Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Location slightly far from station

Categories

Cleanliness
6.85
Dust was noted in some areas and black mold was found in the bathroom.
Service
8.31
Staff were consistently described as friendly and helpful throughout various reviews.
Location
7.36
Some reviews mentioned it's slightly far from the station but overall accessible.
Room Quality
7.81
Rooms were generally clean, spacious, and comfortable with good amenities.
Amenities
7.84
Facilities such as free bicycles and good breakfast options received positive remarks.
Value for Money
7.8
Guests felt that pricing was reasonable compared to nearby hotels.
Food and Beverage
8.34
Breakfast options were praised for their quality and variety.
Overall Experience
7.32
Overall stay was enjoyable with a few minor issues such as cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:46

Property Description

Central Location and Convenient Amenities
Located just a 10-minute walk from JR Sannomiya Train Station, Kobe Sannomiya Union Hotel offers easy access to transportation and nearby attractions like Meriken Park and Oji Zoo. Additionally, guests can benefit from the convenience of a nearby convenience store and coin-operated laundry facilities.

Comfortable Rooms with Modern Features
The air-conditioned rooms at Union Hotel Kobe Sannomiya are tastefully decorated and equipped with free Wifi, flat-screen satellite TV, and a private bathroom. Guests can also enjoy in-room amenities such as a fridge and video-on-demand movies for a relaxing stay.

Delicious Dining Options and Relaxing Services
Guests can indulge in Japanese buffet breakfast and lunch dishes at Canone Restaurant, and enjoy complimentary drinks from the restaurant’s vending machines. For further relaxation, the hotel offers a massage service and a variety of interesting souvenirs at the gift shop.

Book now for a delightful stay at Kobe Sannomiya Union Hotel!

Important information:

The full amount of the reservation must be paid at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

7.7
Based on 2036 reviews
Cleanliness: 6.85
Service: 8.31
Location: 7.36
Room Quality: 7.81
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 8.34
Overall Experience: 7.32
梅山 • family_with_children • jp
8
2026-02-14 • via Nuitee
D
Dai • solo_traveller • jp
7
2026-02-09 • via Nuitee
かず　さん • family_with_children • jp
9
2026-01-21 • via Nuitee
R
RYUTO • family_with_children • jp
2
2026-01-21 • via Nuitee
G
GOTO • solo_traveller • jp
7
2026-01-19 • via Nuitee
A
akira • solo_traveller • jp
5
2026-01-19 • via Nuitee
T
TAKUYA • family_with_children • jp
10
2026-01-19 • via Nuitee
Y
Yuki • solo_traveller • jp
7
2026-01-19 • via Nuitee
O
OHTA • solo_traveller • jp
7
2026-01-19 • via Nuitee
M
Mayumi • couple • jp
9
はなまる
Pros:

毎日、清掃して頂ける。
欲しかった　お土産が売っていた。
スタッフの方が親切で、愛想も良かった。
門限なく自由に　お出かけ　出来た。

Cons:

朝、チェックアウトや、朝食バイキングがあるので、仕方ないが、エレベーターが混んでいて、なかなか　乗れなかた。

2026-01-19 • via Nuitee
T
takemoto • solo_traveller • jp
10
2026-01-19 • via Nuitee
W
WATARU • solo_traveller • jp
4
高い出費
2026-01-19 • via Nuitee
N
Nanako • extended_group • jp
10
大満足でした
Pros:

ウェルカムかき氷があったこと
紛失物を見つけるために頑張ってくれたこと

Cons:

なし

2026-01-19 • via Nuitee
Y
YUTO • extended_group • jp
8
2026-01-19 • via Nuitee
P
Pennie • solo_traveller • jp
5
A bit pricey for what you get
Pros:

Nice view from the room. The bed was comfortable. The staff were pleasant, did not speak english though, but we got by.

Cons:

The bathroom had a horrible smell, the room size as small for the price paid. I had to pay YEN2000 extra to get the view which was looking at a motorway

2026-01-18 • via Nuitee
M
mr-Z • family_with_children • my
6
2026-01-16 • via Nuitee
Y
Yasushi • couple • jp
8
2026-01-15 • via Nuitee
M
Mayumi • family_with_children • jp
8
ビュッフェでご飯おかわり自由は神
Pros:

スタッフさんがとても良く、対応が丁寧でした。
朝食はビュッフェ形式で、和食・洋食共に満足です。おかずもサラダも豊富でデザートはちっちゃいケーキやフルーツ、ヨーグルトもあります。シリアルもグラノーラもありました。

Cons:

部屋の掃除が余り行き届いていないかな、と思います。前の宿泊客が残していったシップの剥がしたフィルムが落ちてました。透明だったから目立たず仕方がない所もありますが…
お部屋は基本的には少々古臭いです。壁紙が剥がれていたり、バスルームのパッキンの部分からサビの赤茶色い汁が流れていたりします。
一日二日程度なら我慢出来ますが、長く連泊したりカップルで泊まるのは余りお勧め出来ません。出張や、帰宅困難時等で丁度いいです。

2026-01-15 • via Nuitee
M
MASAFUMI • family_with_children • jp
8
Pros:

スタッフの方が親切丁寧
部屋のグレードをアップしてもらった

Cons:

風呂場に長い髪の毛が1本残っていたくらい

2026-01-14 • via Nuitee
F
Fabio • family_with_children • it
9
2026-01-14 • via Nuitee