elaya hotel augsburg, Trademark by Wyndham

Hotels
•
Trademark
8.1 (1483 reviews)
Peter Dörfler Straße 34 , Augsburg , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Poor cleanliness
Unmotivated service

Categories

Cleanliness
6.31
Multiple mentions of poor cleanliness, including dirty carpets and unclean kitchens.
Service
8.28
Service was described as unmotivated and unhelpful at times.
Location
9.82
Conveniently located near B17 and bus stops.
Room Quality
8.77
Rooms were spacious but noted issues like unclean carpets and uncomfortable bedding.
Amenities
8.3
Presence of kitchen facilities but issues with cleanliness and missing basics.
Value for Money
7.76
Concerns about quality not matching price; some felt it should be cheaper given condition.
Food and Beverage
7.31
Breakfast quality was average; some issues with cleanliness of utensils.
Overall Experience
8.28
Mixed feelings overall; some good aspects but significant issues affected stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:10

Property Description

Sustainable Aparthotel with City Views:
Experience a blend of comfort and sustainability at elaya hotel augsburg, ehemals Arthotel ANA Living Augsburg, offering stunning city views from a serene garden setting.

Modern Amenities and Comfortable Units:
Enjoy air-conditioned units with flat-screen TVs, safety deposit boxes, and private bathrooms featuring walk-in showers and free toiletries. The allergy-free and soundproof rooms ensure a peaceful stay.

Convenient Facilities and Shared Spaces:
Benefit from free WiFi, kitchenette facilities, and a shared kitchen, making it convenient for guests to cook their meals. Unwind in the shared lounge area after a day of exploring the nearby attractions.

Book now for a sustainable and comfortable stay at elaya hotel augsburg!

Important information:

For stays of 7 nights or more, room cleaning is provided on a weekly basis. When booking more than 7 rooms, different policies and additional supplements may apply. When booking 5 rooms or more for a stay of 28 nights or longer, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Children from 13 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1483 reviews
Cleanliness: 6.31
Service: 8.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 8.28
B
Bart • family_with_children • be
9
2026-07-18 • via Nuitee
T
Tamara • solo_traveller • at
10
2026-07-17 • via Nuitee
P
Paul • couple • at
6
2026-07-16 • via Nuitee
P
Paula • extended_group • nl
8
Zeer nette goede overnachtings plek.
Pros:

De accommodatie ligt perfect voor onze overnachting via Brennerpas naar Italie.
Ruime schone moderne kamer met zelfs keukentje en ijskast en een grote tv!
Vriendelijk personeel.
Tuin waar je s’avonds lekker kon zitten eten, wel zelf meenemen want er wordt alleen ontbijt geserveerd. Lidl zit aan de overkant.

2026-07-15 • via Nuitee
E
Enise • family_with_children • de
10
Werde wieder kommen :)
Pros:

Hotel und Zimmer waren sauber. Super ausgestattet

Cons:

Personal könnte etwas freundlicher sein und bessere Beschreibung geben (wie zb wie komme ich von der Rezeption zum elaya hotel)

2026-07-14 • via Nuitee
S
Silvia • couple • de
8
Für einen kurzen Aufenthalt zum günstigen Preis
Pros:

Gute Lage, großes Zimmer

Cons:

Abfall vom letzten Hotelgast stand noch da. Das ganze Hotel ist parfümiert und das ist sehr unangenehm

2026-07-13 • via Nuitee
F
Fang • family_with_children • ch
10
A good convenient place for stopping over
Pros:

Very good value for money, all is comfortable, Lidl right in front, free coffee and tea in the lobby. We had connecting rooms, which was very convenient with kids.

Cons:

Curtains are not black out ones, woke up early from the light. Also the charging in the garage is a bit expensive, 0.64€ per kWh, can’t see the price until you start the charging. there is charging in the Lidl parking also. Worth to check out if you want to charge.

2026-07-13 • via Nuitee
C
Cornelie • solo_traveller • nl
9
Prima hotel op doorreis naar Kroatië
Pros:

Makkelijk parkeren
Zeer ruime kamer
Keurig schoon
Ruime en prima badkamer
Makkelijke en korte route met lift naar auto in parkeergarage

Cons:

X

2026-07-12 • via Nuitee
Νικόλαος Δρόσος • solo_traveller • gr
9
Pros:

Εξαιρετικές υποδομές, πολυ νόστιμο και γεμάτο πρωινό. Τα δωμάτια πολυ ευρύχωρα, άνετα, καθαρά, μοντέρνα. Και η τοποθεσία πολύ καλή. Παρότι δεν βρίσκεται στο κέντρο της πόλης ή πρόσβαση σε αυτό με αυτοκίνητο είναι άνετη.

2026-07-12 • via Nuitee
Z
Zhanna • solo_traveller • de
7
Pros:

Alles war ordentlich und sehr gut organisiert.

Cons:

Nur Kleinigkeiten.

2026-07-12 • via Nuitee
C
Christoph • couple • ch
8
2026-07-10 • via Nuitee
M
Malgorzata • family_with_children • be
10
2026-07-09 • via Nuitee
A
Abdullah • family_with_children • be
10
Pros:

Çok temiz, büyüktü konforluydu

2026-07-09 • via Nuitee
Димов • solo_traveller • at
6
2026-07-09 • via Nuitee
H
Heike • family_with_children • de
10
Tolle Zimmer auch für mehrere Tage
Pros:

Schönes, recht neues Hotel mit nettem Innenhof und gutem Frühstücksangebot

Cons:

Das Rührei und die Beatwürstchrn waren recht kalt

2026-07-08 • via Nuitee
A
Afsaneh • family_with_children • ch
9
2026-07-08 • via Nuitee
M
Michael • couple • de
3
Schlechtestes Frühstück in einem nicht sauberen Zimmer in einem Hotel!
Pros:

Kostenlosen Parkplatz. Gute Busanbindung.

Cons:

Das Frühstück war sehr enttäuschend schlecht. Kaffee nicht gut, Espresso nicht genießbar, weiche Aufbackbrötchen, Rührei aus Tetrapack usw.
Die Sauberkeit im Zimmer war schlecht, Schimmel im Bad!
Preis für Zimmer mit diesen Mängeln zu hoch.

2026-07-06 • via Nuitee
P
Paul • solo_traveller • nl
8
2026-07-06 • via Nuitee
N
Nevena • family_with_children • de
10
😊😊
Pros:

Alles super!

2026-07-06 • via Nuitee
K
Karol • solo_traveller • pl
9
2026-07-06 • via Nuitee