Hotel Pontemare

Hotels
9 (1200 reviews)
Via Francesco Crispi 91 , Palermo , it

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.46
Most reviews highlight cleanliness but note some issues with noise and thin walls affecting the stay.
Service
9.93
Service is frequently praised for helpfulness and kindness, making a positive impact on the overall experience.
Location
9.47
Multiple reviews mention excellent location, being close to attractions and easy access to public transport.
Room Quality
8.42
Rooms are described as clean and spacious but affected by noise issues.
Amenities
8.95
Amenities are generally acceptable, with some limitations noted by guests regarding breakfast options.
Value for Money
8.91
Value perceived as good, albeit with some concerns about breakfast offerings.
Food and Beverage
8.46
Breakfast quality varies, modest offerings may not meet all guests' expectations.
Overall Experience
9.43
Guests convey a very positive experience overall with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Central Location and City Views
Hotel Pontemare is centrally located in Palermo, just 1.2 km from Fontana Pretoria. Enjoy stunning city views from select rooms with balconies, immersing yourself in the vibrant atmosphere of the city.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms equipped with a desk, kettle, minibar, and flat-screen TV. The hotel offers free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay.

Explore and Enjoy
Take advantage of the hotel's proximity to Palermo Cathedral, Teatro Politeama Palermo, and Piazza Castelnuovo. For adventure seekers, the area is perfect for cycling, and car hire services are available for further exploration.

Book your stay at Hotel Pontemare for a memorable experience in Palermo.

Important information:

A cleaning service, is available upon request for the Superior Apartment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1200 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
W
Waltraud couple de
8
Idealer Ausgangpunkt in die Stadt
2026-05-23 via Nuitee
P
Patrick solo_traveller nl
7
Pros:

Locatie

Cons:

Gigantische drukte bij ontbijt omdat voorbijgangers ook tegen betaling konden ontbijten. Tweepersoonsbed was niet te doen. Als de een draait, vliegt de ander tegen het plafond. Kansloos. Zelfs als je de enige in de bar bent, weigert de conciërge een drankje te serveren, want 'the bar is closed'. Kneuzig.

2026-05-22 via Nuitee
U
Ugljesa extended_group rs
9
The hotel is located close to the city center, and the area feels safe and pleasant.
Pros:

The rooms are new, clean, and very spacious, which made our stay comfortable. The staff is kind and welcoming, and I would especially like to highlight Francesco. We were in contact with him from the moment we booked the hotel, and he was very attentive to our early arrival, helping us get our room ahead of schedule. Every morning he greeted us at breakfast and prepared our coffee, which was very nice.

Cons:

The only downside is that rooms facing the street are a bit noisy.

2026-05-20 via Nuitee
C
carlo extended_group it
6
Pros:

il personale era gentilissimo e disponibile, Hotel in buona posizione per il Molo trapezoidale ed il centro

Cons:

la colazione ci ha deluso. In sicilia a metà maggio è un tripudio di frutta mentre in hotel proponevano poche pere e mele annerite. anche i dolciumi erano cosi cosi

2026-05-19 via Nuitee
R
Roberta couple it
10
Soggiorno molto piacevole
Pros:

Staff gentilissimo e disponibile, colazione ricca e varia con prodotti freschi e anche locali. Posizione molto comoda.

Cons:

La strada su cui si affaccia è molto trafficata ma non ciò non ha compromesso il sonno

2026-05-18 via Nuitee
M
Michel solo_traveller fr
7
2026-05-16 via Nuitee
E
Eva solo_traveller lt
10
2026-05-16 via Nuitee
M
Maria Elena solo_traveller it
8
2026-05-14 via Nuitee
X
Xavier couple fr
8
2026-05-11 via Nuitee
I
Irina couple ro
9
Hotel bun care necesită geamuri care să antifoneze zgomotul străzii
Pros:

Camere spațioase, personal foarte amabil.

Cons:

Din păcate este foarte aproape de strada cu un trafic intens ceea ce face ca să nu te poți odihni noaptea.

2026-05-11 via Nuitee
Y
yuki extended_group de
9
2026-05-11 via Nuitee
C
Clelia solo_traveller fr
8
2026-05-11 via Nuitee
E
Eva solo_traveller es
10
2026-05-10 via Nuitee
P
Paola couple it
10
Siamo stati benissimo, colazione buona ad un prezzo onesto, e’ stato comodo poterla fare in hotel
Pros:

Pulizia, vista, posizione, colazione

2026-05-10 via Nuitee
F
Fabio couple it
7
Breve soggiorno a Palermo
Pros:

Accoglienza

Cons:

Tende poco coprenti con conseguente sveglia al sorgere del sole non richiesta

2026-05-10 via Nuitee
L
Luca solo_traveller it
10
2026-05-10 via Nuitee
L
Luis family_with_children es
6
No repetiré
Pros:

Tamaño habitación

Cons:

Desayuno, regular. El segundo día no había mantequilla, insólito. La ubicación es céntrica pero está en una avenida rápira muy ruidosa. En España no tendría las 4 estrellas con las que se anuncia. El lavamanos no tenía tapón, dando mala impresión

2026-05-07 via Nuitee
A
Aleksandra family_with_children rs
8
2026-05-06 via Nuitee
S
Shoko solo_traveller jp
6
大きなお部屋は快適〜
Pros:

お部屋がとても広くて快適!

Cons:

中心地からは少し距離があります。スーパーが近くにありませんでした(探せませんでした)。
大通りの前なので車の音が聞こえます。
ソファの前に机があるとよかったなぁ。

2026-05-05 via Nuitee
L
Lucia solo_traveller sk
5
Pros:

Izby boli čisté, moderne zariadené, každý deň upratané

Cons:

Slabšie raňajky- jeden druh salámy, prazenica, sladké. Poloha síce kúsok k centru ale pred hotelom frekventovaná cesta- podjazd ktorý bol veľmi hlučný.

2026-05-05 via Nuitee