Hotel Cetina Palacio Ayala Berganza

Hotels
9.4 (4310 reviews)
De las Carretas, 5 , Segovia , es

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Children allowed

Facilities

Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean and spacious rooms
Spectacular breakfast
Cons:
Single lavabo in family room
Noisy environment
Parking difficulties

Categories

Cleanliness
9.41
The room was very clean and comfortable.
Service
9.68
Excellent treatment from the staff; very attentive and personal.
Location
9.72
Perfect location for visiting the city.
Room Quality
8.97
Spacious rooms, but some issues with maintenance.
Amenities
9.4
Great amenities including breakfast and additional facilities.
Value for Money
8.66
A bit pricey, but the quality is generally good.
Food and Beverage
9.81
The breakfast was spectacular with a wide variety of high-quality products.
Overall Experience
9.58
A charming hotel with minor drawbacks but overall, a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:40

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation: Step back in time and indulge in the charm of a 15th-century palace at the Hotel Cetina Palacio Ayala Berganza. Enjoy the blend of historic architecture with modern amenities such as free Wi-Fi, air conditioning, and TV in each room.

Culinary Delights: Savor a delightful dining experience at the hotel's restaurant, offering a daily breakfast to start your day on a delicious note.

Prime Location: Explore the wonders of Segovia with ease as the famous aqueduct is just a short 2 minutes' walk away, and the majestic cathedral is a mere 600 meters from the hotel.

Experience the perfect fusion of history and luxury at Hotel Cetina Palacio Ayala Berganza. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 4310 reviews
Cleanliness: 9.41
Service: 9.68
Location: 9.72
Room Quality: 8.97
Amenities: 9.4
Value for Money: 8.66
Food and Beverage: 9.81
Overall Experience: 9.58
S
Sonia • couple • es
8
Hotel muy bonito y bien ubicado
Pros:

La ubicacion. El desayuno excelente

2026-04-04 • via Nuitee
P
Pilar • solo_traveller • es
8
Pros:

El edificio, la decoración y sobre todo la cama

Cons:

El aire acondicionado hacía mucho ruido y además falló, aunque lo solucionaron en seguida

2026-04-04 • via Nuitee
G
ginomatteucci • couple • es
10
2026-04-03 • via Nuitee
T
Thomas • couple • us
10
2026-04-03 • via Nuitee
M
Marek • couple • de
9
Pros:

Super zentrale Lage in Segovia. Eine gelungene Mischung des modernen Ambiente mit dem Charm eines historischen Adelshauses, Zuvorkommendes Personal, umfangreiches spanisches Frühstück (verschiedene Käsesorten, viel süßes Gebäck). Bettmatratze ein wenig hart aber bequem.

Cons:

Wenig Ablageflächen im Zimmer, unbequeme Platzierung der Armatur am Waschbecken im Bad. Schummeriges Licht im Bad.

2026-04-02 • via Nuitee
A
Ariana • extended_group • es
10
2026-04-02 • via Nuitee
P
Pietro Luigi • couple • it
10
2026-04-02 • via Nuitee
C
Cecilia Alvarez • extended_group • es
9
2026-04-01 • via Nuitee
A
Ana Belén • couple • es
9
2026-04-01 • via Nuitee
M
MONTSERRAT • couple • es
10
Pros:

La situació, el personal, les instal·lacions Palau.

2026-04-01 • via Nuitee
A
ANDREA • couple • es
9
2026-04-01 • via Nuitee
J
Juan Felipe • couple • es
9
2026-03-31 • via Nuitee
A
Alejandro • solo_traveller • es
10
2026-03-31 • via Nuitee
I
Ignacio • couple • es
10
2026-03-30 • via Nuitee
A
ALBERTO • couple • es
10
2026-03-30 • via Nuitee
A
Antonio • couple • es
6
Pros:

La ubicación

Cons:

Necesita una reforma

2026-03-30 • via Nuitee
M
María José • couple • es
10
2026-03-29 • via Nuitee
J
José Enrique • extended_group • es
9
Pros:

Está muy cerca del acueducto.

Cons:

El acceso a la habitación.

2026-03-29 • via Nuitee
K
Karina • family_with_children • mx
8
Excelente relación precio-calidad. Muy recomendable y cómodo.
Pros:

La habitación fue muy cómoda, el desayuno excelente con varias opciones, muy completo. El personal super amable y resolutivo en todo momento. La ubicación super céntrica, con acceso muy cómodo. Nos pusieron una cuna

Cons:

Que la habitación tuviera alfombrado y la cafetera Nespresso en la habitación no funcionó. Después de hacer check out hubo una confusión, me hablaron del hotel para preguntarme si nos habíamos llevado "sin querer" el tapete de yoga, que en realidad nunca vimos en la habitación, sin embargo, estoy no afectó mi percepción sobre nuestra estancia.

2026-03-28 • via Nuitee
S
Stuart • solo_traveller • us
10
2026-03-28 • via Nuitee