Hotel Khuls Shigakogen

Hotels
9.5 (15 reviews)
Shigakogen ichinose , Yamanouchi , jp

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Public Bath
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Amazing hospitality
Kind staff

Categories

Cleanliness
9.45
Standard quality for this hotel tier.
Service
9.99
The staff was absolutely amazing, they were very kind and the perfect hosts.
Location
8.96
Standard quality for this hotel tier.
Room Quality
9.41
Standard quality for this hotel tier.
Amenities
9.44
Standard quality for this hotel tier.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.45
Standard quality for this hotel tier.
Overall Experience
9.92
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:08

Property Description

Scenic Location and Convenient Access
Hotel Khuls Shigakogen is perfectly situated in the picturesque Shiga Highlands district, offering easy access to popular attractions like Jigokudani Monkey Park and Ryuoo Ski Park.

Comfortable Accommodation with Thoughtful Amenities
Enjoy a comfortable stay in our rooms equipped with shared bathrooms featuring relaxing baths, ensuring a peaceful and rejuvenating experience for all guests.

Delicious Asian Breakfast and Nearby Activities
Start your day right with a delicious Asian breakfast at the hotel. Guests can also partake in exciting outdoor activities like skiing in the beautiful surroundings of Yamanouchi.

Book now at Hotel Khuls Shigakogen for a memorable stay amidst nature's beauty and tranquil surroundings.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 09:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.5
Based on 15 reviews
Cleanliness: 9.45
Service: 9.99
Location: 8.96
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 9.45
Overall Experience: 9.92
I
Ian couple nz
3
Amazing location, lovely onsen, but the terrible food would prevent me ever going here again.
Pros:

- Location was fantastic
- Onsen was excellent
- Room in general was nice (Japanese style - no chairs and bed is on the floor), and they very kindly added a tiny desk and one chair for me to work on my laptop.

Cons:

- Pretty much zero English from the staff (especially the reception), so we had to rely on translator apps (which at least makes communication possible)
- Ski hire selection was very minimal for standard skis (though to be fair was also relatively cheap) so for my partner who uses skis 140-145cm in length, there was only one slightly broken set of skis in her size available (and we were there in mid-March and it was VERY quiet). I paid to get executive skis which were good but also very expensive.
- Had problems with the sink tap in our room (only one temperature and no on/off control but instead just had a motion-sensor which didn't work very well, so it involved a lot of waving of hands to get tiny bursts of water)
- Sadly the worst thing was the food (and why I have given such a low score). Sadly the breakfasts and dinners here were terrible. The food types they had out were simple but OK (we expected simple because of the price point), however... the atmosphere of the room we were in was like a dungeon (what a pity they didn't use the bar area as the dining room, it was massive and was always empty of customers, and it would have had a much nicer outlook), and the food was consistently cold. We would go down to breakfast 10 mins before the official start-time (when they actually opened) and all of the hot food was already cold. I couldn't work out how they could have such cold food at that point. They did have tiny flames under some hot-food items/trays, but they weren't doing any good at keeping the food hot. It must have all been sitting there for 20-30 mins before we came in to get as cold as it was.

2026-03-30 via Nuitee
C
Cassie couple au
10
2026-03-27 via Nuitee
W
WuNingNing solo_traveller th
8
Pros:

You can got out of 1st floor and 2nd floor for ski !

2026-03-24 via Nuitee
E
Emeline couple jp
10
2026-03-16 via Nuitee
K
Kai Tung Simon couple hk
7
It’s okay..friendly front desk and the price reflect the quality
Pros:

Location is good…really ski-in and ski out

Have a medium size onsen facility

Cons:

The hotel is okay…but if the owner can invest money to renovate it.. it will be more attractive

Bonus - there is a ski school at the hotel and gear rental shop… ski coaches have Japanese and European…prior booking is needed

Given the current room rate…it reflects the fact

Outdoor onsen & indoor sauna both close at 5pm to save energy cost. Indoor onsen opens until 10pm

The bed … Japanese futons (shikibuton) are traditional, foldable mattresses should be thicker…after sleeping for 1-2 nights…my back start complaining.. I stayed 5 nights…it’s not so comfortable when u sleep and wake up…but after 1-2 hours it’s better

The dinner and breakfast are 90% same for everyday. It’s nice to escape 1-2 nights to try other nice restaurants nearby.

2026-03-03 via Nuitee
T
Thien solo_traveller jp
9
2026-03-01 via Nuitee
Z
Zoe extended_group us
10
2026-02-23 via Nuitee
D
Davin couple au
10
An outstanding ski stay with great food, wonderful staff, perfect location, and a hotel we would happily return to.
Pros:

Fantastic location with true ski in ski out access, which made everything so easy. The staff were genuinely friendly, welcoming, and incredibly helpful throughout our stay. The buffet was excellent with plenty of variety and consistently high quality. We also loved the downstairs bar, which had a great relaxed vibe after a day on the slopes. The professional approach of the hotel was a big plus and really appreciated.

Cons:

Nothing to fault. We had a great experience from start to finish.

2026-01-27 via Nuitee
4
46 family_with_children jp
8
まぁ満足です
Pros:

朝食、夕食、共に種類も多く美味しかったです

Cons:

駐車場が遠い所

2026-01-26 via Nuitee
勇一 solo_traveller jp
6
2026-01-23 via Nuitee
K
Keith extended_group au
10
Will come again
Pros:

Great access to slopes, friendly staff, great food.

2026-01-17 via Nuitee
D
Donavin couple us
10
From the moment I got to the property, I received amazing hospitality. I had a friend that wasnt coming until 20:00. He
Pros:

The staff was absolutely amazing, they were very kind and the perfect hosts.

2025-12-19 via Nuitee
E
Emeline extended_group jp
10
2025-04-06 via Nuitee
C
Carl solo_traveller au
10
2025-03-04 via Nuitee
A
Amanda family_with_children au
8
2023-03-26 via Nuitee
Y
yoshihide solo_traveller jp
10
Pros:

ゲレンデサイド

Cons:

冷蔵庫無し

2023-03-21 via Nuitee