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Facilities
Property facilities
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Clubhouse
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Sauna
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Massage services
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Currency exchange
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Kids' outdoor play equipment
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Evening entertainment
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Salt-water pool
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Entertainment staff
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Indoor/outdoor pool
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Golf cart
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Swimming nearby
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Water tubing nearby
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Hosted evening meal (reserve)
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Benefiting from a prime location in Sunny Beach resort, Mena Palace Hotel offers elegantly furnished rooms ensuring a good night's rest. The property's cleanliness is a top priority, guaranteeing a comfortable stay for all guests.
Exceptional Dining and Entertainment
Indulge in delicious cuisine at the restaurant while enjoying live music. Complimentary drinks are available throughout the day.
Relaxation and Recreation
Unwind at the indoor pool with a water slide or the outdoor pool with free lounge chairs. The hotel offers a variety of activities including a fitness center, mini-golf, sauna, and massage studio, all free of charge.
Book now for an unforgettable stay at Mena Palace Hotel and experience luxury, comfort, and top-notch service.
Swimming pool: Closed from Sat, Sep 20, 2025 until Sun, May 31, 2026
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs BGN 25 per day.
Location
Guest Reviews
Yemekler kötüydü
Храната беше под всякаква критика- ориз,картофи, пресолена кайма на кюфтета, имитиращи продукти на масло мед, сирене. Полуфабрикати основно и то безвкусни. Не бих повторила. Стаите с обзавеждане от 2016г и нищо не е обновяване.
Nothing
Food, location
Храната като цяло.Безвкусна.
Fajny pobyt. Bylismy 4 noce we wrzesniu. Wszystko gralo jak nalezy. Jedzenie ok, bar ok, do plazy blisko, czyste pokoje, nie ma co wydziwiac
Az animàtorok. Tobb program gyerekeknek is. Kisebbeknek is 2 eves kortol. Kar hogy nem lehetett hasznalni a baba szobat.
Dispoziția l‐a satisfacerea cerințelor
Zgomotul cauzat de barul din apropiere- Tiki bar
A hely
A kaja
Locația a fost OK, personalul amabil
A fost imposibil de dormit pe pat scirtia și cu mari dureri de spate
Ein sehr gutes All inklusive Hotel mit sehr gutem Essen und Getränke Angebot. Das Personal so wie das Management ist sehr höflich und zuvorkommend. Ein Parkplatz ist direkt am Hotel gegen Gebühr buchbar .Der Strand ist einige Meter vom Hotel gut zu Fuß erreichbar.
./.
The staff on the bar was very polite.
However, the food in the restaurant was very poorly prepared. We have stayed here before, and on that occasion the quality of the food was noticeably better, so this was a big disappointment. On one of the days, they served questionable kyufte with a strange odor, which made it impossible to eat. Just looking at it was enough to take away your appetite. Other dishes we tried were also far below the expected standard, either overcooked or lacking in flavor. It gave the impression that little care or effort was put into the preparation. Unfortunately, after eating at the restaurant, all of us experienced diarrhea and severe stomach pain, which further confirmed that the food was not safe or properly handled.
In addition to the disappointing food, the condition of the facilities was also not up to standard. There was mold in the bathroom, which is both unpleasant and unhealthy. The cleaning could have been more thorough, and overall maintenance seems to have been neglected compared to our previous visits. The towels were not changed throughout our entire stay, and the trash bins were never emptied. The housekeeper also did not ask if we needed anything, which left us feeling neglected and uncomfortable.
We also experienced issues with the cleaning staff. On one occasion, the housekeeper on the second floor said she could not be bothered with us when she came between two and four in the afternoon, even though my family was resting at that time. I had a similar situation where she started banging on the door while I was lying down, despite the fact that I suffer from arrhythmia. Such behavior felt very inconsiderate and unprofessional, adding unnecessary stress to our stay.
Overall, these issues left us with a negative impression, even though the hotel has the potential to provide a much better experience if more attention were given to food quality, hygiene, and respectful service.
Tetszett, hogy közel volt a part és bent voltunk a város szívében részemről.
A személyzet tette a dolgát, nem voltak tolakodóak és nem jártak a nyakunkba, de ha volt valami problémánk segítettek. Kivéve egy személyt!
Amikor oda értünk 15órás kocsikázás után, sajnos, aki fogadott egy úriember közölte, hogy tele a parkoló és nem állhatunk be. Van messzebb egy parkoló, azt kellett igénybe vennünk, amiért ugyan úgy fizettünk, pedig lényegében véve egy utcai parkoló volt. Másnap volt hely 2-3 is, megkérdeztük, hogy átállhatunk e, de nem engedte, pedig minden nap megkérdeztük!!!! Ez számomra felháborító, hogy volt olyan vendég, akit már a parkolóba fogadott, minket meg semmibe vett.
Celkom blízko k moru. Izby čisté. Obsluha pri bazéne super.
Jedlo absolútne zle. Na druhý deň, sa dostavili veľké žalúdočné problémy (hnačky a zvracanie) ktoré sa prejavili postupne u všetkých členov rodiny. Po piatich dňoch sme už odmietali sa stravovať v jedálni a kupovali sme si jedlo inde. Viacerí ľudia čo sme postrehli tak sa boli sťažovať v jedálni ale arogantní personál kuchyne nič neriesil. Bazén neskutočne studený.
Хотела е на ниво всичко взето е перфектно кухня чистота персинала е много добар.
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