Arenal Xilopalo

Hotels
8.9 (3362 reviews)
Calle 478 , Fortuna , cr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
7.98
Some reviews mentioned issues with cleanliness, particularly mold in the bathroom.
Service
9.45
Many reviews praised the staff as friendly and attentive.
Location
9.49
The location was frequently highlighted as being excellent and perfect.
Room Quality
8.94
Rooms were noted as spacious, well-appointed, and comfortable.
Amenities
8.97
General amenities received positive remarks, especially the breakfast area.
Value for Money
8.93
Reviews indicated that the pricing was fair for the quality received.
Food and Beverage
8.48
Breakfast was well-received, though some guests desired more variety.
Overall Experience
8.95
Guests consistently reported a delightful experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:18

Property Description

Luxurious Accommodation and Stunning Views

Exquisite Dining and Relaxation
The restaurant offers a variety of breakfast options to start your day right. Enjoy the serene garden, take a refreshing dip in the outdoor pool, or unwind in the shared lounge.

Convenient Amenities and Activities
Stay connected with free WiFi, keep your car safe with private parking, and indulge in modern comforts like air conditioning and a flat-screen TV. For adventure seekers, explore the nearby La Fortuna Waterfall or opt for cycling in the picturesque surroundings.

Experience luxury and comfort at Arenal Xilopalo. Book now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 3362 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.95
Y
Yan solo_traveller ch
8
2026-05-01 via Nuitee
E
Eduard couple cr
10
Pros:

Excelente ubicación, muy amables.

2026-05-01 via Nuitee
M
Miriam solo_traveller pt
10
2026-05-01 via Nuitee
C
Catherine solo_traveller ca
10
2026-05-01 via Nuitee
D
Denys Obregon solo_traveller cr
10
Pros:

Servicio al cliente

2026-05-01 via Nuitee
P
Polona family_with_children si
9
2026-04-30 via Nuitee
X
Xavier family_with_children fr
6
Pros:

Le restaurant du petit déjeuner ouvert durant la nature. Le centre ville à pied

Cons:

Chambre au dessus de la réception sans isolation phonique, petite piscine non chauffée personne ne se baigne. Billard en pente.

2026-04-30 via Nuitee
F
Fanny family_with_children fr
8
Très sympa et super localisation
Pros:

La situation géographique, personnel sympa, piscine agréable (un peu fraiche mais cela fait du bien ;))

Cons:

"surclassement' dans une chambre de 90 m2 (pour 3) sans balcon direct mais c'est un détail puisque nous pouvons profiter des extérieurs côté piscine

2026-04-29 via Nuitee
N
Nayarith extended_group cr
8
2026-04-28 via Nuitee
S
Sharon family_with_children nl
10
Ik hoop hier zeker terug te komen
Pros:

Vriendelijk personeel. Prachtige omgeving. Alle excursies via het verblijf geregeld. Shout out naar Armando voor sloth 🦥 tour

Cons:

Alles was prima. Geen luxe maar dat is niet wat wij zoeken

2026-04-27 via Nuitee
A
Analau extended_group cr
10
Gran lugar ❤️
Pros:

Lindisimo lugar y un personal muy atento, la comida deliciosa y la vista espectacular

Cons:

Todo me gustó

2026-04-27 via Nuitee
J
John couple gb
10
Pros:

Everything and everyone is awesome. The jungle at your bedroom door.

2026-04-27 via Nuitee
E
Elisa couple fr
8
2026-04-26 via Nuitee
S
Sarah solo_traveller be
9
Top!
Pros:

Ruime kamer, mooie setting voor ontbijt, rustige ligging

2026-04-26 via Nuitee
T
Tanguy couple fr
9
Séjour agréable avec une super vue sur le volcan, la nature et les animaux.
Pros:

Nous avons aimé le personnel qui était très agréable, le restaurant propose également une très belle vue pour le petit déjeuner, la chambre était propre et correcte, les parties communes sont très sympa

Cons:

Les chambres sont relativement mal insonorisées les unes avec les autres et les night tour finissant devant les chambres sont un peu bruyant

2026-04-26 via Nuitee
P
Prescila couple br
10
Melhor custo benefício de lá fortuna
Pros:

A vista do vulcão arenal, as instalações do quarto, conforto da cama e frigobar

Cons:

Nada

2026-04-25 via Nuitee
D
David solo_traveller gb
10
Pros:

Close to everything but excellent views of the volcano. Wildlife right outside the door of the room, we saw armadillo, turtle, many different birds and more all in the hotel grounds.

2026-04-25 via Nuitee
G
Guillermo couple es
7
Bien para una noche
Pros:

Vistas desde el restaurante

Cons:

Desayuno lento y ponían antes a personas con niños aunque hubieran llegado MUCHO más tarde, con lo cual te retrasan el día o los tours posteriores. Cuando cerraron por la noche no cambiaron el bidón de agua y por la mañana tampoco.

2026-04-25 via Nuitee
L
Léa couple fr
9
Bel Hôtel à La Fortuna
Pros:

Hotel calme, pas très loin du centre ville et pourtant entouré de nature et d’oiseaux.
Les chambres sont spacieuses et la literie confortable.
On peut accéder à la chambre un peu avant l’heure du Check in si elle est prête.
La piscine est très belle et rafraîchissante.

Cons:

La chambre n’est pas très belle, mais reste fonctionnelle.

2026-04-24 via Nuitee
N
Nico solo_traveller de
8
Pros:

Tolle Lage mit Ausblick von der Terrasse auf den Vulkan. Zudem direkt am Dschungel und mit vielen Parkplätzen auf dem Gelände. Die Hauptstraße von La Fortuna ist in fünf Minuten zu Fuß zu erreichen. Es gibt einen Billardtisch im Lobby Bereich sowie einen kleinen Pool. Für den Preis auf jeden Fall eine Empfehlung.

Cons:

Die Einrichtung der Zimmer ist ziemlich alt. Außerdem ist die Wartezeit beim Frühstück ein wenig negativ aufgefallen, wobei betont werden muss, dass dieses individuell im Restaurant zubereitet wird und an sich gut geschmeckt hat

2026-04-24 via Nuitee