Mountain Side Hotel Whistler by Executive

Hotels
8.2 (1478 reviews)
4417 Sundial Place , Whistler , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
6.75
Significant concerns about unclean kitchen and rooms, trash on the floor, and kitchen utensils being dirty.
Service
8.22
Some reviews highlight unresponsive front desk service and lack of apologies from staff.
Location
10
Numerous mentions of excellent location near ski slopes and restaurants.
Room Quality
7.71
Mention of worn facilities, outdated bathrooms, and saggy mattresses impacting overall comfort.
Amenities
7.24
Hot tub issues and ongoing construction affecting guest experience.
Value for Money
7.7
Mixed sentiments; some guests felt the price wasn't justified considering the quality.
Food and Beverage
8.75
Not directly mentioned, but suggests 'Standard quality for this hotel tier'.
Overall Experience
9.24
Overall positive despite various issues, mainly due to location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:30

Property Description

Luxurious Lodge-Style Hotel in Whistler Village

Year-Round Outdoor Pool and Hot Tub
Enjoy the convenience of ski to door access to Whistler Village Gondola just minutes away. Unwind in the year-round outdoor pool, hot tub, and spa bath offered in all rooms.

Cozy Chalet-Style Rooms with Modern Amenities
Indulge in rooms featuring full kitchens, vaulted roofs, gas fireplaces, and floor-to-ceiling windows. Relax with a 43-inch flat-screen TV in each room for your entertainment.

Rustic Tuscan Cuisine and Fitness Center
Savor rustic Tuscan cuisine at Umberto’s Trattoria on-site. Keep active with ski and bicycle storage, as well as access to the fitness center.

Experience the perfect blend of luxury and comfort at Mountain Side Hotel Whistler by Executive. Book your stay now for an unforgettable getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

The pool is open 08:00 to 17:00.

Children under 10 can only use the swimming pool and fitness centre under adult supervision.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

8.2
Based on 1478 reviews
Cleanliness: 6.75
Service: 8.22
Location: 10
Room Quality: 7.71
Amenities: 7.24
Value for Money: 7.7
Food and Beverage: 8.75
Overall Experience: 9.24
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Siu Sum solo_traveller hk
8
2026-08-08 via Nuitee
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PE solo_traveller ca
8
2026-08-08 via Nuitee
F
Fermin couple ca
9
2026-08-07 via Nuitee
A
Amanda couple ca
8
2026-08-06 via Nuitee
T
Taylor solo_traveller ca
4
Won't be going back!
Pros:

Location.
Kitchen was awesome.

Cons:

A lot, unfortunately.

Place was dirty and dusty.
No screens on the windows.
Windows were filthy.
Air conditioner was very noisy and barely worked. Too hot to sleep at night.
Bed was lumpy.
Gym was ridiculously small.
Didn't hit the pool because they close it at 5pm!
Hallways and carpet had a pungent smell, on the second floor, anyway...
Huge crack in the roof/drywall. Structure is failing.
Bathroom had cracked paint, caulking all peeling off, drains were very slow, no water pressure, fixtures barely functioning, toilet was loose and not properly bolted to the floor, etc etc

And it was priced just as high as the rest of the local accomodation.

2026-08-06 via Nuitee
R
Reynalyn family_with_children ca
7
2026-08-06 via Nuitee
R
Ram solo_traveller ca
10
Pros:

We liked the downtown stair kitchen and leaving aria and upstairs bedroom.

2026-08-06 via Nuitee
J
Jayani family_with_children ca
9
We were very satisfied with our 1 night stay and would definitely recommend this place to others.
Pros:

We received early check-in facility and had parking for a few hours even after we were checked out. The room was clean and comfortable too.

Cons:

I didn’t have any bad experience or comments.

2026-08-05 via Nuitee
M
Muhammad family_with_children pk
10
2026-08-04 via Nuitee
S
Shanna family_with_children ca
7
Nice for a short stay
Pros:

Great location

Cons:

The grout all along the bathtub was grey and crumpling and looked moldy. For the amount you pay per night , you’d expect they could spent $5 for a tube of sealant or grout it about looks cleaner

2026-08-03 via Nuitee
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Yuko family_with_children ca
1
We got there at 4:30pm after the check in time but the room wasn’t ready till 5pm. Staff didn’t apologize about it so we
Pros:

It was really old hotel and wasn’t very clean

Cons:

The room wasn’t ready at 4pm. We had to wait for an hour.

2026-08-03 via Nuitee
S
Shaked solo_traveller il
9
Pros:

The room was very cute, with a nice atmosphere and facilities. The parking is not free, but this was advertised in advance, and they also let you stay until 1 pm on the checkout day, which allowed me to spend another half-day in Whistler. The location of the hotel is great - 2 minutes to the gondola, and 2 minutes to the village stroll (where all the restaurants & bars are). Also, the staff for the hotel were extra helpful: the laundry accepted only Canadian coins, so they had no issue selling me some and gave me the detergent for free. I also needed some batteries and they brought some to my room before I was able to go down and get them myself. The hotel restaurant is not very cheap, but was great nonetheless!

Cons:

This is not such a big issue, but although the hotel exterior and the room interior were both very nice and clean, somehow the corridors look very old and even dirty. Also, they forgot to check the fridge as I found and open tin can in the fridge :(

2026-08-03 via Nuitee
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Linda extended_group gb
8
2026-08-03 via Nuitee
T
Tim extended_group ie
10
2026-08-02 via Nuitee
K
Karla couple ca
5
Decent place once you actually get there. Would never recommend Whistler to anyone wherever they are staying.
Pros:

Room was kinda cool.

Cons:

The location. Had to drive around for about half an hour to even find it.

2026-08-02 via Nuitee
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Jiyeon solo_traveller kr
8
2026-08-02 via Nuitee
J
Jashanveer Gill couple ca
10
2026-07-25 via Nuitee
J
Jan solo_traveller cz
7
2026-07-25 via Nuitee
B
Bari solo_traveller ca
10
Pros:

Pretty much everything. The Room, the location, the facility. The jacuzzi was a great addition. Will definitely re-book for the future. Highly recommended!

Cons:

Parking could be free for the guests but for some reason none of the hotels there offered free parking!

2026-07-25 via Nuitee
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Molly solo_traveller au
7
2026-07-25 via Nuitee