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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Al Liwan Suites Rawdat Al Khail offers a range of luxurious amenities including free WiFi, on-site parking, and a stunning rooftop pool.
Spacious and Well-Equipped Rooms
The rooms at this sustainable property are spacious and well-equipped with modern facilities such as air conditioning, flat-screen TVs, kitchenettes, and private bathrooms with premium amenities.
Delicious Dining Options
Guests can enjoy a delicious continental or vegetarian breakfast with warm dishes, pastries, and pancakes. The on-site lounge is perfect for relaxation, and packed lunches are also available for convenience.
Experience comfort and luxury at Al Liwan Suites Rawdat Al Khail - Book your stay now!
Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.
Dear Valued Guest: Qatar Residents are required to present a valid proof of marriage for couples or mixed genders upon check in.
Visitors are not permitted inside the rooms and are allowed only in designated public areas.
Please note: Al Liwan Suites does not permit the following items inside the rooms: Shisha, bokhour, candles, speakers, alcohol, or any external room setup.
Room furniture must not be moved or removed from the units.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People no matter the age stay for QAR 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Living room spacous
Cooker was not working and they housekeeping replace it
Check in experience was very bad , with lady called Ms Fatima , she was not professional and even my daughter heared her talking about us and when I confront her she deined , during my stay inadked her to provide extra chair and instead of providing it she was arguing with us
I got allergy from the fabric of the sofa and I asked the housekeeping to cover it with sheets
مكان ممتاز بس في مشكلة بسيطة في التكييف
I have stayed at Liwan Residence several times and always had a positive experience, which is why I decided to try this property. Unfortunately, it turned out to be a big mistake.
I checked out only two hours late and was charged SAR 100, despite never being informed at check-in that a late check-out fee would apply. I was asleep when the hotel called, and my brother answered. He was simply informed of the charge and agreed because he was not given any alternatives and did not know what else to say.
The receptionist was very polite and did her best to help, but there seemed to be no management available. I requested to speak with the manager, Mr. Tawfiq, and after almost an hour he finally answered. Not only did he refuse to waive the charge, but he also told me that if I did not pay the fee, I would not be allowed to stay at any Liwan property in the future. He even stated that he was the owner of all the properties.
What disappointed me most was the attitude and manner in which I was spoken to. This is not the level of hospitality or customer service one expects, especially as I have stayed for weeks at Liwan properties in the past. It is unfortunate to lose a loyal customer over such a small amount and because of the way the situation was handled.
The receptionist deserves credit for trying to assist, but the lack of management presence and the poor treatment I received made this a very disappointing stay. I will not be returning to this property again.
نظيف قريب من الخدمات سعر جيد
نظيف جدا وهادي مريح
قريب من الخدمات والسعر مناسب جدا
كل شي جميل والغرف نظيفه وتعامل الموظفين لبق
النظافه
البعد عن اماكن الترفيه
Location, friendly staff, comfortable stay, anything needed was immediately provided
The toilet seating ( infrastructure)
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