Hotel Pontemare

Hotels
9 (1110 reviews)
Via Francesco Crispi 87-89 , Palermo , it

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.46
Most reviews highlight cleanliness but note some issues with noise and thin walls affecting the stay.
Service
9.93
Service is frequently praised for helpfulness and kindness, making a positive impact on the overall experience.
Location
9.47
Multiple reviews mention excellent location, being close to attractions and easy access to public transport.
Room Quality
8.42
Rooms are described as clean and spacious but affected by noise issues.
Amenities
8.95
Amenities are generally acceptable, with some limitations noted by guests regarding breakfast options.
Value for Money
8.91
Value perceived as good, albeit with some concerns about breakfast offerings.
Food and Beverage
8.46
Breakfast quality varies, modest offerings may not meet all guests' expectations.
Overall Experience
9.43
Guests convey a very positive experience overall with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Central Location and City Views
Hotel Pontemare is centrally located in Palermo, just 1.2 km from Fontana Pretoria. Enjoy stunning city views from select rooms with balconies, immersing yourself in the vibrant atmosphere of the city.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms equipped with a desk, kettle, minibar, and flat-screen TV. The hotel offers free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay.

Explore and Enjoy
Take advantage of the hotel's proximity to Palermo Cathedral, Teatro Politeama Palermo, and Piazza Castelnuovo. For adventure seekers, the area is perfect for cycling, and car hire services are available for further exploration.

Book your stay at Hotel Pontemare for a memorable experience in Palermo.

Important information:

A cleaning service, is available upon request for the Superior Apartment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1110 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
Z
Zsolt • extended_group • hu
10
2026-03-14 • via Nuitee
A
alexia • extended_group • fr
7
Séjour une semaine en famille
Pros:

Gentillesse du personnel
Bon petit-déjeuner
Chambre spacieuse et propre

Cons:

Chambre mal insonorisée et donnant sur une rue trés passante, difficulté à dormir de fait.
Rapport qualité/prix élevé
Lit bébé facturé 15e/jour alors que l'annonce stipulait séjour gratuit pour votre enfant de moins de 2ans. C'est la 1ere fois que cela nous arrive dans tout nos voyages.

2026-03-13 • via Nuitee
C
Carolin • couple • de
7
2026-03-13 • via Nuitee
Z
Zsuzsa • couple • hu
9
2026-03-12 • via Nuitee
F
Federico • extended_group • ar
10
Pros:

El personal, en especial Lucas muy cordial y dando respuesta a cualquier pregunta. La ubicación esta bien

2026-03-12 • via Nuitee
M
Marta • couple • fr
10
C’était très bien très bien accueillir par Monsieur Francesco, qui parle français l’hôtel très propre et la literie parf
Pros:

La literie 😍

Cons:

Rien 😀

2026-03-11 • via Nuitee
A
Antonino • couple • it
8
2026-03-09 • via Nuitee
A
Anastasiya • couple • pl
8
Хороший вариант в соотношении цена/качество/расположение
Pros:

Хорошее расположение, близко к центру и к берегу моря. Можно быстро дойти до театра Массимо и главной улицы, легко дойти до набережной, где есть заведения и небольшой променад. Рядом расположены компании с арендой авто, мелкие магазины, кафе. Номер просторный и комфортный, большая ванная комната, есть кондиционер, сейф и холодильник. Большой плюс наличие завтрака шведский стол (экономит время утром, нет необходимости искать кафе с завтраком). Удобная кровать, хорошие подушки. Отзывчивый персонал. Касательно шума: отель расположен на оживленной улице, но окна в нашем номере выходили во двор и все было спокойно. Если считать отель 3*, а не 4*, то все очень хорошо за такие деньги.

Cons:

Холодный пол (останавливались в феврале), это доставляло дискомфорт (нужно брать с собой носки или домашнюю обувь). Кондиционер немного помогал, но не сильно. В ванной внизу протекала душевая кабина, даже очень-очень аккуратное пользование душем не помогало, все равно вода протекала. Завтрак достаточно скромный (яйца, хлеб, сыр, ветчина, каши, йогурты и разнообразное количество выпечки покупной и нет), зелени или овощей не было.

2026-03-04 • via Nuitee
A
Anna • solo_traveller • pl
9
Hotel spełnił oczekiwania
Pros:

Przestronny pokój, czystość, śniadania, pomocny personel. Lokalizacja blisko portu i spacerkiem do centrum.

Cons:

Pierwszej nocy mieliśmy pokój od głównej ulicy i było trochę głośno, kolejne noce spaliśmy już od strony podwórka (poprosiliśmy na recepcji o zmianę pokoju), widoków nie było ale za to była cisza :)

2026-03-03 • via Nuitee
A
Anna • family_with_children • pl
9
Spełnił oczekiwania.
Pros:

Wszystko ok.

