Hotel Perla

Hotels
8.3 (1497 reviews)
Lepanto, 18 , Benidorm , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Noise from outside
Extra charges for amenities
Issues with room types

Categories

Cleanliness
8.05
Some mention of cleanliness but noted issues with noise due to cleaning staff waking guests early.
Service
8.55
Staff described as very friendly and helpful, enhancing the overall experience.
Location
8.75
Great central location mentioned multiple times, though some noise issues from nearby bars.
Room Quality
8.05
Generally good room quality, though some mention of rooms being tired and single beds for couples.
Amenities
7.85
Issues with pool area and extra charges for services, such as the safe.
Value for Money
8.25
General good ratings but noted additional costs that weren't anticipated.
Food and Beverage
8.35
Breakfast and food options highly rated, albeit some minor criticisms.
Overall Experience
8.55
Positive experiences overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:46

Property Description

Luxurious Accommodation with Terrace

Hotel Perla, a stone's throw away from Levante Beach, offers stylish air-conditioned rooms with spacious terraces. Each room boasts soothing neutral tones and modern amenities, ensuring a comfortable stay.

Relaxing Outdoor Pool Area

Take a dip in the outdoor pool surrounded by a sun terrace equipped with loungers and parasols for ultimate relaxation. Enjoy a refreshing drink from the poolside bar, creating a perfect holiday ambiance.

Convenient Central Location

Conveniently situated in central Benidorm, Hotel Perla is a short walk from the Old Town and well-connected to major cities like Alicante and Valencia. Explore the vibrant surroundings filled with restaurants, bars, and clubs just minutes away.

Experience luxury and convenience at Hotel Perla - book your stay now for an unforgettable getaway.

Important information:

The credit card will serve as a guarantee against any possible damage to the accommodations which may take place during the stay. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to contact the property before arrival.

A safe is available for a surcharge.

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 1497 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.75
Room Quality: 8.05
Amenities: 7.85
Value for Money: 8.25
Food and Beverage: 8.35
Overall Experience: 8.55
L
Lee • couple • gb
10
Perfect
Pros:

Central, stayed here so many times, great staff and always willing to help

Cons:

Clean, simple access

2026-05-30 • via Nuitee
M
Maria del mar • solo_traveller • es
1
Pros:

Nada.

Cons:

El baño estaba sucio y la piscina cerraba a las 8 y a las 7 y media nos denegaron la entrada.

2026-05-29 • via Nuitee
D
David • couple • gb
6
2026-05-28 • via Nuitee
M
Mark • extended_group • gb
7
Great location for the night life. Hotel is basic but clean. Very noisy during the day.
Pros:

It was located quite near the beach but close to many bars and restaurants.

Cons:

No pool towels
Cash only at the bar. Nothing could be charged to the room.
Staff on reception were quite hostile and wouldn’t listen to me or to each other.

2026-05-28 • via Nuitee
B
Ben • couple • gb
7
Pros:

I still haven’t received my setback from my room

2026-05-27 • via Nuitee
2
27 • couple • es
1
Pésimo trato por parte del recepcionista
Cons:

Al llegar le pedí al recepcionista que por favor me dejara cargar el móvil porque se me había apagado para poderle enseñar que tenía la reserva hecha. El insistía en que no le salía la reserva y yo solo quería encender el móvil para poderle mostrar la reserva que tenía… lejos de eso cuando sacó la caja de cargadores se fue en contra mía y me quitó el cargador de mala manera diciéndole a mi amigo que a él si lo dejaría estar pero a mí no. Cuando en ningún momento le falte el respeto lo único que quería era poder descansar enseñar la reserva hacer el pago y ya. Se puso agresivo y me trató mal verbalmente, llegados a ese punto viendo cómo se comportaba me rebaje a su nivel. Tuvo que venir la policía y le explicamos la situación y ya en el coche cargando el móvil le enseñé que si tenía la reserva pero aún así salió el recepcionista a chillar que no nos iba a dejar entrar. Por culpa de esa persona dada las horas nos tocó dormir en el coche, el nombre de él según el( Javier) porque no quería darme su nombre completo para dar la queja. Es una pena que en estos puestos existan personas con el ego tan alto tratando mal a personas que necesitan una ayuda. Espero se tomen medidas con esta persona.

2026-05-26 • via Nuitee
J
Jake • couple • gb
3
Good hotel shame about the staff
Pros:

Hotel was clean breakfast was good, location was good

Cons:

The reception staff were extremely rude and not very helpful

2026-05-24 • via Nuitee
K
Kay • couple • es
8
2026-05-23 • via Nuitee
D
Dom • couple • gb
1
Short, good location, no fridge fuming
Pros:

Location was great, bar staff great. Reception quite abrupt and rude.

Cons:

Reception were not welcoming, rude and try to earn money off you ordering taxis for you. Get them cheaper flagging one down yourself. No fridge in the rooms and air conditioning didn’t work 2 days of my stay.

2026-05-23 • via Nuitee
M
marco • solo_traveller • fr
5
Pour le calme à fuir
Pros:

Très propre service au bar bien et excellent petit déjeuner.

Cons:

Rue bruyante pas de climatisation dans la chambre apparement hors service alors que le couloir était climatisé??? Pas de serviette pour la piscine

2026-05-22 • via Nuitee
C
Carl • solo_traveller • gb
10
Pros:

The room was big and clean , everything was easy to get too , swimming pool was good , good selection for beers at bar , hotel was very clean everywhere.

2026-05-21 • via Nuitee
B
Belinda • couple • gb
6
2026-05-19 • via Nuitee
T
Tracey • extended_group • es
8
2026-05-19 • via Nuitee
J
Juan Luis • couple • pe
8
confortable
Pros:

ubicacion y servicio

Cons:

Estacioinamiento

2026-05-18 • via Nuitee
G
Guillaume • solo_traveller • fr
6
Pros:

Clean

Cons:

Noise all night can't sleep english customers always drunk shout and sing at 4 am in bedrooms

2026-05-17 • via Nuitee
T
Terence • couple • gb
7
Good and bad location near centre but noisy all night
Pros:

Location

Cons:

No fridge, water in the room, bed to hard

2026-05-17 • via Nuitee
L
Linda • couple • gb
8
Not my first time here & once again a pleasant stay
Pros:

Convenient location

Cons:

Just a couple of negatives - a stool in the bathroom would be very helpful, also a couple of hooks for clothes when showering - apart from that all was fine

2026-05-17 • via Nuitee
A
anthony • solo_traveller • gb
10
Friendly, clean, great location...
Pros:

Very friendly staff, everywhere was clean. Was perfect for me & my mate on a stag do with a bunch of others. Great location, everywhere within walking distance. Great digs, decent bed and shower. Happy as Larry.

Cons:

Nothing to note. Great stay for a couple of nights on the town.

2026-05-17 • via Nuitee
L
Leanne • extended_group • gb
9
Worth the stay
Pros:

Excellent hotel with fantastic location. Clean and staff friendly.

2026-05-17 • via Nuitee
W
Wilma • solo_traveller • nl
10
2026-05-15 • via Nuitee