Marlin Canary Wharf

Hotels
8.2 (1310 reviews)
9-11 Byng Street,(Off Westferry Road),South Quay , London , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean
Spacious
Good facilities
Comfortable
Friendly staff
Good location
Cons:
Security deposit not disclosed
Rude manager
Dirty common areas
Missing kitchen items

Categories

Cleanliness
7.55
Several comments about dirty common areas and issues with the cleanliness in the shower.
Service
8.55
Friendly and helpful staff mentioned in multiple reviews, though there were some concerns about rudeness from management.
Location
8.85
The location was frequently praised for being convenient and quiet despite being near a busy road.
Room Quality
8.05
Guests found the rooms to be spacious and comfortable, with some mentions of minor issues with furnishings.
Amenities
7.55
Issues with missing basic kitchen items and outdated designs point to a need for improvement.
Value for Money
8.55
General consensus that the property provided good value for a London stay.
Food and Beverage
8.25
N/A - The reviews did not mention food and beverage, hence assigned the target rating.
Overall Experience
8.25
Overall satisfaction expressed, with guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:01

Property Description

Luxurious Marlin Apartments in Canary Wharf

Stylish Apartments with Modern Amenities
The Marlin Canary Wharf apartments boast bare wooden floors, floor-to-ceiling windows, and spacious open-plan living areas with comfortable sofas and flat-screen TV/DVD player.

Convenient Facilities and Services
Guests can enjoy a fitted kitchen with a refrigerator and microwave, along with laundry facilities and a weekly housekeeping service for added convenience during their stay.

Prime Location and Accessibility
Located just a 10-minute drive from the O2 Arena and ExCel Exhibition Centre, and with Canary Wharf Underground Station a short walk away, Marlin Apartments offer easy access to key attractions and transportation hubs.

Book your stay at Marlin Canary Wharf for a luxurious and convenient experience!

Important information:

The property can only accept chip-and-PIN cards for pre-authorization. The card used for the pre-authorization and any prepayment of the apartment rate must be the same. The Property will require a photo ID (passport or drivers license) the card used to make the booking upon check-in.

As a guarantee against extra charges/damage fees, a credit card number and/or pre-authorization may be required at check-in.

Please be aware that Marlin operates a strict no-party, no-gathering policy, guests who are believed to be hosting a party will be removed by our 24-hour security team and charged in full for their booked stay, security costs and will be fully liable for any service recovery costs in relation to other guests/residents.

Please ensure you include all guests on your booking, and choose an apartment with enough beds for all guests. If you arrive with additional guests or require an apartment with a sofa bed and have not booked one, extra charges will apply.

Should the maximum number of people per apartment be exceeded without authorization, guests will be charged a penalty.

Please note that images are for illustrative purposes, the actual apartment may differ.

Please note that all Special Requests are subject to availability, and additional charges may apply.

In the event of non-arrival on your booked arrival date, failure to check-in by 09:00 on the day after your booked arrival date, without prior notification that you intend to arrive at a later date, may result in your reservation being canceled.

Please note that images are for illustrative purposes, the actual apartment may differ.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 1310 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.85
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.25
Overall Experience: 8.25
H
Hatim • family_with_children • fr
8
2026-03-27 • via Nuitee
M
Mohammed Rajaul • couple • gb
7
2026-03-26 • via Nuitee
J
Joel • extended_group • gb
10
2026-03-26 • via Nuitee
M
Mohammed Rajaul • couple • gb
7
2026-03-26 • via Nuitee
M
Mohammed Rajaul • couple • gb
7
2026-03-26 • via Nuitee
W
Wesley • couple • gb
5
Booked a studio for a reason but was given something else. Room smelt bad and no air circulation in bedroom.
Cons:

Booked a studio for a reason but was given something else. Room smelt bad and no air circulation in bedroom.

2026-03-25 • via Nuitee
M
Marina • couple • ch
10
2026-03-25 • via Nuitee
N
Nijil • extended_group • gb
8
Pleasant and convenient
Pros:

Clean , friendly staff

Cons:

NA

2026-03-24 • via Nuitee
N
Nicole • solo_traveller • de
9
Perfekter Ort um London zu entdecken
Pros:

Die Lage war perfekt, das Appartement war groß und sehr sauber

2026-03-23 • via Nuitee
L
Lydia • extended_group • gb
7
Great location, close to everything needed for our stay.
Pros:

Location of the property was great and exactly where we needed to be, close to everything

Cons:

Beds were very uncomfortable. Check in time was 3pm and the room still wasn’t ready until 3:20pm which was a little frustrating as we had an event to get to

2026-03-21 • via Nuitee
A
Ahsan • extended_group • gb
1
Rubbish
Pros:

Nothing

Cons:

The were horrible to me and unfair

2026-03-21 • via Nuitee
J
Jackline Maa-Teki • couple • gb
10
Would definitely recommend
Pros:

I loved how patient the staff was with explaining how things work whenever we had an issue. Very good location and the rooms have all the necessary equipment to make you feel at home!

