Petit Palace Lealtad Plaza

Hotels
•
Petit Palace Hoteles
9.2 (3591 reviews)
Antonio Maura, 5 , Madrid , es
+34 915 22 45 47

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Noise issues
Theft incidents
Limited room amenities

Categories

Cleanliness
8.54
Cleaning staff was dedicated, but incidents of theft impacted perception.
Service
9.99
Staff were very helpful and attentive, enhancing the overall experience.
Location
10
Excellent location, close to main attractions in Madrid.
Room Quality
8.5
Comfortable rooms reported, but some noise issues and limited seating.
Amenities
8.53
Standard amenities with some reports of missing items like a microwave.
Value for Money
8.99
Generally perceived as good value for the location and service.
Food and Beverage
9.54
Breakfast was excellent with a nice variety and quality.
Overall Experience
9.53
Despite some issues, most reviews highlight a positive stay and willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:33

Property Description

Prime Location near Prado Museum and El Retiro Park

Discover the perfect blend of comfort and convenience at Petit Palace Lealtad Plaza. Situated just steps away from the iconic Prado Museum and the lush El Retiro Park, our hotel offers an ideal starting point for exploring the cultural gems of Madrid.

Chic Rooms with Modern Amenities

Indulge in luxury with our spacious and stylish rooms featuring contemporary décor and soothing color palettes. Enjoy top-notch amenities including flat-screen TVs, air conditioning, and hydromassage showers, ensuring a relaxing stay in the heart of the city.

Easy Access to Major Attractions and Transportation

Explore Madrid with ease as the Reina Sofía and Thyssen-Bornemisza museums are a short stroll away. With the Banco de España Metro Station nearby, accessing other must-see sights like Puerta del Sol is a breeze. Don't miss out on the opportunity to experience the best of Madrid - book your stay at Petit Palace Lealtad Plaza today!

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.2
Based on 3591 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.53
L
Larysa • couple • es
9
2026-09-04 • via Nuitee
R
Ricky • extended_group • it
10
2026-09-03 • via Nuitee
H
Hiam • solo_traveller • us
7
Pros:

Location and the staff in the front desk.

Cons:

Bathrooms are old and dirty. Cleaning staff rude because we asked for clean towels.

2026-09-03 • via Nuitee
B
Banu • family_with_children • tr
10
2026-09-03 • via Nuitee
M
Miren Loinatz • solo_traveller • es
10
Muy recomendable
Pros:

Todo

2026-09-03 • via Nuitee
P
pedro • couple • ec
9
Estuvo muy bien, cerca de todo caminando, atención del personal excelente.
Pros:

Excelente ubicación

Cons:

Estaba en remodelación. El piso de la habitación era de duelas de madera y estaban sueltas , sonaban al caminar

2026-09-03 • via Nuitee
A
Ahmed • family_with_children • ae
8
2026-09-02 • via Nuitee
Y
Yujie • solo_traveller • gb
8
2026-09-01 • via Nuitee
F
FERNANDO • couple • cl
10
muy placentera con personal acogedor
Pros:

personal excelente (recepcion y sobretodo desayuno), pieza muy aseada chica pero conformatble y desayuno excelente Su ubicacion es muy biena (al lado prado) alejada del comercio de salamanca pero caminable sin problemas

Cons:

solo que se acaban algunos alimentos en el desayuno (ej pan) Nada mas todo el resto Okk

2026-09-01 • via Nuitee
J
Jackie • couple • ca
8
2026-09-01 • via Nuitee
T
Tomás Julián • solo_traveller • es
8
2026-09-01 • via Nuitee
G
Graciela • couple • ar
10
Excelente atención y ubicación.
Pros:

La propiedad está a un paso del Parque del Retiro. Zona muy tranquila.

Cons:

Capaz deberían agiornar un poco las habitaciones.

2026-08-31 • via Nuitee
J
Juan Luis • family_with_children • mx
10
Pros:

Ubicación, habitación cómoda, muy buen desayuno

Cons:

El tema del aparcamiento ves complicado por la zona

2026-08-31 • via Nuitee
W
Willem • solo_traveller • us
9
2026-08-31 • via Nuitee
D
Diana • family_with_children • co
7
Pros:

Location is great!

Cons:

The floor in my room was uneven and looked like it was sinking.

2026-08-31 • via Nuitee
M
Margarita • extended_group • it
9
2026-08-31 • via Nuitee
S
Sofia • extended_group • us
10
2026-08-31 • via Nuitee
R
Rocio • family_with_children • es
10
Muy buena opción, a buen precio en una zona muy bonita!
Pros:

Muy bien ubicado y las habitaciones muy amplias! El personal muy amable.

Cons:

Todo muy bien!

2026-08-31 • via Nuitee
D
David • family_with_children • es
10
VOLVEREMOS
Pros:

Todo en general. El servicio excepcional.

Cons:

No me gusta que no me deje marcar el apartado de servicios e instalaciones. Si lo podéis poner vosotros, a todos los campos ponerle la más alta puntuación.

2026-08-31 • via Nuitee
M
Macarena • couple • es
9
Pros:

Hotel muy bien ubicado, muy limpio y bastante cómodo. El personal de recepción de 10.

2026-08-30 • via Nuitee