Ardgowan Hotel

Hotels
8.4 (19 reviews)
2 Playfair Terrace, North Street , St Andrews , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Safety deposit box
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 23:13

Property Description

Spacious Rooms and Scottish Cuisine
Experience the charm of a traditional Georgian townhouse at Ardgowan Hotel. Indulge in spacious rooms with cosy decor and savor delicious Scottish cuisine at Playfair's Restaurant and Steakhouse.

Convenient Amenities
Enjoy modern conveniences such as free WiFi, TV, and tea/coffee facilities in every room. With Wi-Fi access and en suite bedrooms, your comfort is our priority.

Prime Location
Just a stone's throw away from The Royal and Ancient Golf Club of St Andrews, Ardgowan Hotel is the perfect retreat for golf enthusiasts. Explore the historic Old Course and unwind in the heart of St Andrews.

Book now to experience the perfect blend of tradition and luxury at Ardgowan Hotel.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
The hotel does not take a deposit, but cards are pre-authorised at time of booking.

Your check-in, check-out and breakfast are in the Ardgowan Hotel. However, Pilmour rooms are located in Pilmour Hotel which is directly next door.

Cars may be parked free outside the hotel after 17:00 until 09:00 the next morning and all day on Sunday.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £8 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 19 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
G
Go62196012207 Friends getaway ca
2
Closure without notice
Pros:

Just was informed that hotel, months after accepting our bookings for June 2025, has decided to voluntarily close for renos.

Leaves myself and 11 other gentleman golfers in the lurch for accommodations at the peak of the season.

Outrageously poor behavior for a business.

Simply terrible - no amount of renovation will make up for such bad management.

2025-02-22 via Tripadvisor
S
stark0560 Couples gb
2
Terrible communication
Pros:

I was due to stay at the Ardgowan hotel with my fiancee on the 24th and 25th January 2025. However, the hotel has closed for renovation. This was not communicated to us in any form, leaving me to find alternative arrangements with minimal notice. If I hadn’t been looking at the website ahead of time to see about adding an additional day to the booking, we would’ve turned up on the 24th and found it closed leaving us without accommodation. We booked via the hotel website and the only email received from the hotel was the booking confirmation.

Very poor customer service.

2025-01-22 via Tripadvisor
4
4AnnT Family us
6
Small and basic
Pros:

Centrally located b&b. Fast and easy check in. Tiny clean rooms. WiFi doesn’t work in Your room. You can hear the floors squick when people in the next room are walking around.
Daily room cleaning. Bathroom is the smallest I have ever seen. Toilet tank is making constant noise.

2024-12-04 via Tripadvisor
8
822thed Friends getaway
10
Very Good!!
Pros:

My second review! Following a mix up with lost property I am to remove my negative review and thank the staff for sending my jumper back 😀.
Perfect Location, room clean and tidy and would certainly come back to stay again. Credit where Credits due. THANK YOU

2024-12-04 via Tripadvisor
8
841oliviab Family
10
Kid-Friendly Luxury
Pros:

We had such a wonderful experience at the ardgowan. We chose it just for it's location close to West sands, but we're blown away by the incredibly caring and friendly service, the beauty and comfort of the room, and the sensitivity to our family needs. Traveling with a toddler can be very hit or miss when it comes to accomodations and the staff at the ardgowan went above and beyond to welcome and accommodate our family needs. They upgraded our room, provided multiple sleeping options, and even offered us towels to take to the beach! Truly grateful for a special stay!

2024-12-01 via Tripadvisor
R
Roam690845 Family
10
Book It!! Beautiful stay and the nicest people.
Pros:

The Ardgowan Hotel in St. Andrews is the best spot for a quick golf trip! From the moment we arrived, Lindsey made our stay truly memorable with her warmth and attention to detail. The hotel’s charm, combined with its perfect location, made our visit exceptional. We cannot wait to return!

2024-10-22 via Tripadvisor
S
southsider2010 Couples gb
10
Wonderful Stay
Pros:

We had a wonderful stay at the Ardgowan Hotel for the Dunhill Cup. The location is perfect for golf, getting to the beach and also to bars and restaurants. Lindsey made our trip extra special with her friendly and bubbly personality. Not forgetting the lovely Prosecco she gave me for my special birthday. Shout out to the cleaning ladies who were also really efficient and friendly. The breakfasts were nice and I recommend the pancakes.. I've already booked another trip.

2024-10-19 via Tripadvisor
E
E7826BXalisonj Business
10
So well looked after in every way
Pros:

The perfect stay for a busy weekend. We can’t thank Lindsey enough for all she did to make our stay so special. She was super prompt in answering my emails and accommodating my needs. A truly personal touch which means so much. Thank you Lindsey and we look forward to staying again. A n T

2024-09-29 via Tripadvisor
M
martyw886 Couples
10
Comfortable rooms, convenient location
Pros:

Room was large and comfortable, bathroom was immaculate. Sheets and bedding were very nice, and there was plenty of light. Just two blocks to the Old Course or to shopping and restaurants. Special shoutout to Naomi for unflappably tracking down our lost bags. Long story, but we finally got them delivered.

