Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Cons:
Outdated facility
Higher price than newer options

Categories

Cleanliness
7.75
Some reviews mentioned unpleasant odors and maintenance issues.
Service
9.25
Staff was described as friendly and attentive in most reviews.
Location
9.25
Great location with fantastic views near key attractions.
Room Quality
8.25
Room comfort varied, but generally positive experiences noted.
Amenities
8.75
Amenities like the restaurant and library were appreciated.
Value for Money
7.75
Some reviews mentioned the hotel being outdated and expensive.
Food and Beverage
8.25
Breakfast and restaurant staff received positive comments.
Overall Experience
8.75
Overall enjoyable stay with mixed feelings on some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Mountain Views and Tranquil Surroundings
The Hotel Jungfrau offers south-facing rooms with balconies, providing stunning mountain views and a peaceful atmosphere with the soothing sounds of waterfalls and creeks at night.

Diverse Amenities for Guests
Enjoy a large sunny terrace, a restaurant serving Swiss and international cuisine, a hotel bar, a library, and a cosy lounge with a fireplace. In summer, children can play in the meadows behind the hotel, and guests have access to numerous hiking paths.

Complimentary Access and Convenient Location
Guests have free entry to the public bath and ice rink, along with discounts for local sports facilities. With both train stations just a short walk away, the Hotel Jungfrau offers convenience and relaxation in the car-free village of Mürren.

Experience tranquility and convenience at Hotel Jungfrau - book your stay now!

Important information:

The Swiss Postcard will be accepted as a method of payment.

Mürren is a car-free village and can only be reached by train or cable car.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.5
Based on 829 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
P
Preston • solo_traveller • us
10
2026-11-06 • via Nuitee
J
Jennifer • couple • au
7
Nice location
Pros:

The staff were awesome, we were the only ones in the restaurant and the food was good, big meals and great breakfast. The location was beautiful

Cons:

We were the only ones staying in the hotel, we went end of October in their off season and they placed us on the first floor with our balcony overlooking the roof. The shower, sink and carpet needed maintenance. Why not put us on the highest level, especially when I had advised it was our 25th wedding anniversary??

2026-10-31 • via Nuitee
W
William • solo_traveller • us
10
2026-10-26 • via Nuitee
J
Julie • extended_group • ch
8
A great value hotel in a great location - I will be back!
Pros:

Loved the location. The staff were very friendly and helpful. I had a room at the front with a view which was lovely to wake up to. So happy my friend recommended this hotel to me.

2026-10-23 • via Nuitee
K
Kati • couple • de
8
2026-10-23 • via Nuitee
F
Frank • couple • ch
10
Tolle Gegend und schöne Landschaft.
Pros:

Top Lage und sehr gutes Frühstück von nettem Personal serviert.

Cons:

Ein wenig in die Jahre gekommen, aber trotzdem gut.

2026-10-22 • via Nuitee
R
Ray • couple • us
8
Pros:

Location

Cons:

Distance from cable car

2026-10-21 • via Nuitee
U
Ursulina • couple • ch
7
Pros:

Die Lage des Hotels ist sehr ruhig und schön. Das Frühstücksbüffet liess keine Wünsche offen.

Cons:

Im Bad lief das Wasser im Lavabo nicht ab (verstopft). Im Lavabo war ein grosser Sprung, weil etwas hineingefallen war. Auf dem Föhn und der Föhnschnur lag dicker Staub. Die Bettwäsche hatte klecksartige schwarze Flecken, entweder vom Bügeln oder vom Waschen. Wurde nicht ausgewechselt, obwohl die Flecken gut sichtbar waren. In der Badewanne waren die Wandfugen teilweise braun. Auf dem Balkon fehlte ein Aschenbecher. Die Matratzen waren sehr unkomfortabel. Zahlreiche Teller im Frühstücksraum waren an den Rändern abgeblättert. Ist schade, denn diese Mängel hinterlassen einen schäbigen Eindruck.

2026-10-18 • via Nuitee
J
Javier • solo_traveller • ar
9
Pros:

El lugar es tremendo, la habitación daba a las montañas, al verde, me hicieron un upgrade sin que lo pida porque había poca gente en el hotel,
El desayuno recontra completo, volvería sin dudar.

Cons:

Le faltaba un poco de mantenimiento al hotel, si les gusta todo muy muy impecable van a notar cosas que están desgastadas y viejas.

2026-10-18 • via Nuitee
D
David • couple • us
10
Lovely
Pros:

An absolute charming place to stay, the staff was very accommodating too.

2026-10-17 • via Nuitee
P
Portia • solo_traveller • au
10
I’ll be back
Pros:

Beautiful location.. lovely room .. view was amazing

2026-10-16 • via Nuitee
K
Katharina • extended_group • ch
3
2026-10-16 • via Nuitee
S
Sonja • solo_traveller • ch
7
2026-10-15 • via Nuitee
D
Donna • couple • us
10
2026-10-14 • via Nuitee
F
Felix • couple • ch
7
Die Gastronomie in Mürren, ausgenommen das Palace, das Alpina und das Edelweiss hätten Verbesserungspotential.
Pros:

Die Lage ist sehr gut. Der Chef war freundlich.

Cons:

Infrastruktur bräuchte mehr Unterhalt.

2026-10-13 • via Nuitee
J
Justin • extended_group • us
10
Thanks!
Pros:

Room was great. Enjoyed the breakfast and took advantage of the laundry service. Also, very friendly staff! The hiking / ski room was handy.

Cons:

I liked everything.

2026-10-07 • via Nuitee
S
Susie • couple • us
10
Perfect
Pros:

I loved everything about the property!! Clean, kind staff, amenities, it is a bit dated but hopefully someone who stays here appreciates kind people and the scenery more than a closet knob being old. Loved it and want to say I will be back one day!!!!

2026-10-07 • via Nuitee
A
ANNA • couple • es
8
2026-09-19 • via Nuitee
B
Béatrice • extended_group • ch
8
Pros:

Das Personal war sehr freundlich. Das Bett war sehr bequem. Gute Lage des Hotels. Das Essen im Restaurant hat uns sehr geschmeckt.

Cons:

Das Zimmer war nicht geheizt. Dies war sehr unangenehm mit dem Kälteeinbruch.

2026-09-19 • via Nuitee
R
Roland • couple • ch
8
2026-09-16 • via Nuitee