Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Cons:
Outdated facility
Higher price than newer options

Categories

Cleanliness
7.75
Some reviews mentioned unpleasant odors and maintenance issues.
Service
9.25
Staff was described as friendly and attentive in most reviews.
Location
9.25
Great location with fantastic views near key attractions.
Room Quality
8.25
Room comfort varied, but generally positive experiences noted.
Amenities
8.75
Amenities like the restaurant and library were appreciated.
Value for Money
7.75
Some reviews mentioned the hotel being outdated and expensive.
Food and Beverage
8.25
Breakfast and restaurant staff received positive comments.
Overall Experience
8.75
Overall enjoyable stay with mixed feelings on some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Mountain Views and Tranquil Surroundings
The Hotel Jungfrau offers south-facing rooms with balconies, providing stunning mountain views and a peaceful atmosphere with the soothing sounds of waterfalls and creeks at night.

Diverse Amenities for Guests
Enjoy a large sunny terrace, a restaurant serving Swiss and international cuisine, a hotel bar, a library, and a cosy lounge with a fireplace. In summer, children can play in the meadows behind the hotel, and guests have access to numerous hiking paths.

Complimentary Access and Convenient Location
Guests have free entry to the public bath and ice rink, along with discounts for local sports facilities. With both train stations just a short walk away, the Hotel Jungfrau offers convenience and relaxation in the car-free village of Mürren.

Experience tranquility and convenience at Hotel Jungfrau - book your stay now!

Important information:

The Swiss Postcard will be accepted as a method of payment.

Mürren is a car-free village and can only be reached by train or cable car.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 3 years old to 16 years old stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 692 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
G
Gabriele • solo_traveller • ch
6
2026-03-14 • via Nuitee
L
Lori • solo_traveller • ca
10
The hotel was a wonderful example of extreme " Swissyness".
Pros:

Location was excellent ! Mountain views from lounge and dining rooms was wonderful ! Loved the building layout.

Cons:

There was a Snow Grooming machine working long hours just outside my room . Hey, I get it that the hotel is located on the base of the ski run ( bonus) but for all the messing around by the groomer, he really didn't accomplish much. Maybe the operator was in training ? Don't give me no jive on what do I expect with being on a ski run, I GET it....

2026-03-14 • via Nuitee
R
René • extended_group • de
7
2026-03-13 • via Nuitee
S
Sabine • solo_traveller • de
5
Pros:

Lage ist perfekt, Balkon nach Süden.

Cons:

Wasserkocher und Teebeutel fehlen, scheußliche Gardinen, die in einem Zimmer nicht einmal richtig fixiert waren. Nur zwei Weißbrote zum Frühstück, keine Brötchen oder dunkles Brot.
Das warme Wasser fiel aus, anderes Zimmer bekommen, was aber sinnlos war, weil alles ein System ist. Umzug war für mich nur mühsam. Kompensation in Geld nur auf Nachfrage und zäh.

2026-03-05 • via Nuitee
P
Phil • solo_traveller • gb
6
An average hotel in an outstanding location.
Pros:

Stunning views across the Lauterbrunnental.

Cons:

Atmosphere and decor a bit spartan. Not very welcoming. Staff friendly enough.

2026-02-28 • via Nuitee
S
susanna • solo_traveller • ch
10
Pros:

Ruhig, ungestoert, absolut ideal mit kleinen Kindern, die Skifahren lernen moechten, da Skischule und Uebungshang beim Hotel

2026-02-28 • via Nuitee
K
Kurt • couple • ch
6
Das Preis- Leistungsverhältnis stimmte nicht. Das wunderschöne Wetter hat dazu beigetragen dass wir die Tage genossen.
Pros:

Die Lage des Hauses hat uns sehr gut gefallen. Das Frühstück war vielseitig und lecker.
Den lebendigen Betrieb am Nachmittag auf der Terrasse genossen wir.

Cons:

Das Zimmer wies verstaubte Kanten und Stellen auf.
Im Bad staute sich der Abfluss des Waschbeckens innert kurzer Zeit.
Der Tisch auf dem Balkon war unstabil und kippte bei der kleinsten Bewegung.
Ein kleiner Teil des Personals war sehr nett. Andere schienen eher uninteressiert. Dass wir als Gäste im Restaurant in Englisch kommunizieren sollen hat uns nicht gefallen.

2026-02-28 • via Nuitee
S
Stéphane • couple • ch
8
2026-02-11 • via Nuitee
J
Joel • solo_traveller • lu
9
Pros:

Excellent location if you want to ski at Schilthorn. The funicular to Allmendhubel is very close.
The breakfast was great as well. The buffet has a wide range of choice.
Beds are comfy and not too warm
Ski room is spacy

2026-01-30 • via Nuitee
V
Verena • couple • ch
8
2026-01-30 • via Nuitee
J
Jessica • couple • ch
4
Abgewohntes, schmutziges Hotel. Renovation dringend nötig.
Pros:

Die Lage an der Piste.

Cons:

Abgewohntes, unsauberes Hotel. Direkt im Eingang verwelken die Topfpflanzen. Erster Eindruck bestätigte sich. Badezimmer schmutzig. Polsterstühle sehr beschmutzt. Skiraum ist ein Abstellplatz für Müll.

2026-01-29 • via Nuitee
A
Ann • solo_traveller • us
10
Great place to stay, conveniently located, clean, and good breakfast. Breakfast staff was so lovely!
Pros:

My room was small but highly functional. Very clean.

2026-01-29 • via Nuitee
S
Santos • solo_traveller • pt
9
acordar com esta vista é simplente maravilhoso
Pros:

Gostei muito da vista do meu quarto

2026-01-28 • via Nuitee
A
Alain • family_with_children • fr
10
Wonderful winter break in Murren
Pros:

Quiet hotel, well situated in Murren. Wonderful breakfast and a good selection of food for lunch and dinner. The rooms are very comfortable and cleaned every day.

Cons:

nothing

2026-01-22 • via Nuitee
J
Jerome • couple • ch
9
2026-01-21 • via Nuitee
C
Charlotte • couple • us
10
2026-01-19 • via Nuitee
D
Darryl • couple • us
10
Central location and great access to everything.
Pros:

Great location and great place. Wonderful breakfast!!!

Cons:

Clean and nicely decorated. We enjoyed the restaurant and bar.

2026-01-19 • via Nuitee
E
Eva-Maria • extended_group • de
10
2026-01-19 • via Nuitee
A
Amy • extended_group • gb
10
2026-01-19 • via Nuitee
M
Marco • couple • ch
8
2026-01-19 • via Nuitee