Kristal Hotel - All inclusive - Fully renovated

Hotels
8.1 (1453 reviews)
Golden Sands , Golden Sands , BG
+359 52 389 030

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean pool
Cons:
Poor cleanliness
Bad food quality
Inconsistent service

Categories

Cleanliness
7.18
Multiple reviews highlighted poor cleanliness with specific mentions of unclean rooms and towels.
Service
9.15
Generally positive feedback regarding staff friendliness, though some reviews noted unprofessional service.
Location
8.19
Mixed reviews about location; while it was convenient, some guests found it too far from the beach.
Room Quality
6.64
Negative feedback about room quality including outdated furniture and insufficient cleaning.
Amenities
8.67
Positive assertions about amenities such as the pool and various activities offered.
Value for Money
8.63
General agreement that the hotel offered good value, though quality did not align with 4-star expectations.
Food and Beverage
7.18
Food quality was often criticized for being bland and repetitive, with limited drink options.
Overall Experience
9.15
Despite some issues, many guests feel positively about their overall stay, indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:01

Property Description

Luxurious Accommodation Choices
Kristal hotel offers elegantly decorated standard twin rooms, cosy family rooms, and spacious superior double rooms, ensuring a comfortable stay for every guest.

Wellness Paradise
Indulge in relaxation at the hotel's wellness zone, featuring an indoor swimming pool, massages, steam bath, hammam, hot tub, and more. Pamper yourself and rejuvenate your senses during your stay.

Convenient Amenities and Activities
From the outdoor swimming pool with a child section to the on-site tennis court, gym, and open-air fitness options, Hotel Kristal provides a range of activities for guests to enjoy. Explore nearby shops, bars, and even an aqua park for a truly unforgettable experience.

Book now to experience the perfect blend of luxury and leisure at Hotel Kristal!

Important information:

During the winter of 2024, a complete renovation of hotel rooms has been done.
All rooms have a new design and furniture, laminated floors and modern bathrooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1453 reviews
Cleanliness: 7.18
Service: 9.15
Location: 8.19
Room Quality: 6.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 9.15
V
Valentin • couple • ro
9
2026-10-29 • via Nuitee
D
Demcenco • family_with_children • cz
2
2026-10-25 • via Nuitee
A
Amin • family_with_children • ro
9
2026-10-23 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Pros:

Wszystko bulo ok, bardzo dobre jedzenie, za ta cenę naprawdę nie ma się do czego przyczepić

Cons:

Materac w łóżku był zbyt miękki,

2026-10-17 • via Nuitee
A
Adinan • family_with_children • bg
1
2026-10-16 • via Nuitee
V
valerica • extended_group • ro
9
2026-10-09 • via Nuitee
A
Annamaria • solo_traveller • hu
9
2026-10-09 • via Nuitee
C
Cojanu • family_with_children • ro
7
2026-09-19 • via Nuitee
H
Hatidzhe • family_with_children • bg
9
2026-09-18 • via Nuitee
P
Péter • solo_traveller • hu
9
2026-09-18 • via Nuitee
C
Cosmin • family_with_children • ro
10
2026-09-18 • via Nuitee
T
Toni • solo_traveller • bg
10
2026-09-18 • via Nuitee
Z
Zuzana • solo_traveller • sk
10
Pros:

Hotel mal aj zadný východ, vďaka ktorému sa skrátila cesta na pláž. Bazén super, jedlo tiež fajn, vždy bolo z čoho vybrať.

2026-09-17 • via Nuitee
F
Florin • couple • ro
8
2026-09-17 • via Nuitee
M
Marian • family_with_children • ro
8
2026-09-17 • via Nuitee
V
ventura • couple • il
10
טוב מאוד
Pros:

המזרן היה ישן ורך התלוננו והחליפו לנו למזרן חדש
חוץ מזה הכל היה נהדר ממליץ מאוד

2026-09-17 • via Nuitee
A
Ali • couple • be
7
Prix tres competitif malgre la qualite mediocre de hotel
Pros:

Le service

Cons:

La mer est loin de l hotel

2026-09-16 • via Nuitee
Кара • couple • bg
9
2026-09-16 • via Nuitee
Кара • couple • bg
9
2026-09-16 • via Nuitee
J
Jan • family_with_children • de
4
Normales Urlaubshotel mit wenig Komfort
Pros:

Nichts

2026-09-15 • via Nuitee