Hotel Pontemare

Hotels
9 (1136 reviews)
Via Francesco Crispi 91 , Palermo , it

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.46
Most reviews highlight cleanliness but note some issues with noise and thin walls affecting the stay.
Service
9.93
Service is frequently praised for helpfulness and kindness, making a positive impact on the overall experience.
Location
9.47
Multiple reviews mention excellent location, being close to attractions and easy access to public transport.
Room Quality
8.42
Rooms are described as clean and spacious but affected by noise issues.
Amenities
8.95
Amenities are generally acceptable, with some limitations noted by guests regarding breakfast options.
Value for Money
8.91
Value perceived as good, albeit with some concerns about breakfast offerings.
Food and Beverage
8.46
Breakfast quality varies, modest offerings may not meet all guests' expectations.
Overall Experience
9.43
Guests convey a very positive experience overall with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Central Location and City Views
Hotel Pontemare is centrally located in Palermo, just 1.2 km from Fontana Pretoria. Enjoy stunning city views from select rooms with balconies, immersing yourself in the vibrant atmosphere of the city.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms equipped with a desk, kettle, minibar, and flat-screen TV. The hotel offers free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay.

Explore and Enjoy
Take advantage of the hotel's proximity to Palermo Cathedral, Teatro Politeama Palermo, and Piazza Castelnuovo. For adventure seekers, the area is perfect for cycling, and car hire services are available for further exploration.

Book your stay at Hotel Pontemare for a memorable experience in Palermo.

Important information:

A cleaning service, is available upon request for the Superior Apartment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1136 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Mylena • couple • ch
7
Sauberes und grosses Apartment. Sehr zentral, aber sehr laut von der Strasse
Pros:

Grosszügiges Apartment, sehr gut gelegen

Cons:

Leider war die Hauptstrasse direkt vornedran und trotz dem 4. Stock war es sehr laut.

2026-04-11 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-04-10 • via Nuitee
P
Paola • couple • it
10
2026-04-08 • via Nuitee
G
graziella • family_with_children • it
8
Pros:

gentilezza del personale; camera tripla ampia e luminosa
colazione giusta come alternative dolci, salate e bevande sia calde che fredde.
Si può raggiungere qualsiasi attrazione a piedi, ma volendo è ben fornita da mezzi pubblici.

2026-04-08 • via Nuitee
I
IVAN • family_with_children • es
8
Pros:

El desayuno fue el mejor que tuvimos de los hoteles que vimos en Sicilia. El personal fue amable. Habitaciones amplias. Aparcamiento disponible con cargo. Céntrico.

Cons:

El grifo del lavabo del baño goteaba al suelo un líquido marrón. La habitación tenía un escalón con el que se podía tropezar en caso de ir al baño.

2026-04-06 • via Nuitee
D
Donatello • solo_traveller • ch
10
Pros:

Personnel très sympa

Cons:

-

2026-04-06 • via Nuitee
B
Bureau • couple • fr
8
2026-04-05 • via Nuitee
V
Viorica-Loredana • couple • ie
8
2026-04-05 • via Nuitee
R
Rob • couple • au
10
Pros:

The staff could not be more helpful, and friendly
The building was renovated and super clean
The position was close to the cruise terminal
The breakfast was very good

Cons:

Nothing

2026-04-04 • via Nuitee
A
ALESSANDRA • family_with_children • it
10
2026-04-01 • via Nuitee
P
Paola • couple • it
7
2026-03-30 • via Nuitee
D
DONATELLA • extended_group • it
9
Pontemare see you soon!
Pros:

Camera ampia e luminosa
Il receptionist del giorno gentilissimo e disponibile per informazioni e indicazioni

2026-03-30 • via Nuitee
B
Bocci79 • family_with_children • it
10
2026-03-29 • via Nuitee
K
KRZYSZTOF • couple • pl
8
W porządku
Pros:

Obiekt ok dobre miejsce

Cons:

Słabe śniadanie

2026-03-27 • via Nuitee
J
Jolanta • couple • pl
2
Zdecydowanie nie polecam .Lubię wiedzieć za co płacę a nie jak ktoś coś ukrywa i oszukuje klientów
Pros:

Nic nie było warte uwagi.
Może jedynie w miarę blisko do centrum .

Cons:

Widok z okna na stary rozwalający się mur od tyłu portu i głośny chyba warsztat.
W pokoju tak głośna lodówka że nie można spać. Śniadanie tragedia codziennie dokładnie to samo ,trochę niezbyt świeżej szynki,salami i sera.Pseudo jajecznica zimna i przesuszona i słodkie ciastka głównie nadziewane kremem i z cukrem.Nie informują w recepcji że woda którą dokładają w pokoju jest płatna 6,5 euro .Podobno był gdzieś napis po włosku ale nie przy lodówce tak żeby nikt nie wiedział a na końcu rachunek .Zamówią taxi na lotnisko za bagatela 75 euro.No jednym słowem masakra .

2026-03-27 • via Nuitee
K
kaj • couple • fi
9
2026-03-25 • via Nuitee
R
Roshni • solo_traveller • gb
9
Recommend this hotel most warmly
Pros:

Great hospitality, wonderful staff, close to sea, fabulous breakfast

2026-03-24 • via Nuitee
L
Luigina • extended_group • it
8
Pros:

Ci siamo trovati complessivamente bene durante il soggiorno. La camera era accogliente, molto spaziosa e abbastanza pulita.
Il bagno è un po’ datato e avrebbe bisogno di qualche intervento di rinnovamento.
La colazione era nella norma, senza particolari punti di forza ma comunque adeguata.
Il cameriere che si trovava lì la mattina era molto gentile e disponibile.

Cons:

Un aspetto meno positivo è stata la grande vetrata della stanza che dava direttamente su una strada molto trafficata. Quindi davvero molto rumorosa

2026-03-20 • via Nuitee
P
Pulvirenti • solo_traveller • it
9
Pros:

Perfetta accoglienza. Camera comoda spaziosa bagno completo di tutto. Ambienti puliti. Ottima la colazione salato e dolce.

2026-03-18 • via Nuitee
A
Aneta • family_with_children • pl
10
Super miejsce
Pros:

Świetna lokalizacja, czystość, bardzo miły personel, na śniadaniu była też jajecznica z boczkiem, szynka, ser (nie tylko słodkie bułki :) ), całodobowa recepcja, przestronny pokój, czajnik w pokoju, codzienne sprzątanie

Cons:

Należy mieć na uwadze, że woda, która jest w lodówce jest płatna

2026-03-18 • via Nuitee