HENRI Hotel Hamburg

Hotels
9 (2972 reviews)
Bugenhagenstr. 21 , Hamburg , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Wonderful breakfast
Cons:
Noise issues
Payment practices during emergencies

Categories

Cleanliness
8.39
Mentioned as very clean in one review, but slight issues in others.
Service
9.86
Staff were described as excellent and very attentive in multiple reviews.
Location
9.4
Location noted as excellent and close to main attractions.
Room Quality
8.35
Rooms were generally lovely, but some noise issues mentioned.
Amenities
8.88
Amenities like breakfast were positively highlighted, though noise issues noted.
Value for Money
8.34
General value considered acceptable, but complaints on payment practices.
Food and Beverage
9.39
Breakfast was frequently praised and considered excellent.
Overall Experience
9.36
Overall experience was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:30

Property Description

Luxurious Amenities
Indulge in the sauna, gym, and free WiFi lounge at this modern hotel, offering the perfect blend of relaxation and convenience.

Stylish Accommodations
Experience spacious suites and studios with hand-crafted furniture, flat-screen TVs, and open bathroom concepts for a touch of elegance.

Central Location
Situated in the heart of the city, just a short walk from Hamburg Central Train Station, Henri Hotel Hamburg Downtown provides easy access to top attractions and vibrant neighborhoods.

Immerse yourself in comfort and style at Henri Hotel Hamburg Downtown. Book now for an unforgettable stay in Hamburg.

Important information:

When booking 5 rooms or more, different group policies and additional supplements may apply.

Use of the kitchenette will be charged at a fee of EUR 30 per stay.

Please note that if you have particular room requests, the room may not be ready for check-in at exactly 15:00.

Due to demolition and reconstruction work on the building opposite, there may be noise disturbances at HENRI Hamburg until probably summer 2026. Please be assured that we will take all possible measures to keep the disturbances as low as possible.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

9
Based on 2972 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Czerny couple us
10
Wonderful Boutique hotel in Hamburg
Pros:

Loved this boutique hotel. Such a fun retro vibe. The little cafe and bar with meal and snack options all day was an especially nice surprise. The rooms have so much charm. The staff was wonderful, very helpful with directions and suggestions. The breakfast was delicious with their own honey and breads.

Cons:

There was a lot of construction going on nearby. Not their fault but made navigating the streets a little tricky. They wrote to us prior to our arrival to let us know so that was really considerate.

2026-06-06 via Nuitee
A
Alina couple ch
8
Cons:

Dafür kann das Hotel nichts, aber aktuell ist gegenüber eine Grossbaustelle wo auch Nachts gearbeitet wird. Mit geschlossenem Fenster nachts ist es aber okee/auszuhalten.

2026-06-05 via Nuitee
P
Pierre-Louis couple fr
8
2026-06-05 via Nuitee
L
Louise family_with_children us
10
Cozy atmosphere in a great location.
Pros:

Excellent location! Our room was so quiet and comfortable. All the staff were super nice and friendly. Loved the living room lounge, very cozy.

Cons:

Nothing! Everything was wonderful.

2026-06-05 via Nuitee
L
Lukas couple at
10
Tolles Hotel in einer wunderschönen Stadt
Pros:

Die gemütliche Atmosphäre, das freundliche Personal und die Einrichtung die Altes mit Neuem vereint. Man hat das Gefühl, als würde man zu Hause mit der Familie frühstücken. Da wir am letzten Tag früh abreisen mussten und nicht beim Frühstück sein konnten, bekamen wir ein üppiges Lunchpaket. Tolles Hotel, gerne wieder.

2026-06-05 via Nuitee
B
b_gut solo_traveller at
9
2026-06-04 via Nuitee
A
Andreea family_with_children us
10
The perfect location with the perfect comfort.
Pros:

The setup and design is wonderful and down to the detail. Breakfast was exceptional great with so many choices. We will come back.

Cons:

Not enough room to store the luggage.

2026-06-04 via Nuitee
A
Alejandra couple cl
10
2026-06-04 via Nuitee
E
Eva couple be
9
2026-06-03 via Nuitee
B
Barbara solo_traveller ch
9
2026-06-03 via Nuitee
M
Mike couple lu
9
vollkommen zufrieden
Pros:

geräumiges Zimmer, sehr sauberes Hotel mit lustigen Deko-Details im Stil der 60er
Frühstücksbuffet mit aussergewöhnlicher Auswahl

Cons:

leider funktionierte die Klimaanlage nicht korrekt
auch nach mehrmaligen Bescheidgeben konnte der Techniker das Problem nicht lösen

2026-06-03 via Nuitee
F
Frank extended_group nl
9
Leuk hotel om vanuit de stad te bezoeken.
Pros:

Erg vriendelijk personeel! Een prima kamer, lekker bed en douche. Het ontbijt is aan te raden. Het ligt op een paar minuten lopen van het centraal station en het centrum.

2026-06-02 via Nuitee
K
Klein Wassink solo_traveller nl
7
2026-06-02 via Nuitee
H
Hildegard couple ch
9
Top. Wir kommen sicher wieder.
Pros:

Wunderbares Frühstück!
Toplage beim Bahnhof und trotzdem völlig ruhig.
Sehr individuell und geschmackvoll eingerichtetes Hotel und Zimmer.

2026-06-02 via Nuitee
M
Mette Thuesen extended_group dk
9
2026-06-01 via Nuitee
R
Renate couple de
10
Klasse Zeitreise mit viel Flair, Stil und Coolness
Pros:

Es sehr tolles, bis ins kleinste Detail (Lichtschalter, Lampen..) im Stil der 60er Jahre gehaltenes, aber trotzdem modernes Hotel.
Gute Lage, sehr aufmerksames Personal, sehr gutes Frühstück, auch da gab es nie Hektik, immer alles total entspannt.

2026-06-01 via Nuitee
T
Thomas couple de
10
2026-06-01 via Nuitee
M
Maurits solo_traveller de
9
2026-06-01 via Nuitee
J
Joerg couple de
9
Pros:

Lage sehr zentral. Nur ein paar Schritte zur U Bahn Station und zur Einkaufsstraße. Personal sehr freundlich ohne aufdringlich zu sein. Sehr gutes Frühstück.

Cons:

Betten könnten etwas breiter sein. Waren aber super bequem!

2026-06-01 via Nuitee
G
Gregor couple de
9
2026-06-01 via Nuitee