The Weigh Inn Hotel & Lodges

Hotels
7.2 (1085 reviews)
Burnside , Thurso , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Cleanliness issues
Room quality concerns
Limited amenities

Categories

Cleanliness
4.45
Significant complaints about cleanliness, including odor and bathroom conditions.
Service
8.45
Staff were reported as friendly and helpful.
Location
8.45
Multiple reviews mentioned the good location near the town.
Room Quality
5.95
Negative sentiments about room condition, decor, and suitability for disabilities.
Amenities
7.95
Some amenities liked, but generally limited frills.
Value for Money
6.45
Mixed reviews about pricing and expectations not met.
Food and Beverage
8.45
Food reported as delicious with a wide selection.
Overall Experience
7.45
Overall experience was mixed with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:57

Property Description

Garden Oasis: Enjoy the tranquility of our lush garden and unwind on the terrace.

Delicious Dining: Savor a delightful meal at our on-site restaurant and cozy up at the bar.

Entertainment Galore: Challenge your friends to a game of darts during your stay.

To book your stay at The Weigh Inn Hotel & Lodges, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for £7.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1085 reviews
Cleanliness: 4.45
Service: 8.45
Location: 8.45
Room Quality: 5.95
Amenities: 7.95
Value for Money: 6.45
Food and Beverage: 8.45
Overall Experience: 7.45
K
Keith couple gb
8
Comfortable, good value, friendly staff
Pros:

Rooms very comfortable and spacious
Very friendly staff and helpful as we had a dog with us and they were happy to accommodate her staying with us whilst we ate

Cons:

My wife found it difficult getting in and out of the bath when she showered also a mat in the bath would have been good to avoid slipping Comfortable

2026-05-30 via Nuitee
L
Lee solo_traveller gb
7
Decent stay and good value
Pros:

Nice hotel, decent bar, plenty of parking and a good breakfast

Cons:

Mattress very springy and noisy springs

2026-05-30 via Nuitee
B
Bianca solo_traveller gb
8
Pros:

I was very pleasantly surprised and totally enjoyed our stay.

Cons:

Just a suggestion, the breakfast - was good we need to wait for replenishment of the items. And the coffee, a nice filter coffee would be great in the morning instead of the instant. Otherwise well worth the money.

2026-05-29 via Nuitee
H
Hiten couple gb
1
Do not stay here
Pros:

Location

Cons:

Damp bed and strong smell of mould

2026-05-29 via Nuitee
D
Duncan solo_traveller gb
7
2026-05-29 via Nuitee
R
Robert couple gb
10
2026-05-29 via Nuitee
A
Alan solo_traveller gb
8
Pros:

Location was perfect spotless comfortable beds and the price with breakfast nobody could complain would definitely stay again

Cons:

Had to send a bad drink back but l was still charged for it apart from that everything was great and enjoyable

2026-05-28 via Nuitee
R
Richard couple nz
6
Dated and dingy in Thurso.
Pros:

I want to be nice on reviews but this place is just a bit sad. The pillowcases were stained. There was a chair on the driveway in front of our room. It is dated and dingy. The restaurant was fine but chaos at breakfast. The staff were so friendly though.

Cons:

Lots. Read above.

2026-05-28 via Nuitee
A
Anne solo_traveller gb
5
Not great
Pros:

There was one pleasant helpful woman on rececption.

Cons:

My room was dark and because it looked directly onto a road meant I had to keep the curtain closed even in daytime to maintain privacy. The furniture was dull, dark and paint chipped. Pillows were lumpy. On arrival the person who checked me in seemed confused about what they should be doing. Room servicing was terrible.

I had an issued with water coming through the ceiling from the room above. I reported this and the fact the light was not working. Nobody sorted the light out. Two days later on my last night it happened again,

Breakfast was terrible and limited. Cooked food was greasy. No proper coffee at breakfast only instant.
I would like to emphasise there was one member of the reception staff who was pleasant and helpful.

WiFi either kept dropping out or was not working at all.

