Ponferrada Plaza

Hotels
8.2 (1827 reviews)
Avenida de Los Escritores 6 , Ponferrada , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Modern facilities
Good breakfast
Cons:
Room noise
Hot water issues
Inconsistent bed type availability

Categories

Cleanliness
7.88
Overall clean and orderly, but mentions of minor issues indicate room for improvement.
Service
8.85
Staff is highly praised for friendliness and quick resolutions to problems.
Location
8.39
Good location with ample parking and quiet surroundings.
Room Quality
7.84
Rooms are spacious and comfortable, though there were mentions of noise and minor maintenance issues.
Amenities
8.37
Modern facilities and good buffet, though some amenities could have more variety.
Value for Money
7.83
Decent value, but a few negative experiences slightly lower the score.
Food and Beverage
8.38
Good buffet breakfast with a range of options.
Overall Experience
8.05
Generally positive with some issues noted but overall a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Well-Equipped Ponferrada Plaza:
Located in the commercial heart of Ponferrada, the Ponferrada Plaza offers free Wi-Fi and a gym for guests to enjoy during their stay.

Delightful Dining Options:
Indulge in the flavors of the Bierzo region at the hotel's restaurant, featuring a variety of local specialties and international dishes. Pair your meal with a traditional Bierzo wine or liquor for a complete culinary experience.

Explore and Unwind:
After a day of work or sightseeing, relax at the hotel or visit the nearby Templarios Castle. Don't forget to check out the historical Railway Museum for a unique glimpse into the area's past.

Book your stay at Ponferrada Plaza now for a memorable experience in the heart of Bierzo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1827 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.05
J
Johan Sebastian • couple • es
9
2026-03-27 • via Nuitee
D
David • family_with_children • es
8
Pros:

La ubicación y el desayuno .

Cons:

Por poner una pega, la puerta del armario corredera está muy floja y pega golpe, en nuestra habitación y alguna más que se oía

2026-03-26 • via Nuitee
P
pablo • solo_traveller • es
7
2026-03-26 • via Nuitee
L
Luis • solo_traveller • pt
10
Pros:

De realçar a ajuda da senhora da recepção quando cheguei. Tive uma viagem problemática pelo meio das serras, devido ao mau tempo, e a senhora recomendou-me uma rota alternativa e a verdade é que a viagem de volta foi bem tranquila e boa de se fazer.

2026-03-26 • via Nuitee
N
NOELIA • extended_group • es
8
Pros:

El alojamiento está bien. Está limpio y las camas son cómodas.

Cons:

El desayuno buffet: no funciona la máquina de cafés, la calidad de alguno de los productos es baja.

2026-03-23 • via Nuitee
A
Angel • extended_group • es
8
2026-03-23 • via Nuitee
S
Silvialores • family_with_children • es
7
2026-03-22 • via Nuitee
Y
Yolanda • family_with_children • es
7
Se puede repetir
Pros:

La atención del personal, educación, buena cara.

Cons:

El olor de la ropa de cama

2026-03-22 • via Nuitee
M
Mariny • family_with_children • es
5
Pros:

La atención y amabilidad de los camareros, nos cambió el cafe de maquina por café de cafetera.

Cons:

El desayuno bufé, muy básico, bollería industrial y café de máquina aguachado.

2026-03-21 • via Nuitee
R
Ricardo • family_with_children • es
9
Precio fenomenal y lugar muy cemtrado
Pros:

En el comedor, Manuel se ha desvivido por atender a todo el mundo como mejor lo sabe hacer, con profesionalidad y poniendo buena cara.

Cons:

El servicio de pinchos en la cafeteria, algo flojo.

2026-03-18 • via Nuitee
M
Maysub • extended_group • es
9
2026-03-17 • via Nuitee
C
Carmen • couple • es
10
Comodidad
Pros:

Nos gustó todo, camas muy cómodas, habitación bonita, buena ducha y espaciosa y a destacar la buenísima limpieza.

Cons:

Por poner alguna pega el último día nos quedamos sin gel de baño.

2026-03-16 • via Nuitee
R
Robert • solo_traveller • de
8
2026-03-11 • via Nuitee
M
M ANGELES • solo_traveller • es
8
2026-03-08 • via Nuitee
J
Jesus • solo_traveller • es
10
2026-03-05 • via Nuitee
V
VictorDelgado • family_with_children • py
8
Excelente
Pros:

Ubicacion atencion de recepcion excelente

Cons:

Recepcion no funciona las 24h

2026-03-03 • via Nuitee
R
ramiro • couple • es
8
2026-03-02 • via Nuitee
J
Javier • family_with_children • es
7
Pros:

.

Cons:

.

2026-02-27 • via Nuitee
A
Ana Cristina • family_with_children • pt
9
2026-02-25 • via Nuitee
S
SUSANA • couple • es
8
Buena opción para alojarse en Ponferrada
Pros:

Buena ubicación alejado del centro pero se puede ir andando. La habitación y el baño estaban bien y todo muy limpio. Aparcamiento fácil en el mismo hotel o fuera en el centro comercial que hay enfrente.

2026-02-23 • via Nuitee