Petit Palace Lealtad Plaza

Hotels
•
Petit Palace Hoteles
9.2 (3232 reviews)
Antonio Maura, 5 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Noise issues
Theft incidents
Limited room amenities

Categories

Cleanliness
8.54
Cleaning staff was dedicated, but incidents of theft impacted perception.
Service
9.99
Staff were very helpful and attentive, enhancing the overall experience.
Location
10
Excellent location, close to main attractions in Madrid.
Room Quality
8.5
Comfortable rooms reported, but some noise issues and limited seating.
Amenities
8.53
Standard amenities with some reports of missing items like a microwave.
Value for Money
8.99
Generally perceived as good value for the location and service.
Food and Beverage
9.54
Breakfast was excellent with a nice variety and quality.
Overall Experience
9.53
Despite some issues, most reviews highlight a positive stay and willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:33

Property Description

Prime Location near Prado Museum and El Retiro Park

Discover the perfect blend of comfort and convenience at Petit Palace Lealtad Plaza. Situated just steps away from the iconic Prado Museum and the lush El Retiro Park, our hotel offers an ideal starting point for exploring the cultural gems of Madrid.

Chic Rooms with Modern Amenities

Indulge in luxury with our spacious and stylish rooms featuring contemporary décor and soothing color palettes. Enjoy top-notch amenities including flat-screen TVs, air conditioning, and hydromassage showers, ensuring a relaxing stay in the heart of the city.

Easy Access to Major Attractions and Transportation

Explore Madrid with ease as the Reina Sofía and Thyssen-Bornemisza museums are a short stroll away. With the Banco de España Metro Station nearby, accessing other must-see sights like Puerta del Sol is a breeze. Don't miss out on the opportunity to experience the best of Madrid - book your stay at Petit Palace Lealtad Plaza today!

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 3232 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.53
A
ALFREDO • solo_traveller • es
6
2026-03-13 • via Nuitee
A
Anneli • solo_traveller • ee
10
2026-03-12 • via Nuitee
C
Carine • family_with_children • fr
10
Belle expérience
Pros:

Hotel proche du centre ville
Personnel très agréable
Chambre confortable et charmante

2026-03-12 • via Nuitee
R
Rafael • solo_traveller • es
10
2026-03-11 • via Nuitee
D
Denisse • family_with_children • cl
10
Pros:

Todo excelente y el personal muy amable.

Cons:

Nada.

2026-03-10 • via Nuitee
G
Germán Darío • extended_group • py
9
Estadía muy confortable y acogedor.
Pros:

el desayuno estuvo muy variado y bien nutritivo.
Las personas del hotel que te atienden y sirven el desayuno fueron muy formidables y muy respetuosos.

Cons:

Que el hotel no disponga de un gimnasio y de una terraza.

2026-03-10 • via Nuitee
E
elena • extended_group • es
10
2026-03-09 • via Nuitee
C
Claudia • couple • it
9
Tutto molto bene, ci tornerei.
Pros:

La posizione, comoda per raggiungere a piedi tutti i luoghi di interesse turistico e tranquilla vicino al Retiro.
La pulizia ottima. Il personale molto gentile. La stanza confortevole e il letto comodissimo.

2026-03-09 • via Nuitee
M
maria rosa • family_with_children • es
9
2026-03-07 • via Nuitee
V
Viviana Marcela • extended_group • es
6
2026-03-07 • via Nuitee
G
Guohang • family_with_children • cn
10
Pros:

环境不错，离丽池公园非常近，保洁人员还把鞋子摆好，不错的住处

2026-03-07 • via Nuitee
A
AMADEU • extended_group • br
1
Não volto nunca mais a este hotel.
Pros:

Localização boa e conveniente.

Cons:

Do tratamento dado a meu amigo, também hóspede do hotel, por não se lembrar do número de seu quarto. E por não constar do registro do hotel feito por ocasião do check in. Situação muito constrangedora para ele e para mim.

2026-03-05 • via Nuitee
T
Tove • family_with_children • se
10
2026-03-04 • via Nuitee
J
JAEHO • family_with_children • kr
8
가격만 조금 저렴하면 더 좋을 듯
Pros:

깨끗하고 친절한 직원들
넓은 침대와 미네랄 워터 무료서비스 제공

Cons:

주변에 마트가 하나도 없음
화장실 시설은 좀 낡은 편임

2026-03-04 • via Nuitee
V
Victor • family_with_children • pe
10
Pros:

La habitación era muy cómoda, ideal para los tres. El baño era grande. La ubicación insuperable y la atención, como siempre, de primer nivel.

2026-03-03 • via Nuitee
J
Julia • family_with_children • es
10
Excelente atencion
Pros:

El personal super atento! Totalmete recomendable

2026-03-03 • via Nuitee
A
Angeles • family_with_children • es
9
Calidad y detalle
Pros:

Situacion y comodidad

Cons:

Comportamientos del perdonal no muy profesional en bufet y recepcion

2026-03-03 • via Nuitee
B
BOCHEN • extended_group • cn
10
2026-03-02 • via Nuitee
O
Oscar • family_with_children • es
9
2026-03-02 • via Nuitee
J
Jose luis • couple • es
8
2026-03-01 • via Nuitee