Zwekapin Valley Resort & Spa

Hotels
•
Independent
6 (1 reviews)
No. 4/1 & 1/54, Taw Pone Village, Hpa An - Paing Yang Road, Hpa-An, Kayin , Hpa-An , MM
95-96-98737678

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Conference space
Breakfast available (surcharge)
Meeting rooms
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Property Description

Luxurious Amenities and Services
Indulge yourself with onsite massages and unwind by the outdoor pool. Enjoy the convenience of complimentary Wi-Fi and personalized tour assistance available at your fingertips.

Dining and Drinking Delights
Savor delectable meals at the hotel's restaurant or grab a coffee at the cafe. Treat yourself to refreshing beverages at the bar/lounge and relish in room service for added comfort.

Event Spaces and Business Facilities
With a spacious conference area and meeting rooms, the hotel is ideal for hosting events. Benefit from practical amenities such as a business center, dry cleaning services, and a 24-hour front desk for a seamless stay.

Book now at Zwekapin Valley Resort & Spa for a luxurious mountain retreat near Hpa-An!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • Accessibility

    No elevators

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Location

Guest Reviews

6
Based on 1 reviews
J
JOSEPH
6
Good resort but bad experience
Pros:

1. [Unprofessional Reception Staff]
Upon arriving at the hotel, we were told by reception that they could only find 1 of 2 bookings we made when we clearly showed proof of booking for 2 rooms at 2 nights each. After a prolonged period of time, arguments and rude attitude from reception, they confirmed it was their error and they had the available rooms for us. It’s very unfortunate such a nice hotel had such a rude reception as the front face of customer service. It was not pleasant to have them make us feel like we were cheating them of rooms.


2. [Poor maintenance]
We booked the Zwekapin Deluxe Room and upon entering the room, we could see the water flooding out of the bathroom into the room floor. We called housekeeping to let them know something is wrong with their pipes only to receive the answer that they knew about the situation but could only give us that room and didn’t even bother coming to the room to explain or check. We were one of the first guests to arrive to the hotel for check-in so it’s completely unacceptable to be treated with this kind of bad service and attitude.

2020-03-16 • via Nuitee