Mountain Side Hotel Whistler by Executive

Hotels
8.2 (1546 reviews)
4417 Sundial Place , Whistler , ca
+1 604-932-3200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
6.75
Significant concerns about unclean kitchen and rooms, trash on the floor, and kitchen utensils being dirty.
Service
8.22
Some reviews highlight unresponsive front desk service and lack of apologies from staff.
Location
10
Numerous mentions of excellent location near ski slopes and restaurants.
Room Quality
7.71
Mention of worn facilities, outdated bathrooms, and saggy mattresses impacting overall comfort.
Amenities
7.24
Hot tub issues and ongoing construction affecting guest experience.
Value for Money
7.7
Mixed sentiments; some guests felt the price wasn't justified considering the quality.
Food and Beverage
8.75
Not directly mentioned, but suggests 'Standard quality for this hotel tier'.
Overall Experience
9.24
Overall positive despite various issues, mainly due to location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:30

Property Description

Luxurious Lodge-Style Hotel in Whistler Village

Year-Round Outdoor Pool and Hot Tub
Enjoy the convenience of ski to door access to Whistler Village Gondola just minutes away. Unwind in the year-round outdoor pool, hot tub, and spa bath offered in all rooms.

Cozy Chalet-Style Rooms with Modern Amenities
Indulge in rooms featuring full kitchens, vaulted roofs, gas fireplaces, and floor-to-ceiling windows. Relax with a 43-inch flat-screen TV in each room for your entertainment.

Rustic Tuscan Cuisine and Fitness Center
Savor rustic Tuscan cuisine at Umberto’s Trattoria on-site. Keep active with ski and bicycle storage, as well as access to the fitness center.

Experience the perfect blend of luxury and comfort at Mountain Side Hotel Whistler by Executive. Book your stay now for an unforgettable getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

The pool is open 08:00 to 17:00.

Children under 10 can only use the swimming pool and fitness centre under adult supervision.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-12-25 until 2026-08-18
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

8.2
Based on 1546 reviews
Cleanliness: 6.75
Service: 8.22
Location: 10
Room Quality: 7.71
Amenities: 7.24
Value for Money: 7.7
Food and Beverage: 8.75
Overall Experience: 9.24
F
Flanagan • couple • ca
3
Stayed here many times in the past but never again. From the Time we arrived to our departure very disappointed.
Pros:

Very little.

Cons:

Amazing how they managed to make a conventional 3 star hotel into a 2 star hotel.

2026-08-29 • via Nuitee
D
Danielle • solo_traveller • gb
8
Cons:

That you have to pay for parking

2026-08-29 • via Nuitee
K
Kelly • couple • ca
10
Such good value for staying in the heart of the village, and the staff were so friendly!
Pros:

Location, value and staff!

2026-08-29 • via Nuitee
R
Ralph • solo_traveller • us
7
Pros:

Pretty clean. Comfortable bed and bedding. Well equipped kitchen. Great location. Cool AC.

Cons:

Hot tub closes at 5pm. Lame. Toilet was loose from the floor.

2026-08-28 • via Nuitee
A
Ami • couple • au
2
2026-08-27 • via Nuitee
S
Samira • solo_traveller • ca
10
Pros:

Every thing are perfect

2026-08-26 • via Nuitee
E
ELODIE • family_with_children • fr
8
Pros:

Super emplacement, jolie piscine et chambres.

Cons:

La piscine qui ferme à 17h… au moment où l’on voudrait en profiter après les activités

2026-08-26 • via Nuitee
M
Meghan • solo_traveller • ca
6
2026-08-25 • via Nuitee
A
Andrea • couple • ca
8
2026-08-25 • via Nuitee
Z
zabeen • couple • ca
1
Will not stay here again
Pros:

Location

Cons:

Pool closes at 5pm
Requested toilet paper and towels didn’t receive till 3rd day
Room and was not cleaned till 3rd day even though it was requested

2026-08-24 • via Nuitee
C
Claire • solo_traveller • fr
8
Pros:

Hotel très bien placé dans Whistler Village. Nous avions un loft, très spacieux et très bien équipé. Tout était propre.

Cons:

Le sauna n'a pas pas fonctionné.

2026-08-24 • via Nuitee
M
Marie • couple • gb
5
Great location however Walter not working when we arrived
Pros:

Location

Cons:

Tired hotel

2026-08-23 • via Nuitee
F
Florence Baillarin • solo_traveller • fr
10
2026-08-23 • via Nuitee
D
De Vaal • couple • ca
8
nice
Pros:

The room was very comfortable and clean. The hotel had an excellent location. My only disappointment was that the pool was closed at 5:00 pm which means we did not have a chance to use it. The pool next door was open until 10;00 pm.

Cons:

The poll closing at 5;00 pm was very inconvenient.

2026-08-23 • via Nuitee
E
Erin • solo_traveller • au
10
Great location, comfy bed and great sized room
Pros:

Excellent location with optional (paid) parking. Great size room with kitchen/dining area. Nice size bathroom. My room overlooked the chairlift which was great to sit and people watch!

Cons:

price!

2026-08-22 • via Nuitee
N
Nancy • solo_traveller • au
8
2026-08-22 • via Nuitee
R
Rifat • solo_traveller • ca
10
2026-08-21 • via Nuitee
S
Sandy • couple • ca
8
Very Spacious Suite
Pros:

Excellent location just off the village plazas, but within walking distance of everything. We had a very spacious, clean, and comfortable room. The kitchen was well stocked.

Cons:

Our room was next to the restaurant's patio. The speaker for their music was right outside our window, making it quite loud in our room. We had to ask them to turn it off when they kept the music going for 45 minutes after the restaurant had closed.
They were renovating some rooms near our room, but were respectful and didn't start too early. The room we were in is probably up for a refresh next, as it is looking a bit dated.

2026-08-21 • via Nuitee
Q
QuynhNhu • couple • us
9
2026-08-19 • via Nuitee
R
Russell • couple • au
5
Premium Price but Very poor product
Pros:

Location was good

Cons:

Rooms in very poor condition. Very dated. 2x TVs in the room , neither operational.
A bad , damp stench all through the hallways. No compendium in the rooms to explain the hotel or the room services. Climate control ( heating/cooling) was loud and poor. You couldn’t sleep with the noise. If you turned it off you couldn’t sleep with the heat. Staff in general lacked any interest. For the price, the worst place I’ve stayed.

2026-08-19 • via Nuitee