Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Cons:
Outdated facility
Higher price than newer options

Categories

Cleanliness
7.75
Some reviews mentioned unpleasant odors and maintenance issues.
Service
9.25
Staff was described as friendly and attentive in most reviews.
Location
9.25
Great location with fantastic views near key attractions.
Room Quality
8.25
Room comfort varied, but generally positive experiences noted.
Amenities
8.75
Amenities like the restaurant and library were appreciated.
Value for Money
7.75
Some reviews mentioned the hotel being outdated and expensive.
Food and Beverage
8.25
Breakfast and restaurant staff received positive comments.
Overall Experience
8.75
Overall enjoyable stay with mixed feelings on some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Mountain Views and Tranquil Surroundings
The Hotel Jungfrau offers south-facing rooms with balconies, providing stunning mountain views and a peaceful atmosphere with the soothing sounds of waterfalls and creeks at night.

Diverse Amenities for Guests
Enjoy a large sunny terrace, a restaurant serving Swiss and international cuisine, a hotel bar, a library, and a cosy lounge with a fireplace. In summer, children can play in the meadows behind the hotel, and guests have access to numerous hiking paths.

Complimentary Access and Convenient Location
Guests have free entry to the public bath and ice rink, along with discounts for local sports facilities. With both train stations just a short walk away, the Hotel Jungfrau offers convenience and relaxation in the car-free village of Mürren.

Experience tranquility and convenience at Hotel Jungfrau - book your stay now!

Important information:

The Swiss Postcard will be accepted as a method of payment.

Mürren is a car-free village and can only be reached by train or cable car.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 3 years old to 16 years old stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 778 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
J
Jason solo_traveller us
10
Great place to stay
Pros:

The location, staff, restaurant, the room, all of it was terrific!

Cons:

Really wish we could have stayed longer.

2026-07-11 via Nuitee
H
Hayes couple us
9
Beautiful and Cozy stay in the Swiss Alsp
Pros:

Loved the location and atmosphere. The hotel was really cute and the breakfast was delicious.

Cons:

The guy at the front desk was nice enough but his persona came across as a little rude however other than the smallness of the showers and the hotness of the rooms (no AC) it was pretty nice! The windows do open but then you let in all the bugs and get bit so it’s your choice.

2026-07-11 via Nuitee
Y
Yoda couple jp
9
2026-07-10 via Nuitee
K
KFay solo_traveller us
9
2026-07-10 via Nuitee
H
Hrishita solo_traveller ie
10
2026-07-10 via Nuitee
A
Andrei solo_traveller ch
10
2026-07-09 via Nuitee
C
camelia solo_traveller gb
10
Excellent
2026-07-09 via Nuitee
R
René couple ch
10
2026-07-09 via Nuitee
M
Mikail couple us
10
Greta stay! Highly recommend!
Pros:

Room was great, bathroom and facilities were all solid. Breakfast was wonderful too. Staff are all really kind.

Cons:

Mini fridge in the bedroom would have been great

2026-07-08 via Nuitee
V
Virginia family_with_children us
9
Lovely hotel with great views, very clean & great breakfast!
Pros:

We had a balcony with a great view of the mountains. We could see & hear the cow bells from our room. It was very nice to be able to open both the door & window for air flow. The beds were firm & comfortable. I was able to request an additional pillow. Check in was very easy & the staff were all very nice. Breakfast was VERY good, and the girl who was working the breakfast was so sweet. She brought us coffee and it was delicious.

Cons:

The hotel is a little older & in some ways it shows. The extra blankets were very scratchy. It was a little hard to find an extra outlet, but we managed. The bathroom mirror was hung very high, which isn't a problem, unless you are short, like me.

2026-07-07 via Nuitee
C
christian couple fr
9
2026-07-07 via Nuitee
P
paul solo_traveller us
9
Pros:

Location was excellent

Cons:

Rave at the bar

2026-07-05 via Nuitee
E
Evelyne solo_traveller ch
5
2026-07-05 via Nuitee
S
Shivam solo_traveller ae
9
2026-07-05 via Nuitee
C
Claudia couple de
7
Ruhiges Zimmer mit schönem Balkon
Pros:

Schöner Balkon mit Sicht auf die Berge. Gute Bauweise, daher ruhige Zimmer.

Cons:

Sauberkeit: Flecken auf Stühlen und Teppich. Dreckige Balkonmöbel. Zimmermöbel mit deutlichen Gebrauchsspuren.

2026-07-04 via Nuitee
solo_traveller gb
10
My holiday in Murren
Pros:

Excellent hotel very friendly and helpful staff. Room was clean and comfortable. Buffet breakfast was very good plenty of choice and the staff were very attentive. Would recommend this hotel to family and friends. This was my third time staying at this hotel i absolutely love it.

Cons:

Nothing

2026-07-04 via Nuitee
S
Suzanne Pitts family_with_children us
9
Pros:

Breakfast was very good. The views from our apartment were exceptional.

2026-07-03 via Nuitee
M
Mayu solo_traveller jp
10
2026-07-01 via Nuitee
R
Robert solo_traveller us
9
Pros:

We had a comfortable room with a balcony and a beautiful view of the snow capped mountains. The included breakfast was great and staff were always helpful and pleasant.

2026-07-01 via Nuitee
S
Sakuma couple jp
9
Would like to come back again.
Pros:

Conveniently located for shopping, eating and selecting transport.

Cons:

Even a small size refrigerator in guest room appreciated.

2026-06-30 via Nuitee