Cons:

Pokój od ulicy jest trochę głośny. Od podwórka cisza.

2026-03-03 • via Nuitee
A
Andrea • family_with_children • it
8
Abergo ottimo per una vacanza a Palermo!
Pros:

Albergo in ottima posizione, vicino al centro, stanza grande e pulita.
Bagno di dimensioni più che adeguate.
Colazione con varietà di offerta ed anche prodotti locali: ottimo!

Cons:

La stanza si affacciava sulla strada, che era piuttosto trafficata e si sentiva il rumore del traffico durante la notte.
Per il resto tutto molto bene!

2026-03-03 • via Nuitee
R
Roberto • solo_traveller • it
5
Sinceramente sono stato molto infastidito dal problema chiavi.. poi tutto ha preso una piega negativa.
Pros:

la camera è accogliente

Cons:

Il problema principale che ho avuto è stata la richiesta del pagamento della chiave elettronica che purtroppo avevo smarrito. Ben 15 Euro. Visito molti hotel per lavoro è il primo che mi ha fatto pagare. ( Mi è capitato altre 2 volta). Hanno codificato una nuova chiave e hanno risolto il problema. Altra nota dolente è la colazione molto scarsa nonostante la gentilezza del personale.

2026-02-25 • via Nuitee
M
Marta • extended_group • pl
8
Pros:

Lokalizacja, przestronny pokój.

Cons:

Śniadania mało różnorodne.

2026-02-24 • via Nuitee
L
Leslie • extended_group • fr
9
Pros:

L'accueil et la gentillesse du personnel.
L'hôtel est très bien situé.
Le petit déjeuner est très bien achalandé.
Nous recommandons cette établissement sans hésitation.

2026-02-23 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-02-22 • via Nuitee
I
ines • family_with_children • it
8
2026-02-22 • via Nuitee
K
Kinga • couple • pl
8
Pros:

Lokalizacja, pracownicy przemili i bardzo pomocni, bardzo przestronne pokoje

Cons:

Wylosowanie pokoju od strony ulicy musi być bardzo uciążliwe przez hałas od ulicy, w pokoju jest minibar (naprawdę mini) jednak o jego cenie dowiadujesz się dopiero przy rozliczeniu końcowym

2026-02-22 • via Nuitee
I
Idris • family_with_children • at
6
Pros:

Große Zimmer nette personel

Cons:

Sooo Laut genau auf der Hauptstraße

2026-02-12 • via Nuitee
Černeka • extended_group • hr
9
Izuzetno smo zadovoljni osobljem i uslugom. Doručak ima određene nedostatke. Preporučujem.
Pros:

Izuzetno ljubazno osoblje uvijek spremno pomoći, sve pohvale! Čiste i korektne sobe za cijenu, dvije televizije s mogućnosti spajanja na Youtube. Besplatan hotelski Wi-Fi. S jedne strane hotela nalazi se more, a s druge strane gradske ulice sa razno raznim sadržajima od poznatih fast food lanaca, trgovina, restorana, suvenirnica itd... Taxi od aerodroma do hotela smo platili 70€ (cca 35min), a za povratak na aerodrom smo zamolili recepcionera ako nam može srediti taxi; za istu smo cijenu (70€) dobili privatnog vozača koji je bio profesionalno dotjeran i Mercedes E-Klasu. Vozač nam je dao mobitel da si puštamo glazbu, te je bez pitanja pojačao zvuk glazbe. Na trenutak smo se osjećali kao VIP osobe čime smo jako pozitivno iznenađeni.

Cons:

Tri stvari kojima nismo previše zadovoljni, ali ne utječu na naše sveukupno iskustvo:
1. Doručak - Ako želite talijansko iskustvo, to je taj doručak koji ste tražili. Međutim, većina namirnica je slatko i šećer ujutro natašte. Krafne, kroasani, marmelada, kolači čija kvaliteta baš i nije na nivou. Bila su tri pladnja šunke, salame i sira, što je spasilo stvar.
2. Wi-Fi je relativno loš i nestaje na trenutke. Bilo je i privremenih problema s mobilnim podacima, zbog lošeg signala.
3. Treće i malo manje važno - ako provodite puno vremena na balkonu kao što smo mi, stolice su dosta tvrde i bez jastuka.
-
Jedna stvar koja nama nije smetala, ali mogla bi onima koji čitaju ovu recenziju jest blizina glavne prometnice koja prolazi do hotela. Konstantni promet daje dojam da grad ,,živi", ali buka i hitna pomoć koja prolazi svakih 5 minuta može biti dosta iritantna. Zvučna izolacija nije baš najbolja.

2026-02-11 • via Nuitee
A
Alain • couple • fr
10
2026-02-10 • via Nuitee