NH Collection Murano Villa

Hotels
NH Collection
9.2 (2506 reviews)
Fondamenta Andrea Navagero 29 , Murano , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Outstanding customer service
Beautiful location and decor
High-quality amenities
Cons:
Soft bed and pillows
Breakfast could use improvement
Value for money concerns

Categories

Cleanliness
9.33
The hotel was recently renovated and maintained to a high standard, contributing to a clean and pleasant environment.
Service
9.8
The staff was consistently described as friendly, knowledgeable, and professional, enhancing the overall experience.
Location
9.34
The hotel is situated in a beautiful and convenient area of Murano, making it an ideal location for visiting nearby attractions.
Room Quality
8.79
Rooms were noted to be modern and comfortable, although some guests found beds to be too soft.
Amenities
9.52
The hotel offered excellent amenities including a fitness center and quality massage services, although some limitations on spa access were noted.
Value for Money
8.28
Some concerns regarding pricing in relation to breakfast options and other services were raised, hence a slightly lower score.
Food and Beverage
8.83
While breakfast was well presented, some guests felt certain items were missing and the breakfast selection could be improved.
Overall Experience
9.7
Overall, guests expressed a high level of satisfaction with their stay, enjoying the ambiance and customer service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:47

Property Description

Luxurious Amenities and Services
NH Collection Murano Villa offers a range of upscale amenities including a restaurant, bar, and wellness centre. Guests can also benefit from a 24-hour front desk, airport transfers, and free WiFi, ensuring a comfortable stay.

Convenient Location
Located in the renowned glassmaking island of Murano, the hotel is just 180 metres from the Murano Museo del Vetro. Additionally, guests can easily access St. Mark's Square with the daily shuttle service available at the reception.

Modern Comfort and Convenience
All rooms at NH Collection Murano Villa are air-conditioned and feature modern amenities such as a flat-screen TV, kettle, and a private bathroom with a shower. The hotel also offers a delicious buffet breakfast for guests to start their day right.

Book your stay at NH Collection Murano Villa for a luxurious and convenient experience in Murano.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.


Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet per night will be applied.
Guide dogs free of charge.

Please note that a maximum of 2 pets is allowed per room

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 2506 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 9.52
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.7
A
amy solo_traveller ca
10
2026-02-14 via Nuitee
M
Modelski couple fr
10
Pros:

👍

2026-02-10 via Nuitee
A
Andrea solo_traveller it
9
2026-02-10 via Nuitee
D
dirk solo_traveller be
7
2026-01-31 via Nuitee
C
Christian couple fr
8
Hôtel très adapté à un séjour un peu long à Venise
Pros:

L’esprit du lieu, l’emplacement, l’architecture extérieur, les terrasses

Cons:

Les horaires du spa qui se termine à 18h, c’est tout

2026-01-31 via Nuitee
J
Josef solo_traveller de
9
2026-01-31 via Nuitee
D
Diego solo_traveller it
9
2026-01-30 via Nuitee
G
G couple fr
8
Pros:

La propreté et l’a décoration

2026-01-27 via Nuitee
S
Stela couple bg
10
I recommend you it!
Pros:

The atmosphere in the whole hotel, the stile and the restaurant are fantastic! The breakfast fantastic! The view from the hotel fantastic! The bathroom very nice!

2026-01-26 via Nuitee
K
Karen couple fr
8
Hôtel propre et calme
Pros:

La propreté et les kits dans la salle de bain

Cons:

L’odeur très entêtante partout dans l’hôtel…
Il n’est pas forcément simple de rejoindre l’hôtel, il faut bien faire attention au Vaporetto, tous ne desservent pas à la station la plus proche. Et cette station n’est pas forcément desservie régulièrement en hiver. Il faut alors faire 25 minutes à pied avec les bagages, quand il pleut c’est moyennement drôle…

2026-01-26 via Nuitee
F
Finbar solo_traveller gb
9
2026-01-24 via Nuitee
Z
Zakaria couple ie
7
2026-01-20 via Nuitee
F
Fausto couple it
9
2026-01-19 via Nuitee
I
Ilona solo_traveller ch
9
2026-01-19 via Nuitee
N
Nathalie couple fr
9
Je recommande vivement
Cons:

Climatisation insuffisante lors de températures caniculaires

2026-01-19 via Nuitee
F
Filip couple pl
9
2026-01-19 via Nuitee
W
Will couple gb
10
Pros:

Me and my partner had the best holiday and this is easily the nicest hotel we have ever stayed at.
Amazing staff, great setting and the roof top bar has the best view across the lagoon. Can't recommend enough.

2026-01-19 via Nuitee
I
Isabelle solo_traveller ca
1
Décevant pour le prix pour la chambre minuscule et bruyante. Mauvais service.
Pros:

La propreté et le design

Cons:

J'ai demandé une arrivée hâtive 48h avant mon arrivée.
A l'arrivée : aucune note au dossier sur cela.
On me dit qu'il n'y a pas de chambre.
Finalement on m'en donne une. Minuscule, catégorie en dessous de ma réservation et on me charge en plus 40 euros pour l'arrivée plus tôt.
La chambre était au dessus de l'endroit des party. Bruyante tôt le matin et jusqu'a minuit.
J'avais besoin de repassage pour des vêtements délicats. J'avais demandé 48h à l'avance un fer à vapeur. Après avoir insisté j'ai reçu un fer au dessous tàché de noir avec une planche au recouvrement sale que je n'ai pas osé utilisé.
A mon arrivée la personne à l'acceuil a été condescendante. Je ne me suis pas sentie acceuillie correctement. Les employée de soir/nuit, très gentil et serviables.

2026-01-19 via Nuitee
W
Wayne couple za
4
Beautiful place but let down by service, amenities and lack of guest relations .
Pros:

I loved the hotel, decor and the look

Cons:

The service was not the best, we could not eat in the restaurant stayed 2 nights and was asked to book for dinner even though we were guests, which made no sense. When we did book we were advised they only had service from 9h30pm and could eat at one of the other restaurants in the area. Room service menu very limited and took forever. For the price you pay you would expect full WiFi but it only allows messages no streaming or other usage. Airport transfer cost was ridiculous at €160 vs the €11 we paid for the ATV Taxi.

2026-01-19 via Nuitee
Y
Yauhen extended_group us
10
Pros:

Exceptionally welcoming staff, great restaurant, quiet location. Highly recommended!

2026-01-19 via Nuitee