The York Hotel

Hotels
7.9 (1767 reviews)
1-3 St. Margarets Terrace , Weston-super-Mare , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room quality issues
Cold conditions
Inadequate amenities

Categories

Cleanliness
7.15
Rooms described as clean but some reports of cold and grubby conditions.
Service
8.65
Staff are mentioned frequently as friendly, accommodating, and helpful.
Location
9.15
Many reviews highlight great location, walking distance to attractions.
Room Quality
7.15
Mixed reviews: some rooms are comfortable, others are cold and outdated.
Amenities
7.65
Limited amenities mentioned; a request for room coffee machine noted.
Value for Money
7.65
Some value for breakfast, but certain complaints about quality of food.
Food and Beverage
7.65
Good food reported, but some experiences with cold breakfast noted.
Overall Experience
8.15
Overall positive sentiments but some areas for improvement widely recognized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:10

Property Description

Stunning Sea Views and Chic Wine Bar
Experience breathtaking sea views and unwind in the chic wine bar at The York Hotel, conveniently situated across from Weston Pier.

Panoramic Views and Home-Cooked Dining
Indulge in panoramic views of the bay from many rooms, along with the comfort of tea and coffee facilities. Enjoy traditional home-cooked meals at the stylish on-site restaurant with ever-changing menus.

Convenient Location and Nearby Attractions
Benefit from free Wi-Fi, proximity to Weston-super-Mare’s sandy beach, and easy access to shops, restaurants, and the Odeon cinema within a short walk. The hotel's location, just a 10-minute walk from the rail station, makes exploring the area a breeze.

Book your stay at The York Hotel now for a memorable seaside getaway!

Important information:

Please note that extra beds are not available. Only cots can be accommodated as extra into the rooms.

Please note that the restaurant is closed between Monday and Wednesday included until March 2020.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    People 5 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1767 reviews
Cleanliness: 7.15
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.15
M
Maria couple gb
9
Very nice
Pros:

The location and the staff were great

Cons:

All was ok

2026-04-10 via Nuitee
C
Colin couple gb
7
⁰Overall pleasant.
Pros:

Location.

Cons:

Shower cubicle was old and didn't close, Shower sliding rail faulty, Shower Tray base was unstable.

2026-04-09 via Nuitee
R
Robert solo_traveller gb
10
Pros:

Absolutely fantastic 10 out of 10 definitely coming back ...xxx

2026-04-07 via Nuitee
A
Alan couple gb
9
Our stay at york hotel.
Pros:

Excellent location,lovely restaurant,sunday roast to die for,,only my wife cooks sunday roast better,,staff very welcoming.will be back .

Cons:

Only slight moan would e about bedroom furniture,,mismatched and showing age,but ok to use,otherwise lovely.

2026-04-07 via Nuitee
D
david couple gb
5
Pros:

Ground floor room

Cons:

Fire alarm at 3 in morning. No all clear 25 mins later. Very poor

2026-04-06 via Nuitee
B
Bethany couple gb
4
Staff are highlight of this hotel.
Pros:

Staff are amazing. So friendly and helpful. They are the best hotel staff I have ever come across.

Cons:

Bed bugs found in the bed. Beds are uncomfortable. Windows are old and rattle in the wind and you can hear all the noise outside

2026-04-06 via Nuitee
O
Olena couple gb
7
2026-04-04 via Nuitee
K
kelly couple gb
8
Pros:

The staff are always friendly and we stay here every time we come to weston

2026-03-30 via Nuitee
M
Martin couple gb
9
2026-03-29 via Nuitee
P
Paul solo_traveller us
8
Cute place and a fun quirky staff. Very helpful and friendly.
Pros:

Confortable room and a large restaraunt. Helpful staff, great location. Tasty food.

Cons:

Breakfast was too late for me.

2026-03-26 via Nuitee
S
Symons couple gb
7
Enjoyed stay
Pros:

Good location near shops . Breakfast was ok 👍 no carp

Cons:

No car park . Breakfast should have been in the price

2026-03-26 via Nuitee
C
Chris Alwill solo_traveller gb
8
Pros:

Room was nice, staff was friendly and helpful. Food was excellent

Cons:

Shower was to small in room 109

2026-03-24 via Nuitee
K
Karen couple gb
10
Our second visit and will definitely return
Pros:

Great staff and lovely food :)

2026-03-23 via Nuitee
L
Lynda couple gb
8
Pros:

The room was clean and comfortable. Location was excellent

Cons:

Very basic and a bit dated. Blinds wouldn't shut.

2026-03-23 via Nuitee
P
Paul couple gb
1
Rubbish
Pros:

Nothing

Cons:

Small bathroom heating was in bed uncomfortable breakfast problems didn’t do swaps on first day and took mushrooms from someone plate and give it to us manager was brill she sorted it out second night at that point I was upset our breakfast first night

2026-03-23 via Nuitee
D
Daniel couple gb
4
A little dissapointing
Pros:

Location was good.

Cons:

When arriving and getting to our room it was really hot the windows don’t open well, the fan provided didn’t work. There was water still left in the kettle and the toilet door didn’t close at all! The unit under the tv was slightly broken too! The window view wasn’t the best but that couldn’t be helped.

2026-03-23 via Nuitee
D
Daisy couple gb
1
Bathroom stunk of public toilets. Staff were extremely rude.
Pros:

Good location.

Cons:

The property itself was fine, Good location however Not the cleanest of hotels the bathroom smelt like a public toilet, had to leave the window open all night and didn’t help with the smell at all. The windows didn’t have handles on them so once open was hard to close. Bit outdated but was fine for an overnight stay. The staff were nice at first when we arrived however on the second day of being there they were extremely rude. Got shouted at by a member of staff there for using their toilets. They shouted as I was leaving “yes you can use our toilets” really aggressively and sarcastically. Was not a nice encounter after the stay we had we felt left fairly satisfied but that member of staff completely ruined our experience.

2026-03-23 via Nuitee
K
Kyle couple gb
1
Very disappointed. Took my wife away for a quiet night for her birthday. And didn’t sleep a wink all night.
Pros:

It was clean

Cons:

Got upgraded on arrival. And was the nosiest room I have ever stayed in

2026-03-22 via Nuitee
L
Leach couple gb
8
2026-03-22 via Nuitee
M
Michael couple gb
10
2026-03-17 via Nuitee