Charisma Residence Syariah

Hotels
•
ZUZU HS
Jl. Kendang Sari Blok N-15A, Surabaya, Jawa Timur, 60292 , Surabaya , ID
62-818320433

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Facilities

Free WiFi
Designated smoking area
Wheelchair accessible
Front desk (limited hours)
Free self parking

Review Highlights

Cons:
Dirty
Closed upon arrival
Poor communication
Disgusting room

Categories

Cleanliness
1
Guests experienced severe issues with cleanliness, using strong negative descriptions.
Service
1
Service was notably poor, with guests unable to communicate with staff and mentioning that the hotel was closed upon arrival.
Location
3
The review does not provide enough information about the location to give an informed rating.
Room Quality
1
The guest described the room as 'disgusting', indicating very low room quality.
Amenities
3
There is no mention of amenities in the review, so the rating cannot be accurately determined.
Value for Money
1
Given the very negative experience, the guest likely perceived poor value for money.
Food and Beverage
3
The review provides no information about food and beverage, so the rating cannot be accurately determined.
Overall Experience
1
The overall experience was negative, with the headline simply stating 'Bad'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 16:09

Property Description

Convenient Location
With a stay at Charisma Residence in Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza and Royal Plaza Surabaya.

Complimentary Amenities
Enjoy complimentary wireless internet access in one of the 21 guestrooms. Free self parking is also available onsite.

Nearby Attractions
The hotel's location near Universitas Islam Negeri Sunan Ampel Surabaya allows for easy access to various attractions like Surabaya Zoo and House of Sampoerna.

Book your stay at Charisma Residence for a convenient and comfortable experience in Surabaya!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Social distancing measures are in place

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Location