2026-05-28 via Nuitee
S
schoumans solo_traveller nl
8
Pros:

Lokatie was perfect. Op loop afstand kleine centrum dicht bij lidl.

Cons:

Niks viel tegen. Alleen hadden wij geen warm water in ons eerste verblijf. Maar kregen na het melden meteen een andere.

2026-05-28 via Nuitee
J
Jacqui couple au
5
Not the most comfortable stay
Pros:

Bar and restaurant staff very friendly and went above and beyond

Cons:

Birds in roof and when we reported receptions staff were uninterested
Room had a musty smell

2026-05-28 via Nuitee
E
Emer couple ie
6
Pros:

The room and bathroom were spacious and the bed was comfy.

Cons:

The bathroom floor was very noisy/creaky. The lift was also very noisy and seemed to have a mind of it's own as to what floor it would stop on. The food offered was not the most appetising and all self service with only one poor staff member to assist everyone. On the whole the building seems a little neglected and dated.

2026-05-28 via Nuitee
C
carl extended_group gb
3
2026-05-27 via Nuitee
M
Mogare solo_traveller gb
10
Awesome Stay at Weigh Inn
Pros:

Awesome service, location and rooms.
Ideal spot in Thurso to stay and enjoy your holidays.

Cons:

There was nothing that we didn't like.

2026-05-26 via Nuitee
I
ian solo_traveller gb
6
Pros:

Rooms in the main building are spacious and comfortable.

Cons:

2 rooms from our group weren't ready at check in despite it being 6pm. Restaurant/staff, whilst friendly, seemed completely untrained. Breakfast service was a little chaotic. The rooms in the main building are ok but the external chalets are in need of repair/refurbishment.

2026-05-25 via Nuitee
I
Ian solo_traveller gb
3
Avoid this hotel
Pros:

The only thing we liked was the location. Easy walking distance to Wolfburn Distillery or into Thurso itself.

Cons:

Lodge looked like a toilet block. Inside of Lodge paper peeling off walls, no hairdryer, no teaspoon, only one saucer, cups were dirty and needed changed, hand basin wasn't clean, toilet had wee AND poo under seat, cleaners were called back twice to deal with it. Staff in the bar were more interested in chatting to each other instead of serving customers. Breakfast was chaotic, with one member of staff being told off in front of customers. Ran out of tea bags at breakfast time. I had to ask for teabags, coffee and milk in the lodge. I eventually got a hairdryer after previously being told there wasn't one. Very poor stay.

2026-05-25 via Nuitee
G
Gordon couple gb
1
Big disappointment Would not book with them again and waiting to get my money back I am aware booking.com are on the cas
Pros:

Nothing had to find other hotel they had given our room away offered another annex room but not what we were wanting so had to find another hotel late in evening

Cons:

After room given away we had to find another hotel we sorted that out we then received a call from this hotel saying they had mixed things up and had moved our room to there sister hotel Ferry Inn but to late

2026-05-24 via Nuitee
S
Shila couple nl
4
2026-05-24 via Nuitee
C
Catriona couple gb
3
To be honest I wouldn’t recommend to anyone.
Pros:

Near to Scrabster and Orkney ferry.

Cons:

Had a lodge which was very dirty and uninviting from outside (rat traps too). Cobwebs above door, curtain rail had discoloured masking tape holding it together. Window was so dirty inside as well as outside, the previous occupants had even drawn in the dirt and it hadn’t been touched. But at least the bed was clean!
When I spoke to staff , they seemed to have heard it all before and I heard another resident complaining at breakfast about how dirty their room had been.
Breakfast was ok, the young lady trying to keep everything going was lovely.

2026-05-24 via Nuitee
S
Simon couple au
6
It was okay, but could easily have been better.
Pros:

Location , good sized room, staff in bar /restaurant were pleasant.

Cons:

No fridge in room, evening meal was the beef cheek pie needed gravy as pastry and mash made the meal dry.

2026-05-21 via Nuitee