elaya hotel augsburg, Trademark by Wyndham

Hotels
•
Trademark
8.1 (1373 reviews)
Peter Dörfler Straße 34 , Augsburg , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Poor cleanliness
Unmotivated service

Categories

Cleanliness
6.31
Multiple mentions of poor cleanliness, including dirty carpets and unclean kitchens.
Service
8.28
Service was described as unmotivated and unhelpful at times.
Location
9.82
Conveniently located near B17 and bus stops.
Room Quality
8.77
Rooms were spacious but noted issues like unclean carpets and uncomfortable bedding.
Amenities
8.3
Presence of kitchen facilities but issues with cleanliness and missing basics.
Value for Money
7.76
Concerns about quality not matching price; some felt it should be cheaper given condition.
Food and Beverage
7.31
Breakfast quality was average; some issues with cleanliness of utensils.
Overall Experience
8.28
Mixed feelings overall; some good aspects but significant issues affected stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:10

Property Description

Sustainable Aparthotel with City Views:
Experience a blend of comfort and sustainability at elaya hotel augsburg, ehemals Arthotel ANA Living Augsburg, offering stunning city views from a serene garden setting.

Modern Amenities and Comfortable Units:
Enjoy air-conditioned units with flat-screen TVs, safety deposit boxes, and private bathrooms featuring walk-in showers and free toiletries. The allergy-free and soundproof rooms ensure a peaceful stay.

Convenient Facilities and Shared Spaces:
Benefit from free WiFi, kitchenette facilities, and a shared kitchen, making it convenient for guests to cook their meals. Unwind in the shared lounge area after a day of exploring the nearby attractions.

Book now for a sustainable and comfortable stay at elaya hotel augsburg!

Important information:

For stays of 7 nights or more, room cleaning is provided on a weekly basis. When booking more than 7 rooms, different policies and additional supplements may apply. When booking 5 rooms or more for a stay of 28 nights or longer, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Children from 13 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1373 reviews
Cleanliness: 6.31
Service: 8.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 8.28
B
Bürstlein • couple • de
9
Defekte geräte
Pros:

Zimmer war geräumig und sauber

Cons:

Die herdplatten im Zimmer waren defekt und nicht zu nutzen, auf der Kühlschrank war kaputt und war super laut so dass wir ihn ausgesteckt haben

2026-03-27 • via Nuitee
N
Nicole • family_with_children • nl
7
Pros:

Prima overnachting hotel op weg naar Oostenrijk. Ruime kamer, alles aanwezig. Ligginh is niet heel gezellig maar daar kom je niet voor.
Prima lobby. Koffie en thee faciliteiten waren niet heel schoon bij de zelfbediening. Bestellen aan het barretje was wel schoon en netjes. Personeel heel vriendelijk, herkende ons nog van vorig jaar.

2026-03-20 • via Nuitee
M
Monica • family_with_children • ro
10
2026-03-19 • via Nuitee
M
Mark • couple • de
7
2026-03-16 • via Nuitee
R
Reinhard • family_with_children • de
6
Pros:

Preis

Cons:

schlechte Lage, unpersönlich,

2026-03-11 • via Nuitee
S
Sebastian • couple • de
9
2026-03-10 • via Nuitee
E
Erkan • solo_traveller • de
8
2026-03-09 • via Nuitee
J
Jörg • solo_traveller • de
8
Komme gerne wieder
Pros:

Junges freundliches Personal, moderne Lobby

2026-03-02 • via Nuitee
C
Claudia • solo_traveller • de
6
2026-02-26 • via Nuitee
B
Bogdan Stefan • family_with_children • ro
10
2026-02-25 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-02-25 • via Nuitee
C
Camilla • solo_traveller • de
10
2026-02-24 • via Nuitee
B
Bianca • family_with_children • nl
10
Pros:

Alles was goed

2026-02-22 • via Nuitee
S
Sandra • family_with_children • nl
8
Mooi groot hotel
Pros:

Mooi schoon hotel. We hadden een geschakelde kamer . Top met de kinderen

2026-02-22 • via Nuitee
N
nicole • family_with_children • nl
8
2026-02-22 • via Nuitee
C
Claudya • family_with_children • de
8
Pros:

Das Zimmer war sehr sauber, die Betten sehr bequem und das Personal hilfsbereit und freundlich. Alles in allem ein super Hotel

2026-02-14 • via Nuitee
R
Redenz • solo_traveller • de
10
Pros:

freundliches Personal obwohl das Hotel mehr als voll war.

Zu jeder Stunde blieben sie entspannt und freundlich, egal wie voll oder stressig es wurde.

2026-02-13 • via Nuitee
M
Menno • solo_traveller • nl
9
2026-02-13 • via Nuitee
K
Kamil • solo_traveller • pl
1
Poor
Pros:

Cena do jakości

Cons:

Nie miła Pani w recepcji, zaczęła bardzo głośno przeklinać po uregulowaniu rachunku 4€ w innej walucie. Co oczywiście nie miało żadnego znaczenia bo transakcja była uregulowana

2026-02-12 • via Nuitee
S
Svetlana • family_with_children • de
10
2026-02-09 • via Nuitee