II Castillas Madrid

Hotels
8.7 (10436 reviews)
Abada, 7 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean and comfortable rooms
Cons:
Breakfast variety could be better
Some noise at night

Categories

Cleanliness
8.59
Most reviews mention cleanliness as a strong positive attribute.
Service
9.06
Consistently praised as friendly and helpful.
Location
9.1
Frequent mention of excellent location near attractions.
Room Quality
8.55
Rooms were spacious and comfortable based on reviews.
Amenities
8.49
General praise, but some concerns about variety in breakfasts.
Value for Money
8.64
Value supported by good location and service.
Food and Beverage
8.4
Breakfast was noted as simple but enjoyable.
Overall Experience
8.76
Overall satisfaction as mentioned in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:49

Property Description

Central Location
The Hotel II Castillas boasts an ideal central location, a mere 300 metres from Madrid's vibrant Puerta del Sol district. Perfect for exploring the heart of the city, guests will find themselves at the hub of all the action.

Convenient Amenities
Guests can enjoy the convenience of free Wi-Fi access throughout the hotel, ensuring they stay connected during their stay. The traditional Spanish restaurant offers a taste of local cuisine, adding to the authentic experience.

Exploration Made Easy
With key attractions such as the Royal Palace, Thyssen Museum, and the bustling Preciados shopping street just a short stroll away, guests at Hotel Castillas have easy access to the best of Madrid's offerings.

Ready to experience the charm and convenience of Hotel II Castillas? Book your stay now and make the most of your Madrid adventure!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 28 per day.

Location

Guest Reviews

8.7
Based on 10436 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.49
Value for Money: 8.64
Food and Beverage: 8.4
Overall Experience: 8.76
F
Francisco • family_with_children • es
9
Pros:

Ubicación, limpieza y personal

2026-03-14 • via Nuitee
İbrahim Levent • couple • tr
9
This hotel is worth a try
Pros:

The hotel is furnished in a semi classic style but very well-maintained. It's very close to Gran Via, in a central location, but because it's on a side street, good choice for those who want to avoid noise. The Department Store “El Corte Ingles” is next to the Hotel. The breakfast selection is adequate for a 3-star hotel. No Kettles but hot water is available at the bar. Daily room cleaning and tidying is done very well. Room size is also satisfied. If we come again, we would choose this hotel without hesitation.

Cons:

There are no slippers and kettles

2026-03-14 • via Nuitee
A
Ana Jesús • couple • es
10
No hacen falta grandes cadenas hoteleras, hotel familiar y muy confortable..
Pros:

Ubicación inmejorable y el personal de recepción y desayuno estupendos..

Cons:

Nada

2026-03-14 • via Nuitee
V
Vicente • family_with_children • es
8
2026-03-14 • via Nuitee
M
Mihaela • couple • ro
9
2026-03-14 • via Nuitee
L
Ludmila • family_with_children • ie
10
Pros:

Everything was good

Cons:

No kittle in the room breakfast was OK with very little choice problem with the beds they keep moving could be better other than that everything was excellent staff very nice we were happy with our stay great Central location

2026-03-14 • via Nuitee
I
Ignacio • couple • cl
6
Cumple con el Sector
Pros:

Buena ubicación y excelente servicio de limpieza

Cons:

Mala Insonorización
Cama con demasiado desgaste (colchón se inclinaba a un lado).

2026-03-14 • via Nuitee
C
Carmelo • family_with_children • it
9
2026-03-14 • via Nuitee
G
Geraldinne • couple • br
9
2026-03-14 • via Nuitee
D
Deyana • family_with_children • bg
10
Pros:

Superb location, staff and comfort!

Cons:

The beds were separate, not a double bed. There were big noises at around 6 in the morning.

2026-03-13 • via Nuitee
B
Bucciero • couple • it
9
Pros:

Struttura posizionata nel centro di Madrid con possibilità di visitarla tranquillamente a piedi tutte le attrazioni.
Camera non troppo grande ma una pulizia impeccabile.
Staff disponibile che dire un soggiorno perfetto lo consiglio vivamente.

2026-03-13 • via Nuitee
A
Angelika • solo_traveller • de
9
Wir sind gemessen an dem Preis-Leistungsverhältnis in dieser Unterkunft gut bedient gewesen.
Pros:

Zentrale Lage Seher sauber
Gutes Frühstück

2026-03-13 • via Nuitee
J
Jhon • family_with_children • pe
10
2026-03-13 • via Nuitee
J
Janne • family_with_children • fi
7
2026-03-13 • via Nuitee
M
MARIA BLANCA • couple • es
8
Un buen hotel, al lado de todo.
Cons:

Me gusta este hotel por su ubicación, limpieza, confort y atención del personal. Ya lo conocía.
Pero esta vez , imagino que por el partido de futbol, el precio de la habitación duplicó el de otras veces. Demasiado caro !!!!

2026-03-13 • via Nuitee
F
Faton • family_with_children • mk
10
2026-03-13 • via Nuitee
M
Mark • solo_traveller • gb
9
Great location, value for mooney
Pros:

the location is excellent, as is the restaurant. the rooms themselves are a bit dated, but for the price not at all bad. Also the rooms are quite simple, there is a refrigerator (empty) and a safe, but no in room coffee or other amenities other than a TV

Cons:

Simple, dated rooms, beds medium comfortable

2026-03-13 • via Nuitee
R
Rosania • family_with_children • br
9
Localização perfeita
Pros:

Localização excelente!

Cons:

Nada a reclamar.

2026-03-12 • via Nuitee
N
Nuran • solo_traveller • tr
8
2026-03-12 • via Nuitee
A
Andrew Ellis • family_with_children • lv
9
2026-03-12 • via Nuitee