Mountain Side Hotel Whistler by Executive

Hotels
8.2 (1372 reviews)
4417 Sundial Place , Whistler , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
6.75
Significant concerns about unclean kitchen and rooms, trash on the floor, and kitchen utensils being dirty.
Service
8.22
Some reviews highlight unresponsive front desk service and lack of apologies from staff.
Location
10
Numerous mentions of excellent location near ski slopes and restaurants.
Room Quality
7.71
Mention of worn facilities, outdated bathrooms, and saggy mattresses impacting overall comfort.
Amenities
7.24
Hot tub issues and ongoing construction affecting guest experience.
Value for Money
7.7
Mixed sentiments; some guests felt the price wasn't justified considering the quality.
Food and Beverage
8.75
Not directly mentioned, but suggests 'Standard quality for this hotel tier'.
Overall Experience
9.24
Overall positive despite various issues, mainly due to location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:30

Property Description

Luxurious Lodge-Style Hotel in Whistler Village

Year-Round Outdoor Pool and Hot Tub
Enjoy the convenience of ski to door access to Whistler Village Gondola just minutes away. Unwind in the year-round outdoor pool, hot tub, and spa bath offered in all rooms.

Cozy Chalet-Style Rooms with Modern Amenities
Indulge in rooms featuring full kitchens, vaulted roofs, gas fireplaces, and floor-to-ceiling windows. Relax with a 43-inch flat-screen TV in each room for your entertainment.

Rustic Tuscan Cuisine and Fitness Center
Savor rustic Tuscan cuisine at Umberto’s Trattoria on-site. Keep active with ski and bicycle storage, as well as access to the fitness center.

Experience the perfect blend of luxury and comfort at Mountain Side Hotel Whistler by Executive. Book your stay now for an unforgettable getaway.

Important information:

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 30 per day.

Location

Guest Reviews

8.2
Based on 1372 reviews
Cleanliness: 6.75
Service: 8.22
Location: 10
Room Quality: 7.71
Amenities: 7.24
Value for Money: 7.7
Food and Beverage: 8.75
Overall Experience: 9.24
S
Sasha • couple • ca
8
Was very nice and relaxing
Pros:

We loved our room that had a jacuzzi! It was so relaxing and the staff was amazing at check in and check out. Also recommend the restaurant downstairs if you are looking for fine dining

Cons:

Didn’t like how there’s no room service, also we had found underwear and boxers just hiding behind the couch which means either staff used the room and wasn’t cleaned properly or it simply wasn’t cleaned properly. Please just look over anything.

2026-05-30 • via Nuitee
F
Fran • solo_traveller • au
8
Location, location, location.
Pros:

Location was excellent & the room spacious & clean.

Cons:

Heater in the room needed attention as it was coming out of the wall.

2026-05-30 • via Nuitee
G
G • solo_traveller • ca
10
2026-05-30 • via Nuitee
G
Gilbert Mock • solo_traveller • mt
4
No hot water!
Pros:

The location was good, that was the main reason we choose this hotel.

Cons:

It's impossible to park in street parking. We paid for the hotel parking and on the drivers side was a swimming pool to get our of the car. The hotel gave us the money back only after we complained.


We stayed in this hotel just to enjoy few hours in the evening in restaurants nearby and to shower in the morning before heading to the road at 8am.

In the morning we had no hot water to shower with and it was the only thing we used from all the things in the room. There was noone at reception at 7am and we had to hit the road by 8am. So we didn't shower !

2026-05-29 • via Nuitee
G
Gilbert Mock • solo_traveller • mt
4
2026-05-29 • via Nuitee
J
Jennifer • couple • ca
9
2026-05-29 • via Nuitee
M
Marie • extended_group • ie
9
2026-05-28 • via Nuitee
E
Evan • solo_traveller • au
8
Pros:

Great location for whistler village access.

Cons:

The hotel is tired, needs an upgrade, rooms need some attention..

2026-05-28 • via Nuitee
W
Wendy • solo_traveller • ca
7
Nice hotel. Great staff
Pros:

Good location

Cons:

Older A/c unit in main bedroom was not very cool. I understand the restaurant limits the pool hours but it is limiting to guests

2026-05-27 • via Nuitee
C
Coral • couple • au
10
Very happy with everything
Pros:

Comfy bed, close to restaurants and shopping. Undercover parking.

2026-05-27 • via Nuitee
S
Samantha • solo_traveller • gb
9
2026-05-27 • via Nuitee
R
Rhonda • couple • ca
9
Beautiful room in a beautiful location
Pros:

Large spacious room
Personal steam room
Very comfortable beds
Kitchenette

Cons:

Property difficult to navigate
Confusion regarding two buildings
No differentiating when booking
Direction to parking a bit confusing
Paid parking not great. Space Very small and difficult to park in

2026-05-26 • via Nuitee
H
Helmutca • couple • ca
9
2026-05-26 • via Nuitee
M
MAY • family_with_children • us
3
Location n staff were good but bathroom outdsted and dies not look good and water drainage bad
Pros:

Staff

Cons:

Bathroom

2026-05-26 • via Nuitee
P
Peter • extended_group • de
9
Sehr schöner Aufenthalt außerhalb der Skisaison
Pros:

Exklusive Lage mitten im Ort. Sehr gute Ausstattung mit Whirlpool im Zimmer. Außerdem gibt es einen Pool mit Hot Tub.

Cons:

Die Ausstattung ist teilweise etwas in die Jahre gekommen.

2026-05-26 • via Nuitee
A
ALEXANDR • couple • kz
5
2026-05-26 • via Nuitee
S
Sandra Lei-Yun • couple • ca
9
2026-05-25 • via Nuitee
D
dhiraj • family_with_children • ca
8
Good stay with decent price
Pros:

Good location

Cons:

Pool and hot tub were closed after 5pm due to the hotel restaurant

2026-05-25 • via Nuitee
W
Wim • couple • nl
7
Prima ligging, vriendelijk personeel en fijne kamer alleen zeer dringend aan renovatie toe.
Pros:

Goede ligging en in principe is de kamer van alles voorzien.

Cons:

Alles schreeuwt om renovatie. Het ademt de sfeer van 30 jaar terug waarbij het ook 30 jaar goed gebruikt is.

2026-05-24 • via Nuitee
J
Joanne • extended_group • ca
9
2026-05-24 • via Nuitee