Holiday Inn Express Changsha Wuyi Plaza by IHG

Hotels
Holiday Inn Express
7.8 (5 reviews)
Fuxing Financial Center Building T6, 303, Furong Middle Road, Kaifu District, Changsha, Hunan, 410005 , Changsha , CN

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Great location
Wonderful stay

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-12 22:52

Property Description

Welcome to Holiday Inn Express Changsha Wuyi Plaza by IHG, where comfort meets convenience in the heart of Changsha.

Exceptional Dining Experience
Savor delightful meals at our on-site restaurant, and kickstart your day with a complimentary buffet breakfast served weekdays from 6:30 AM to 10:00 AM, and weekends until 10:30 AM.

State-of-the-Art Fitness Facilities
Stay active during your stay with our 24-hour fitness center, ensuring you can maintain your routine at any hour. Plus, enjoy complimentary wireless internet access throughout the hotel.

Comfortable & Modern Accommodation
Rest easy in our modern air-conditioned rooms featuring LCD televisions and private bathrooms with rainfall showerheads. Experience the convenience of desks, electric kettles, and more for a home away from home.

Don't miss the chance to experience unparalleled hospitality; book your stay today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • General

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See all policies

Location

Guest Reviews

7.8
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Chin Kwang
10
Great location and service
Pros:

Wonderful stay

2025-06-03 via Nuitee
J
jenny family
4
Pros:

I booked an un-refundable room as I thought my trip all confirmed, however I accidentally clicked the wrong date and I realized that after two hours. I immediately contacted Expedia and the hotel, explained the mistake and hope they can refund me and I’ll correct the date and rebook the right date. Expedia was nice and tried to contact the hotel many times but found there always nobody answers to their phones. The hotel finally responded to me in email saying yes I can cancel therefore I rebooked again at this same hotel. However I never receive any emails again about the refund status, so I ask the hotel again, the hotel staff first say they never received the request from Expedia, then they changed stories saying they don’t know how to do the refund from their end and the Canada side has to do the refund. When I provided them with the email screenshot that the hotel staff said yes go ahead to do the cancellation they asked me to provide this person’s last name and first name. I said this is from the hotel general email address and response, there is nobody’s name on it. Then they said they will ask the manager and later on they told me the manager denied the refund. Very unreasonable hotel and manager and I would not book this hotel forever again and I would not recommend this hotel to anyone. Very disappointed! They said yes at the beginning then later on says no. I would not trust this place anymore, there are plenty of hotels nearby I would not come back to this one

2024-04-26 via Nuitee
J
Julia family
8
Pros:

Breakfast can be better

2024-04-09 via Nuitee
C
Choon Hiang family
8
Pros:

Very nice and good service. Staffs are polite and helpful.

Hotel enforcement of smoking in room ca. Improve as we can smell cigarette smoke coming into our room. Staff chang room for us but good to have not to do this in the first place.

2023-12-04 via Nuitee
J
Joseph Chris partner
10
Pros:

清潔的服務員之態度超級好
前枱的服務員之態度很好

遇上有帎頭有些舊有的汗臭味
清潔的服務員很快跟進和更換

自助早餐的食物質素有待提升
這個早餐的餐廳位置之空調也要加強

房間的冷氣長時間在20至21度
調過23至25度也無法改變溫度
這有待改進

但整體是非常良好
下次若我再到長沙旅遊
這酒店仍是首選

2023-07-31 via Nuitee