HENRI Hotel Hamburg

Hotels
9 (3074 reviews)
Bugenhagenstr. 21 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Wonderful breakfast
Cons:
Noise issues
Payment practices during emergencies

Categories

Cleanliness
8.39
Mentioned as very clean in one review, but slight issues in others.
Service
9.86
Staff were described as excellent and very attentive in multiple reviews.
Location
9.4
Location noted as excellent and close to main attractions.
Room Quality
8.35
Rooms were generally lovely, but some noise issues mentioned.
Amenities
8.88
Amenities like breakfast were positively highlighted, though noise issues noted.
Value for Money
8.34
General value considered acceptable, but complaints on payment practices.
Food and Beverage
9.39
Breakfast was frequently praised and considered excellent.
Overall Experience
9.36
Overall experience was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:30

Property Description

Luxurious Amenities
Indulge in the sauna, gym, and free WiFi lounge at this modern hotel, offering the perfect blend of relaxation and convenience.

Stylish Accommodations
Experience spacious suites and studios with hand-crafted furniture, flat-screen TVs, and open bathroom concepts for a touch of elegance.

Central Location
Situated in the heart of the city, just a short walk from Hamburg Central Train Station, Henri Hotel Hamburg Downtown provides easy access to top attractions and vibrant neighborhoods.

Immerse yourself in comfort and style at Henri Hotel Hamburg Downtown. Book now for an unforgettable stay in Hamburg.

Important information:

When booking 5 rooms or more, different group policies and additional supplements may apply.

Use of the kitchenette will be charged at a fee of EUR 30 per stay.

Please note that if you have particular room requests, the room may not be ready for check-in at exactly 15:00.

Due to demolition and reconstruction work on the building opposite, there may be noise disturbances at HENRI Hamburg until probably summer 2026. Please be assured that we will take all possible measures to keep the disturbances as low as possible.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

9
Based on 3074 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
S
Stephan J. • solo_traveller • ch
9
Pros:

Great location and super friendly staff!

2026-07-25 • via Nuitee
C
Carole • extended_group • ch
9
Sympa
Pros:

Hôtel sympa, déco intéressante, chambre spacieuse et literie confortable , bien équipée. Petit déjeuner très bien.

2026-07-25 • via Nuitee
S
Sabifit • extended_group • ch
9
2026-07-25 • via Nuitee
H
Harald • solo_traveller • at
9
Pros:

Die Lage, der Einrichtungsstil, das große Zimmer. Die Möglichkeit eines Abendbrotes(siehe auch Hotelhomepage), der Zugang und die unkomplizierte Abwicklung von Getränken und Snacks während dem Aufenthalt. Beim Check in wurde das alles gut erklärt und gezeigt.
Gelernt habe ich, dass ich beim Buchen besser aufpassen muss. Nur weil ich vorne "mit Frühstück" ausgewählt hatte, heißt noch lange nicht, dass booking dann auch beide Zimmer so übernimmt. So war dann 1 Zimmer mit und eins ohne Frühstück, was zwar kein Problem war, vor Ort dann halt abgerechnet wurde.
Das Hotel eine klare Empfehlung. Ich würde wieder kommen.
Übrigens hatten wir im Juli 26 keinerlei Probleme oder Lärm wg der Baustelle gegenüber.

2026-07-25 • via Nuitee
M
Monika • couple • de
10
Wir waren sehr zufrieden und werden das Hotel weiterempfehlen.
Pros:

Das Ambiente, die tollen Zimmer, das Frühstück, die Menschen, die dort arbeiten

Cons:

Alles war super

2026-07-25 • via Nuitee
J
Joke • solo_traveller • nl
8
Pros:

De ligging en de inrichting van de kamer.

Cons:

Eigenlijk niets

2026-07-25 • via Nuitee
P
Peter • solo_traveller • gb
10
Unique historical great breakfast
Pros:

History unique

2026-07-25 • via Nuitee
V
Vicky • family_with_children • dk
8
2026-07-24 • via Nuitee
W
Willis • extended_group • us
10
2026-07-23 • via Nuitee
R
Rob Hellstens • solo_traveller • de
10
Pros:

Die Einrichtung war sehr geschmackvoll, das Personal auffallend freundlich und das Frühstück toll. Wir kommen gerne wieder.

Cons:

Nichts.

2026-07-23 • via Nuitee
D
Daniel • couple • ch
9
Pros:

Sehr gute Lage
Ruhiges angenehmes Hotel

Cons:

Verstopfter Abfluss bei der Dusche

2026-07-22 • via Nuitee
D
Daniel • couple • ch
10
Positives überwiegt trotzdem
Pros:

Es war eine gemütliche Unterkunft. Perfekt in der Altstadt gelegen.

Cons:

Wir hatten 2Zimmer un in beiden war der Abfluss der Dusche verstopft. Schade

2026-07-22 • via Nuitee
R
Rasmus • solo_traveller • dk
10
Lækkert, hyggeligt, centralt og god morgenmad
Pros:

Genial placering, tæt på alt, station, centrum og handelsgader. Hyggelig og hjemlig reception/lounge/restaurant, med selvbetjening af mad og drikke. Meget fint værelse og rigtig god morgenmad. Klar anbefaling.

Cons:

Ikke noget :)

2026-07-21 • via Nuitee
A
Antoinette • solo_traveller • nl
10
2026-07-21 • via Nuitee
S
Susanna • couple • se
8
2026-07-21 • via Nuitee
I
ilona • couple • gb
9
Pros:

Lovely room, comfortable bed , very good central location, fabulous breakfast

Cons:

The layout of breakfast area. Too small and crammed.

2026-07-21 • via Nuitee
H
Hanneke • couple • nl
10
Wij zijn helemaal tevreden!
Pros:

Vriendelijke mensen, schone kamer, fantastisch bed en douche en ontbijt.

Cons:

Uitzicht 🤣🤣

2026-07-20 • via Nuitee
Y
Yvonne • couple • dk
10
2026-07-19 • via Nuitee
E
Evelyne • family_with_children • ch
10
2026-07-19 • via Nuitee
J
Julia • solo_traveller • de
8
Pros:

Sauber, top Lage, alles zu Fuß erreichbar, freundliches Personal

Cons:

Bad hat keine Türe

2026-07-17 • via Nuitee