WaterWalk Extended Stay Raleigh Durham Research Triangle

Hotels
8.3 (573 reviews)
1012 Lower Shiloh Way , Durham , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean lobby
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
No pool
No breakfast availability

Categories

Cleanliness
6.55
Many reviews mentioned cleanliness issues such as dirty curtains, stained bedding, and unclean bathrooms.
Service
9.55
Several reviews highlighted the staff's friendliness and helpfulness.
Location
9.05
The hotel location was often described as convenient, especially near Walmart and restaurants.
Room Quality
8.05
Mixed reviews on room quality, with some rooms described as spacious while others highlighted maintenance issues.
Amenities
7.55
The amenities were seen as decent, but there were complaints about cleanliness and conditions.
Value for Money
8.55
Several guests felt the space and amenities offered good value, despite some cleanliness issues.
Food and Beverage
8.05
There were complaints about lack of breakfast and other food options were not addressed.
Overall Experience
9.05
Despite some issues, many guests expressed a willingness to return and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:51

Property Description

Modern Amenities and Services
WaterWalk Raleigh RTP offers concierge services, allergy-free rooms, and a fitness centre for your convenience. Enjoy free WiFi throughout the property and relax in the shared lounge during your stay.

Business-Friendly Features
With a 24-hour front desk, business centre, and business facilities like fax and photocopying, this hotel caters to the needs of business travelers. Stay productive and connected while away from the office.

Convenient Location
Situated just 7 km from Raleigh-Durham International Airport, this non-smoking property is also close to popular attractions like PNC Arena, North Carolina Museum of Art, and Duke University. Explore the area easily and make the most of your visit to Durham.

Book your stay at WaterWalk Raleigh RTP now for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 573 reviews
Cleanliness: 6.55
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
J
José Eduardo • family_with_children • br
4
Pros:

Estrutura da acomodação

Cons:

Limpeza e funcionários

2026-02-12 • via Nuitee
M
Maria • solo_traveller • us
5
Staff was very rude
Pros:

Staff is rude . Lady in the front has an attitude.

Cons:

Front desk lady was rude, she had an attitude the whole time. Like we get it, you think you are in charge; hop off the high horse. That’s not a way to talk to customers. She didn’t even let me get a word out before she said whatever she wanted to say. Very dissatisfied and disappointed

2026-01-31 • via Nuitee
K
Katrina • family_with_children • us
10
2026-01-27 • via Nuitee
H
Harris • family_with_children • us
10
2026-01-26 • via Nuitee
I
Ingram • family_with_children • us
10
2026-01-25 • via Nuitee
C
CHARLESLF • solo_traveller • us
10
2026-01-24 • via Nuitee
E
erin • family_with_children • us
10
2026-01-21 • via Nuitee
E
erin • family_with_children • us
10
2026-01-21 • via Nuitee
E
erin • family_with_children • us
10
2026-01-21 • via Nuitee
N
Niah • couple • us
3
2026-01-20 • via Nuitee
S
Steven • couple • us
1
2026-01-19 • via Nuitee
S
Suzy • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Suzy • solo_traveller • us
9
Pros:

Shawn at reception and checkout.. amazing and so accommodating.

Location for our visit.

Dog friendly.

No carpeting in rooms.

2026-01-19 • via Nuitee
V
VLADIMIR • family_with_children • ca
8
2026-01-11 • via Nuitee
S
Smiley • couple • us
10
Pros:

Friendly cleanliness

2026-01-05 • via Nuitee
S
Silvia • extended_group • us
9
2025-12-27 • via Nuitee
K
Krystal • extended_group • us
10
My stay was great!!! I would definitely recommend to everyone!! 20/10!! Great job
Pros:

I loved the fresh smell of the lobby for check in! My room was very clean and fresh! The staff was more then amazing very respectful and knowledgeable about the restaurant and things around

Cons:

I have no complaints

2025-12-17 • via Nuitee
K
Krystal • extended_group • us
10
2025-12-17 • via Nuitee
K
Krystal • extended_group • us
10
2025-12-17 • via Nuitee
S
Sierrah • extended_group • us
8
Cons:

I didn’t like that it was no pool or breakfast

2025-12-09 • via Nuitee