City Hotel Shymkent

Hotels
8.6 (796 reviews)
prospect Respubliki 4 , Shymkent , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfort
Cons:
Room Size
Breakfast Variety
Missing Amenities

Categories

Cleanliness
8.35
Many reviews mention cleanliness positively, but some concerns about missing amenities.
Service
9.35
The staff is reported as very helpful and polite, contributing to a pleasant atmosphere.
Location
9.35
Several reviews positively highlight the excellent location in the city center.
Room Quality
7.35
Some guests found the rooms small and lacking adequate workspace.
Amenities
8.35
Amenities generally sufficient, though some standard items were missing.
Value for Money
8.85
Prices are considered acceptable given the overall quality.
Food and Beverage
7.85
Breakfast variety was criticized, slightly lowering the score.
Overall Experience
9.35
Overall very positive feedback about the stay and the hotel's atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Modern Amenities and Services
City Hotel Shymkent offers a range of modern amenities and services, including a bar, restaurant, shared lounge, and room service. Guests can enjoy free WiFi throughout the property, ensuring they stay connected during their visit.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at City Hotel Shymkent are designed for comfort and convenience. Each room is equipped with a desk, kettle, fridge, minibar, safety deposit box, flat-screen TV, and a private bathroom with a bidet. Bed linen and towels are provided in every room for a cozy stay.

Convenient Location
Located in Shymkent, City Hotel Shymkent is easily accessible and just 10 km away from Shymkent International Airport. Whether you're traveling for business or leisure, this hotel's convenient location makes it a great choice for your stay.

Book your stay at City Hotel Shymkent now for a memorable and comfortable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 796 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 9.35
Ермагамбетов • solo_traveller • kz
10
Pros:

Очень хороший отель, каждый раз снимаю номер. Персонал ответственный особенно Ханшаим. Хочу поблагодарить.

2026-06-27 • via Nuitee
V
Vagif • couple • tr
10
2026-06-25 • via Nuitee
T
Talgat • solo_traveller • kz
10
Pros:

Понравился персонал, и номера.

2026-06-24 • via Nuitee
N
Nadezhda • solo_traveller • ru
8
Pros:

Чистота, хороший кондер

Cons:

На завтрак было пусто , все скушали
Стол не убрали после клиентов, хоть я и попросила, было не комфортно

2026-06-24 • via Nuitee
M
Mukhtar • solo_traveller • kz
10
2026-06-24 • via Nuitee
S
Sergey Shin • solo_traveller • kz
8
2026-06-24 • via Nuitee
K
Konstantin • couple • kz
10
Pros:

Хороший отель за адекватную цену. Вкусный завтрак👍

2026-06-24 • via Nuitee
Меруерт • solo_traveller • kz
10
2026-06-22 • via Nuitee
Z
Zayn Stark • solo_traveller • kz
7
Pros:

персонал и расположение

Cons:

завтрак, кровать, прикроватная тумба, душевая

2026-06-22 • via Nuitee
Меруерт • solo_traveller • kz
10
2026-06-22 • via Nuitee
Z
Zhangabyl • family_with_children • kz
10
2026-06-21 • via Nuitee
K
Kulzhabayev • solo_traveller • kz
8
2026-06-21 • via Nuitee
Наталия • couple • kz
9
Pros:

Чисто. Удобное место расположение

2026-06-21 • via Nuitee
Ермек • extended_group • kz
8
2026-06-21 • via Nuitee
Дузбаев • solo_traveller • kz
10
2026-06-20 • via Nuitee
Жаксылык • solo_traveller • kz
1
Pros:

Расположение

Cons:

Персонал какой то дикий, в номере воняло , санузел особенно до тошноты

2026-06-19 • via Nuitee
Y
Yerzhan • solo_traveller • kz
8
2026-06-19 • via Nuitee
M
Müftüoğlu • solo_traveller • tr
3
City otelin olumsuz ve olumlu yönleri
Pros:

Merkezde oluşu..Resepsiyon çalışanları iyiydi.

Cons:

Odaların temizlenmemesi bizi rahatsız etti. Banyo da sabunun olmadığını söylememize rağmen sabun konmadı.Ayrıca duştan gelen su ayarı çok sert ve bozuktu ikazımıza rağmen yapılmadı..Kahvaltıda yiyecek ve içeceklerin biter bitmez yenilenmesi gerekirken ikaz etmek durumunda kalıyorduk

2026-06-18 • via Nuitee
Y
Yuliya • couple • kz
9
Pros:

Хороший отель , аллея Арбат, магазины , кафе, все рядом
Центр города
Завтраки хорошие
Отличный отель за свою цену
Персонал приветливый и отзывчивый

2026-06-17 • via Nuitee
P
Pavel • solo_traveller • kz
10
Pros:

Я думаю этот отель лучший по соотношению цена-качество!

2026-06-16 • via Nuitee