Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Cons:
Outdated facility
Higher price than newer options

Categories

Cleanliness
7.75
Some reviews mentioned unpleasant odors and maintenance issues.
Service
9.25
Staff was described as friendly and attentive in most reviews.
Location
9.25
Great location with fantastic views near key attractions.
Room Quality
8.25
Room comfort varied, but generally positive experiences noted.
Amenities
8.75
Amenities like the restaurant and library were appreciated.
Value for Money
7.75
Some reviews mentioned the hotel being outdated and expensive.
Food and Beverage
8.25
Breakfast and restaurant staff received positive comments.
Overall Experience
8.75
Overall enjoyable stay with mixed feelings on some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Mountain Views and Tranquil Surroundings
The Hotel Jungfrau offers south-facing rooms with balconies, providing stunning mountain views and a peaceful atmosphere with the soothing sounds of waterfalls and creeks at night.

Diverse Amenities for Guests
Enjoy a large sunny terrace, a restaurant serving Swiss and international cuisine, a hotel bar, a library, and a cosy lounge with a fireplace. In summer, children can play in the meadows behind the hotel, and guests have access to numerous hiking paths.

Complimentary Access and Convenient Location
Guests have free entry to the public bath and ice rink, along with discounts for local sports facilities. With both train stations just a short walk away, the Hotel Jungfrau offers convenience and relaxation in the car-free village of Mürren.

Experience tranquility and convenience at Hotel Jungfrau - book your stay now!

Important information:

The Swiss Postcard will be accepted as a method of payment.

Mürren is a car-free village and can only be reached by train or cable car.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.5
Based on 829 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
B
Beatrice solo_traveller ch
8
Had a great stay and enjoyed the bathtub a lot after eight hours hiking😁
Pros:

Good and quiet location. Bathtub and renovated bathroom. Nice view to meadow and mountains.

Cons:

Would be nice and comfortable to have a coffeemaker for breakfast with real milk and coffee. Serving of little portions in the morning is time-consuming for staff and clients.

2026-08-29 via Nuitee
N
Noémi solo_traveller ch
7
2026-08-27 via Nuitee
B
Bernd solo_traveller de
8
Pros:

Sehr schöne Lage, sauber , freundliches Personal, gutes Frühstücksbuffet, zentrale Lage

2026-08-26 via Nuitee
T
Theodor couple ch
6
2026-08-26 via Nuitee
F
francis couple fr
9
On regrette déjà de ne plus y être
Pros:

Très bel hôtel à la bonne place
la vue depuis la fenêtre de la chambre exceptionnelle
Accueil parfait ainsi qu’au restaurant

Cons:

Seul défaut
La position du lit de 2 personnes contre le mur compliqué pour se lever pour 1 des 2 cela s’explique par
la forme de la chambre et la taille du lit mais c’est gênant

2026-08-26 via Nuitee
K
Kapil solo_traveller fi
9
Beautiful stay in the vicinity of Mountains
Pros:

Breakfast was good and mountain views are nice from the room

2026-08-24 via Nuitee
N
Noel couple au
10
2026-08-24 via Nuitee
B
bahaa couple eg
9
Very nice for a 2 days stay
Pros:

Very clean and comfortable the sceneries is breathtaking

Cons:

the location is only accessible by cable cars

2026-08-23 via Nuitee
M
maria cristina solo_traveller ro
9
Pros:

Fb micul dejun și locația excelentă

2026-08-23 via Nuitee
J
J solo_traveller ch
5
Cons:

Sauberkeit ausserhalb der Zimmer. Restaurant einmal und nicht mehr wieder.

2026-08-23 via Nuitee
P
Paul couple us
8
Excellent location
Pros:

The restraunt

Cons:

No jacuzzi

2026-08-22 via Nuitee
C
Christiane solo_traveller ch
5
Pros:

Tres belle bâtisse, mais les rénovations bon marché et les tapis odorants laissent pantois...
Personnel parfois franchement consternant dans les réponses et le ton.

2026-08-22 via Nuitee
B
Bastian solo_traveller ch
7
Pros:

Das Personal ist super freundlich und entgegenkommend. Früstück gab es sogar extra früher wegen eines Sportevents.

2026-08-22 via Nuitee
B
Barbara couple us
8
Good location in Mürren for a short stay.
Pros:

The breakfast buffet offerings were extensive and good quality. The coffee was particularly good. The desk staff was very helpful when we needed to send a package.

Cons:

Our 3rd floor room was small, and the bed was under eaves so we couldn't sit up in bed. The lighting in the bathroom was very dim. I couldn't see well enough to put in my contact lenses.

2026-08-22 via Nuitee
A
Abdelhakim couple us
10
Our stay at this hotel was a great experience
Pros:

Great hotel located in great location.
The view from hour room to the mountains was panoramic
Check in and out was smooth and stuff were very kindly
Breakfast was good and delicious

Cons:

Location and cleanliness

2026-08-22 via Nuitee
D
David solo_traveller nl
9
Pros:

The service, staff, breakfast, cleanliness and the location are all excellent! Free pool access next door at the sports centre was a treat after a full day outdoors.

Cons:

The beds are a bit firm, though this is personal preference.

2026-08-21 via Nuitee
R
Reinhard extended_group ch
10
2026-08-21 via Nuitee
B
Barbara solo_traveller ch
9
2026-08-20 via Nuitee
A
Alex family_with_children ae
7
2026-08-19 via Nuitee
L
LALE solo_traveller ch
10
2026-08-19 via Nuitee