Havana Club Resort

Hotels
8.8 (69 reviews)
No 07, Alles Garden Uppuveli , Trincomalee , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Clean facilities
Cons:
Noisy neighbors
Minor cleanliness issues

Categories

Cleanliness
8.63
The property was clean and tidy, though minor issues were noted.
Service
9.1
Staff were friendly and helpful, providing exceptional service.
Location
9.14
Great location near restaurants and the beach.
Room Quality
8.59
Rooms were clean and comfortable, meeting expectations.
Amenities
8.62
Amenities were pleasant, with a nice pool and good facilities.
Value for Money
8.58
Standard quality for this hotel tier.
Food and Beverage
8.63
Food was often highlighted as great by multiple guests.
Overall Experience
9.1
Overall a good place to stay, with guests recommending it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:15

Property Description

Luxurious Accommodation
Enjoy a comfortable stay in our rooms with modern amenities and stunning views overlooking the garden.

Delicious Dining Options
Indulge in a variety of culinary delights at our on-site restaurant, offering a range of international cuisines to suit every palate.

Convenient Location
Explore nearby attractions such as Uppuveli beach, Kanniya Hot Springs, and Trincomalee Railway Station within easy reach from our resort.

To make your reservation at Havana Club Resort and experience a perfect blend of relaxation and luxury, book now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 4 years old stay for free when using an existing bed.
    Children 5 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 69 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
R
Roberto solo_traveller it
10
Pros:

Pulizia e semplicità della struttura. Less is more. Disponibilità e gentilezza del personale.

2026-07-14 via Nuitee
L
Liubov extended_group ru
9
2026-07-13 via Nuitee
A
Alessio couple it
1
Esperienza deludente, promesse mai mantenute
Pros:

Posizione

Cons:

Purtroppo il nostro soggiorno è stato molto al di sotto delle aspettative. Molti dei servizi pubblicizzati non erano disponibili: per diversi giorni siamo rimasti senza TV e frigorifero, mentre la macchina per tè e caffè è arrivata solo il terzo giorno e senza tè né caffè.

La camera non è mai stata pulita durante tutto il soggiorno e shampoo e prodotti da bagno non sono mai stati riforniti. Anche la colazione è stata estremamente scarsa e il cibo, in generale, di qualità deludente.

L’aspetto più frustrante è stato il comportamento del proprietario, che ogni giorno prometteva di risolvere i problemi “nel pomeriggio” o “il giorno dopo”, ma le promesse non sono mai state mantenute.

Una struttura che ha un buon potenziale, ma che al momento offre un servizio ben lontano da quello che ci si aspetta e da quanto viene pubblicizzato. Purtroppo non possiamo consigliarla.

2026-07-11 via Nuitee
A
Alessio couple it
1
Esperienza deludente, promesse mai mantenute
Pros:

Posizione

Cons:

Titolo:
Esperienza deludente, promesse mai mantenute

Recensione:
⭐☆☆☆☆

Purtroppo il nostro soggiorno è stato molto al di sotto delle aspettative. Molti dei servizi pubblicizzati non erano disponibili: per diversi giorni siamo rimasti senza TV e frigorifero, mentre la macchina per tè e caffè è arrivata solo il terzo giorno e senza tè né caffè.

La camera non è mai stata pulita durante tutto il soggiorno e shampoo e prodotti da bagno non sono mai stati riforniti. Anche la colazione è stata estremamente scarsa e il cibo, in generale, di qualità deludente.

L’aspetto più frustrante è stato il comportamento del proprietario, che ogni giorno prometteva di risolvere i problemi “nel pomeriggio” o “il giorno dopo”, ma le promesse non sono mai state mantenute.

Una struttura che ha un buon potenziale, ma che al momento offre un servizio ben lontano da quello che ci si aspetta e da quanto viene pubblicizzato. Purtroppo non possiamo consigliarla.

2026-07-11 via Nuitee
S
Salvador Martínez solo_traveller es
8
Pros:

A 5 min de la playa. Personal muy amable. Cerca de restaurantes.

Cons:

Piscina sucia.

2026-07-10 via Nuitee
R
Rubén solo_traveller es
8
2026-07-09 via Nuitee
P
Pedro solo_traveller es
4
Pros:

Si ubicación

Cons:

Las instalaciones están absolutamente obsoletas y solo hay una persona para atender la instalación, oficina, limpieza, cocina, ...

2026-06-18 via Nuitee
V
víctor solo_traveller es
9
Una buena opción.
Pros:

- El personal super amable. Tuve que hacer la reserva de última hora tras haber tenido problemas en otro alojamiento y tanto el chico de la recepción, como el dueño al día siguiente, se preocuparon porque estuviese agusto en todo momento, me ayudaron con la ducha (no supe hacerla funcionar) y con el transporte a mi siguiente destino.
- El tamaño de la habitación estaba bien, también el de la ducha. El aire acondicionado funcionaba bien.
- Cuenta con piscina limpia, que es de agradecer.
- Se puede pagar con tarjeta de crédito.
- Cerca de la playa, a unos 10 minutos andando.

