Hotel Tsarevets

Hotels
•
Independent
8 (43 reviews)
Chitalishtna str, 23, Veliko Tarnovo, 5000 , Veliko Tarnovo , BG
359-62601885

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Facilities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Electric bicycle charging station
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent service
Personalized breakfast

Categories

Cleanliness
7.71
No specific mention of cleanliness, rating reflects average quality for this hotel tier.
Service
8.68
The receptionist was excellent, showing kindness and welcomed me warmly which was above and beyond.
Location
7.72
No specific mention of location, rating reflects average quality for this hotel tier.
Room Quality
7.67
No specific mention of room quality, rating reflects average quality for this hotel tier.
Amenities
8.2
The spa was clean and refreshing, enhancing the overall experience.
Value for Money
7.66
No specific mention of value for money, rating reflects average quality for this hotel tier.
Food and Beverage
8.21
The personalized breakfast service was delightful, making it a memorable experience.
Overall Experience
8.18
The overall stay was enjoyable and I would return without hesitation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:26

Property Description

Luxurious Spa Experience: Indulge in a relaxing massage at our on-site spa to truly pamper yourself during your stay. Recreational Amenities: Enjoy the indoor pool, spa tub, and sauna for a rejuvenating experience. Modern Comforts: Stay connected with complimentary Wi-Fi, unwind with room service, and start your day with a delicious buffet breakfast. Immerse yourself in the heart of Veliko Tarnovo at Hotel Tsarevets, steps away from key attractions. Book now to experience luxury and convenience firsthand at Hotel Tsarevets!

Important information:

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 43 reviews
Cleanliness: 7.71
Service: 8.68
Location: 7.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
D
Dimitar K DRB • solo_traveller • bg
1
Cons:

Нямаше кой да ни настани. В Booking бяха ми написали съобщение, че ще ни изпратят мейл с линк за self check in и указания за настаняване, но такъв така и не получих. Телефонът за контакти звъни на рецепцията, където няма никой. Не отговориха и на двете съобщения в Booking. Наложи се в 23 часа след цял ден път да резервирам друг хотел. Дори не се извиниха днес по никакъв начин.

2026-06-13 • via Nuitee
M
Mircea-Bogdan • couple • ro
9
2026-06-12 • via Nuitee
D
Dimitar • couple • bg
10
Pros:

За 3 месеца имаме 2 престоя в този прекрасен хотел и отново всичко беше на много високо ниво.Мирише прекрасно из целия хотел.Стайте се чистиха всекидневно имаше паркинг и персонала беше отново прекрасен и отзивчив.Ако искате да имате прекрасно място за почивка докато сте в Търново тогава не се чудете :)

2026-06-12 • via Nuitee
A
Alessandro • couple • it
9
2026-06-11 • via Nuitee
A
Ana • couple • ro
9
2026-06-11 • via Nuitee
A
Albena • couple • bg
10
2026-06-11 • via Nuitee
F
FILIPPOS-RAFAIL • solo_traveller • gr
9
Pros:

Very nice Hotel, with everything to be perfect from the start until the check out. Also very kind people. I would visit it again if i would be there!

Cons:

Only one thing, that isn't bad actually, in SPA we would like to see some person to guide us for the Sauna and such these things. There weren't either guides either person!

2026-06-11 • via Nuitee
Nissim Levy Hotel's • solo_traveller • il
8
Pros:

מיקום מצויין חדר מודרני ספא

Cons:

ארוחת בוקר מצומצמת.
מכונת קפה מקולקלת
נוכחות דלה של אנשי המלון.

2026-06-10 • via Nuitee
Цветелин • solo_traveller • bg
8
2026-06-10 • via Nuitee
C
Chen Jung • family_with_children • tw
10
2026-06-10 • via Nuitee
R
roberto • solo_traveller • it
8
Pros:

Staff gentile, parcheggio gratuito e centralità Hotel

2026-06-10 • via Nuitee
T
Teresa • couple • pt
6
Pros:

Location / bed was confortable / room was good

Cons:

Bathroom had a leak that smelled, breakfast was unmemorable, no complimentary water bottle on the room

2026-06-10 • via Nuitee
G
Georgiev • extended_group • bg
10
2026-06-10 • via Nuitee
S
Simion Claudia Ionela • solo_traveller • ro
7
Pros:

Camerele mari,curățenie.

Cons:

La micul dejun mâncare nediversificata,aparatele de suc și cafea erau scoase din priza și spuneau ca nu funcționează,pereții camerelor necesita renovare.

2026-06-10 • via Nuitee
B
benoit • solo_traveller • fr
5
Hôtel bien situé mais très mal tenu
Pros:

Très bien situé

Cons:

Ménage mal fait.Chambres non prêtes à 15 h et surtout manager de l’hôtel très désagréable qui engueule clients et personnel

2026-06-09 • via Nuitee
R
Raluca • couple • ro
8
Hotel is in a nice building but it requires serious renovation and maintainance
Pros:

The location, close to the Tsarevets fortress
Room was cleanf and bed was comfortable

Cons:

Smell coming from the bathroom, outdated rooms
Very poor quality breakfast

2026-06-09 • via Nuitee
C
Cristian A. • couple • ro
5
Wonderful staff, but the room, breakfast, and upkeep were disappointing.
Pros:

The hotel had a great central location, making it easy to reach everything we wanted to see. The staff were the real highlight — extremely polite, friendly, and genuinely helpful throughout our stay. They clearly did their best despite the circumstances.

Cons:

Unfortunately the hotel felt understaffed, and there was a persistent strange smell in both our room and the common areas — the heavy use of air freshener made us suspect an underlying mold issue. The breakfast was very sparse and looked nothing like the photos, and the coffee machine wasn't working, so staff handed out a single cup of vending-machine coffee per person. The AC was also a real problem: even set to 16°C and running non-stop, the room never dropped below 25°C.

2026-06-09 • via Nuitee
K
Katerina • solo_traveller • bg
10
2026-06-08 • via Nuitee
C
Crina • solo_traveller • ro
1
2026-06-08 • via Nuitee
A
Alexandra Maria • couple • ro
7
Daca ar rezolva problema cu mirosul din bai, poate ca ar fi ok.
Pros:

Amplasarea
Personalul foarte amabil
Micul dejun ok dar mediocru.

Cons:

Mirosul din baie era groaznic, insuportabil. Am citit recenzii legate de acest aspect, am crezut ca nu vom fi asa “norocosi” sa nimerim fix camera aceea dar se pare ca este un aspect general valabil-am auzit si alte persoane discutand la micul dejun cum ca in baie miroase groaznic.
Asternutul as putea sa jur ca nu a fost schimbat cand ne-am cazat, era foarte sifonat si avea fire de par.
Am transmis receptiei problema cu mirosul, au venit doamnele de la curatenie. Nu stiu ce au facut in afara ca au deschis larg geamurile.
Nu as mai reveni.

2026-06-08 • via Nuitee