Gornergrat Dorf Hotel

Hotels
Bahnhofstrasse 1 , Zermatt , ch

listing image 1
Show all photos

Facilities

Restaurant
Lift / Elevator
Luggage storage
Packed lunches
Ski storage
Solarium
Kid meals
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues

Categories

Cleanliness
7.4
Guests mentioned cleanliness positively, however, some reviews highlighted maintenance issues.
Service
8.1
Service was generally appreciated, with staff being friendly and helpful.
Location
8.3
The hotel's proximity to key landmarks and public transport was highly praised in most reviews.
Room Quality
7.5
Rooms were described as spacious and comfortable, with a few mentions of old furniture and maintenance issues.
Amenities
7.1
Mixed feedback on amenities with some guests appreciating the gym and pool, while others noted the lack of spa services and cleanliness issues.
Value for Money
6.7
Opinions varied on the value for money, with some feeling the price was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, with some suggestions for improvement.
Overall Experience
8.1
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:48

Property Description

Convenient Location
Situated in Zermatt, just next to the train station and a mere 50 meters from the Gornergrat railway station, Gornergrat Dorf Hotel offers unparalleled accessibility for travelers.

Modern Amenities
Each room at the hotel is equipped with a flat-screen TV featuring satellite channels, ensuring guests can unwind and relax in comfort after a day of exploration.

Easy Access to Attractions
With the Matterhorn glacier paradise only 1 km away, guests can conveniently reach this stunning destination either on foot or by taking the nearby ski bus.

Book your stay at Gornergrat Dorf Hotel now to experience convenience, modern amenities, and easy access to Zermatt's top attractions.

Important information:

Please inform Gornergrat Dorf Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location