitee
K
Kamila solo_traveller ru
10
2026-03-14 via Nuitee
S
Sonia solo_traveller us
10
2026-03-14 via Nuitee
T
tarek solo_traveller eg
8
2026-03-14 via Nuitee
A
Ana Maria couple co
10
2026-03-14 via Nuitee
C
Chiara couple gb
9
Amazing location and great views
Pros:

Location and view from the room - amazing! Also the breakfast was good!

Cons:

Nothing

2026-03-13 via Nuitee
K
Karen extended_group nz
8
Perfect spot. Close to subway and midtown was very convenient.
Pros:

Locality was bang on

Cons:

Renovations at the time we visited

2026-03-13 via Nuitee
B
Batdavaa extended_group mn
8
Staff is nice and room is spacy. Good
Pros:

Location is close to macys, koreatown and midtown. Room is big enough

Cons:

Bit old but it is ok

2026-03-12 via Nuitee
B
Bogdan extended_group gh
7
It was a good place considering the location. The Room was clean always
Pros:

Location

Cons:

Security

2026-03-12 via Nuitee
T
Tiffany solo_traveller us
7
Cons:

While sitting at the bar waiting on room had to move due to remodeling and was seated in the breakfast area

2026-03-12 via Nuitee
S
Seguí family_with_children us
10
Pros:

Ubicación, La vista, el desayuno en realidad todo estuvo perfecto.

2026-03-12 via Nuitee
G
Gianantonio solo_traveller nl
9
2026-03-11 via Nuitee
I
ignacio alcacer family_with_children ar
10
Excelente alojamiento
Pros:

Excelente todo!!

Cons:

Nada

2026-03-11 via Nuitee
P
P. couple fr
9
Très bien
Pros:

Grand lit confortable, petit déjeuner

Cons:

Très bruyant côté rue

2026-03-11 via Nuitee
S
SHU YEN couple tw
9
2026-03-10 via Nuitee
M
Moshe couple il
8
מיקום מושלם מלון נהדר תרומה נהדרת לכסף !
2026-03-10 via Nuitee
D
daniel couple cl
8
very good hotel
Pros:

Excellent location.

Cons:

none

2026-03-10 via Nuitee
S
Shuklam couple us
8
Good Value and comfortable stay. Will visit again
Pros:

Overall, my stay was excellent. The bed is very comfortable, and the staff was exceptionally friendly and attentive, and I particularly appreciated the thoughtful touch of offering tea, water, and apples to guests upon arrival — a small but memorable gesture.

Cons:

The breakfast, however, was average compared to other Hyatt properties I have stayed at. The hot food selection could be improved, and the layout of the breakfast area could benefit from some reorganization. The current setup tends to create long queues, which disrupts the dining experience. A simple rearrangement of the food stations would likely resolve this issue entirely and make for a much smoother and more enjoyable breakfast experience overall.

2026-03-10 via Nuitee
A
Audrey family_with_children fr
8
Un hôtel propre, très bien situé
Pros:

Le personnel de ménage fait un très bon travail, tout est propre. Le personnel de la cuisine est très serviable. L'emplacement est top, très, très bien situé, dans un endroit vivant, avec énormément de restaurants autour, le métro est à 3 min à pied et bien desservi.

Cons:

J'avais besoin d'une bouilloire pour chauffer le biberon de mon bébé, y en avait pas et la dame de l'accueil n'a pas trouvé une alternative pour mon problème, elle s'en foutait de mon problème. J'avais demandé par message,un lit bébé, je n'ai rien reçu dans la chambre. Les housses de couette et certains draps et serviettes ont des taches, il faudrait les changer! Le petit déjeuner n'est pas très varié même si le personnel de cuisine est top.

2026-03-10 via Nuitee
M
marion family_with_children fr
8
Pros:

L'emplacement, la propreté, le petit déjeuner

Cons:

Même si apprécié le petit déjeuner, il aurait pu être plus varié.

2026-03-10 via Nuitee