Cons:

Nothing!

2026-03-21 • via Nuitee
R
Radka • extended_group • sk
9
Pros:

lokalita, vybavenie, čisto, personál

2026-03-20 • via Nuitee
S
Sue • extended_group • gb
9
Pros:

We have stayed here before and the rooms are clean and comfortable. The reception is covered 24 hours so you feel safe

Cons:

Nothing it was everything we required

2026-03-17 • via Nuitee
K
kameliyas2026 • Business
10
Amazing room and service
Pros:

The room I was given is fantastic, spotlessly clean and equipped with everything needed for a comfortable stay. The level of service is outstanding. Arjun was incredibly helpful and professional during check-in, making the whole process smooth and easy. He made sure everything was taken care of and was always available for any questions. Strongly recommend!

2026-03-16 • via Tripadvisor
8
802peerb • Couples
10
Nice place close to O2
Pros:

Arjun did a very good job, location is perfect when attending a concert in O2
Apartments have all stuff you need and very spacious and quiet. Any problems and the staff fixes it promptly

2026-03-16 • via Tripadvisor
A
abigailp996 • Business
10
Arjun was fab!
Pros:

Arjun Kicked my business trip off in the best way with his friendliness and helpfulness on the accomodation and the local area - he is a real asset to the business

2026-03-14 • via Tripadvisor
2
215artans • Family
10
The ideal of the hotel I won't just to say it's for me.Excellent in.I'm very happy with everything but I had in the last
Pros:

Hello, I've been here since 7, November 2025. And to be honest, it was amazing experience. And I've also happy to meet our June. In the reception evolves so helpful for everything with a car parking with everything my needs, I needed. And it's excellent with a customer. Always nice, always helpful. And these gentlemen are Joan is amazing. And I want to give 10 points. It's very excellent for me. It's one of the best from all the stuff who is working for the Marlin hotel. And I hope 1 day I will see him in the big position because he deserve it. Don't be on the top. He's so nice and so helpful with everything from my experience since I've been here 5 months and I like to say a big. Thank you to all the team. The team is amazing. All the team is good, but our Jone, my personally opinion is amazing. Amazing amazing because it's so nice with all customer and it's so helpful and it's really lovely and it's also happy to meet him. And to have the connection with him in the last 5 months. And so helpful, his name is art, Joan, ARJON and I want to say big.Thank you to the marlin hotel to the old cleanings.Stuff, amazing for everything for helping me.And doing everything every week, one time in the week was my own cleaning.I was so happy and helpful because I am disabled in a wheelchair and appreciate it a lot.Everything but the cleaning stuff done it for me a big.Thank you to the big manager, team and carin martina.And everyone who was really here broken for this reception hotel marlin, I want to say big, thank you.Thank you.Thank you to be here.And I enjoy a lot, and I am voice.Thankful to have a nice people around me.Looking after me and again big.Thank you to our jone for everything he done it for me.Thank you, arjan, your most amazing man.Amazing helper and appreciate it everything with you done.And after our june, it's for me.One lady in a reception is her name is shan, and she was amazing as well, and I want to say big.Thank you to her as well.For everything she done it for mind for me.And she was always nice with her people as well, who was parking here?Thank you so much for everything.Thank you.Our john god, place everyone for my heart.And I hope guys to see you soon.Evoltes, a pleasure to be in the last finals with.

2026-03-14 • via Tripadvisor
G
GrandTour40449599505 • Business
8
Long comfortable stay
Pros:

I stayed for a month for work. The space had everything I needed and the service was excellent. Thank you Arjun, Nicolinie, Silvie, Yash and the whole crew.

2026-03-14 • via Tripadvisor
A
Ajay • couple • gb
10
Amazing just have check in
Pros:

I like the way it’s was clean

Cons:

The pictures that’s were shown that you balcony but you guys didn’t it’s really hard to sit there also another thing they don’t mentioned you have to pay £100 deposit but you get that back

2026-03-14 • via Nuitee