2024-09-02 via Tripadvisor
A
ArianaRyan Business gb
10
A nice stay
Pros:

A charming hotel in a perfect location, next to the golf course and near to the university. I slept comfortably, and was delighted to find an outlet by the bed. The shower was strong, and the products provided were great.

Lindsey at Reception was absolutely lovely.

2024-09-01 via Tripadvisor
F
Flyer40862813961 Couples
10
Excellent stay.
Pros:

Very warm welcome from Lindsey and her staff.
Location and Room excellent. Ideal location for touring St Andrews.
Staff local knowledge was excellent with regards things to do and places to eat.
Ideal location for golfers with a 5mi s if that walk to course. Will definitely be back.
Highly recommend.

2024-08-24 via Tripadvisor
G
G2119TBjackk Family
8
Nice Stay :)
Pros:

We had a very nice stay in St Andrew’s. The hotel is located close to the old golf course, castle ruins and market street. All reachable by foot. The receptionist, Lindsay, was very kind and warm and gave us some great recommendations for our trip :)

2024-08-16 via Tripadvisor
R
rb3392024 Friends getaway us
4
Overrated
Pros:

A great location and great views—but that’s about all this place has going for it. We were told there’s no lift but the room was “just a few steps up.” It was actually 2 full flights up, with a section of carpet on the staircase coming undone. There was a well-worn sign on the wall to watch for this unattached carpeting—how about fixing the problem instead of making a sign? The room looked and felt like a dorm. “Basic” would be a kind description. And then there were the seagulls…shrieking all day (and night) at top volume. It was hot and stuffy in the room so no choice but to TRY to sleep with the windows open. Thanks to those gulls, I gave up at 4am. On the “plus” side, I got to watch the sunrise. 🌅

2024-08-02 via Tripadvisor
3
322carolh Couples gb
4
Ok for 3 star
Pros:

Checking in was first class. Extremely helpful and friendly staff.
Issues I had are with the building itself.
Staircase up to the room in the annex was needing replaced as it was brown and unwelcoming, not hoovered either.
Room we had was dark and tight, endure almost against the bed, crammed and tight. Sink unit edge was rotting.
Worst thing is the room window, they are old sash windows with a secondary heavy inside glazing panel. Neither of them held as their safety catches were broken and on opening I almost lost the top of my finger when it slammed down. If a child touched these even slightly would be a nasty accident!

2024-07-17 via Tripadvisor
M
MeGolf2 Friends getaway us
6
It’s all about location and nothing else.
Pros:

While location is great the rooms are not. Small, out dated, and feels dirty. The carpet in our room was not vacuumed once during our week long stay. We had to ask for towels that were not replaced with housekeeping service. Glassware wasn’t replaced after the first night. The breakfast was great. Rooms are hard to get to. Small staircase with carpet nailed down in places. Be prepared with heavy golf bags and suitcases. They do offer daily laundry which was very convenient. The restaurant and bar are closed. Will not stay again.

2024-07-10 via Tripadvisor
S
SMR2610 Couples
8
Older hotel but perfect location
Pros:

The hotel is the perfect location. It's within walking distance of the Old Course and all food/shopping in St. Andrews. There is a free public parking lot close by, so we were able to park our car and walk the entire time we were in St. Andrews. The hotel and room itself were not particularly updated, but they were clean. Compared to other hotels in the area, the price was good for the location but matched the quality of the rooms. Would still recommend, just depends on your travelling style!

2024-05-13 via Tripadvisor
A
aachkg Family cn
4
Disappointing Hotel in St Andrews
Pros:

The room was nothing like the promotional pictures. The ceiling was so low that I could put my hand flat on the ceiling while standing normally - and I am not very tall. The view was of a small, dingy courtyard that was being used to store a ladder. The bathroom was tiny and the fittings (especially the shower stall) were cheap. The bath towel was badly frayed. It was really quite disappointing given the price of the hotel.

2024-04-01 via Tripadvisor
L
L6068IDrichards Family ae
4
Don’t be fooled
Pros:

The Ardgowan is batting weigh above its weight. It’s a 2 to 3 star establishment at best however, charging customers far more than what is being delivered.

Don’t be fooled by the photos,

The Ardgowan is significantly overpriced. Not recommended.

2024-03-29 via Tripadvisor
U
undertheclock Solo travel
10
Highly recommend this wee gem of a hotel!
Pros:

I stayed for two nights. I had a great wee room which was far too hot, but unlike some other old buildings, the windows opened and so I was very comfortable. Great wee shower, hairdryer, kettle and tv - what more could I need? Breakfasts were good, particularly the scrambled eggs and smoked salmon which was absolutely delicious. The two staff members I met were great, very professional and helpful. It’s an easy walk into the centre of St. Andrews and although there was no parking at the hotel, there is free long term parking within a 5 min walk. Thanks for looking after me so well!

2024-02-20 via Tripadvisor