Cons:

- Por poner alguna pega, la limpieza en la habitación se podría haber mejorado un poco, al igual que la de la ropa de cama.
- La ubicación no es la correcto, tampoco en el maps de iPhone. Mejor preguntar a la gente local y te guían, porque se encuentra en la calle principal de Trincomalee.
- Es verdad que la relación calidad-precio, para los precios de Sri Lanka, me pareció un poco cara. Aunque se llame "Resort", no cuenta con las facilidades que tendría uno en un país como España.

2026-06-08 via Nuitee
J
Jack solo_traveller gb
10
Pros:

Very friendly staff, very good English. Amazing place to stay

2026-05-31 via Nuitee
C
Cherie extended_group gb
7
Pros:

The hotel had a good location easy access to the beach and walking distance to lots of restaurants. Staff were pleasant when we saw them

Cons:

The hotel felt pretty run down. There wasn’t really anywhere to spend time outside of your room. There was a nice pool but zero chairs, sunlounger or shade which made it pretty unusable. The restaurant didn’t seem open and it just didn’t feel like a resort.

2026-05-07 via Nuitee
S
Suzanne solo_traveller gb
9
Pros:

Staff were lovely.😃

2026-05-04 via Nuitee
A
Anniedillma couple fr
10
Pros:

A 5 mn de la plage Uppuveli
Petit-déjeuner copieux et les repas du restaurant bons.
Piscine
Personnel très dévoué , surtout Merika qui nous a organisé 2 belles sorties. Voir la pêche traditionnelle sur la plage et découvrir Poya day à Trincomalee. Elle nous a prêté des saris pour vivre ce beau moment et a donné de son temps pour tout nous montrer et expliquer.
Merci à elle !

2026-04-04 via Nuitee
P
Pascal couple fr
9
Pros:

L’accueil, la gentillesse du personnel..
L'emplacement est idéal entouré de restaurants et à 200 m de la magnifique plage.
La location de scooter

Cons:

Les moustiques ( mois de mars).

2026-03-10 via Nuitee
H
Hannah solo_traveller cz
10
Nice time with friendliest host
Pros:

The property was clean and tidy. The staff was very kind and helpful! Even helped us cleaning our Tuktuk, very friendly staff group. Room was good, hot water and bed was also nice. Pool was very refreshing. Close to many restaurants and easy to find. Beach is just in a walking distance. Would recommend!

2026-01-20 via Nuitee
D
Dijovik solo_traveller it
10
An enjoyable and convenient stay
Pros:

The room is as it looks in the picture and was very clean. Big spacious room with TV & coffee maker. The pool is lovely and just like the picture too. Location is good, not far from the beach and restaurants. You can rent a scooter there at the property as well, of course we hired one. I ordered breakfast and it was just wooow.

2026-01-20 via Nuitee
M
Megan solo_traveller de
10
Great location & staff
Pros:

We have booked only for one night but extended to four as we needed relax. Our room was of a reasonable standard, clean & tidy. Pressure from the shower is excellent. The electric shower worked well with hot water. The air conditioner worked well. They have tea and coffee making facilities in the room. However the main reason for our extended stay was a nice swimming pool which was brilliant. Most people staying went out for most of the day leaving the pool to us. The water was warm too. Overall a good place to stay lots of restaurants nearby and the beach is just a stones throw away. Definitely we recommend and wish to come back again.

Cons:

A little bit of noise from the nearest restaurant in the night. This is not a problem by hotel.

2026-01-20 via Nuitee
N
Nikole couple it
10
RECOMMENDABLE
Pros:

A heavy breakfast I would say. In face we take some pan cakes for the lunch as well. No wait at all for the breakfast, everything was fresh and nice. Rooms are well maintained, water pressure in the bathroom is perfect.

Cons:

little noisy during the night from the nearest restaurant.

2026-01-19 via Nuitee
L
Lena couple de
10
Good !
Pros:

Everything was fine and great staff to be highlighted. Try the breakfast :)

The beach is just few minutes walk from the hotel, it is safe and nice. There are plenty of restaurants in the out side of the property as well.

2026-01-19 via Nuitee
R
Robert couple lk
10
We come back again :)
Pros:

It was just a short stay of us and the staffs I must mention that they were outstanding. So friendly. The Air-con is perfect, you don't want to use after 11 in the night because the room quickly get cold. Wifi is excellent.

Cons:

Nothing but if they have sun beds in the pool side is good.

2026-01-19 via Nuitee
R
Ram Aram couple gb
10
Trinco
Pros:

Chef was excellent, the stay was pleasant

Cons:

Noisy neighbours

2025-11-26 via Nuitee