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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Currency exchange
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Shared lounge/TV area
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Central Location near Shopping Area
Located just 500 meters from Karol Bagh’s Ajmal Khan Road Market, Hotel Sunstar Height offers a convenient stay for shopping enthusiasts. Explore the vibrant market and return to the comfort of our modern rooms.
Comfortable and Well-Equipped Rooms
Our rooms feature a contemporary design with neutral shades and wooden flooring, creating a soothing ambiance for guests. Enjoy amenities such as a 32-inch flat-screen TV, free Wi-Fi, and a private bathroom, ensuring a comfortable stay.
Convenient Facilities and Services
With a 24-hour restaurant offering room service, travel assistance, car rental services, and complimentary on-site parking, Hotel Sunstar Height caters to all your needs for a hassle-free stay in New Delhi.
Experience convenience and comfort at Hotel Sunstar Height. Book now for an unforgettable stay in the heart of the city.
Please note that at check in, all guests must present a valid proof of identification and of on going travel.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 8 years old stay for free when using an existing bed.
People 9 years old and over stay for Rs. 800 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nothing
There was a constant smell all around. And one insect bite me in the night.
It was all together a comfortable stay for 2 nights, staffs were good and humble and helpful as well. Mr Nain and Mr Ankit who were on the reception were very friendly humble and polite.
Comfy rooms
Staff were very helpful and cooperative.
Mr. Nair ji was very kind and helpful. He made our stay easy.
Nothing
The furnishing and washrooms are good
The double bed has two matresses which creates a lot of problem
Overall the room was good but cooler was loud, A/C would have been a good choice.
Cooler was loud.
For that price, it's good to get such a room in Karol Bagh
Required Improvements
Clear Communication of Hotel Policies
I inquired with the receptionist about checking out between 9 PM and 10 PM, as my flight was at night, even though the hotel's policy states that checkout should be at 11 AM. The receptionist assured me that it was fine. To confirm, I asked twice, and both times, he said it was okay.
However, on the day of checkout, while I was away from the hotel, I received a call asking me to vacate the room immediately. When I explained my prior discussion with the receptionist, they refused to acknowledge it and even charged me for taking my bag outside the room.
This felt like deception because if they had informed me earlier that checkout must be completed before 11 AM, I could have made alternative arrangements for my luggage storage and refreshment.
When I argued with the receptionist, he claimed that the staff member I had spoken to was unaware of the policies. Eventually, he provided me with a room for an hour to freshen up.
Electrical Safety Concerns
The room also had safety hazards. The electrical wiring near the switchboard next to the bed was exposed, posing a serious risk to guests. Proper safety measures should be taken to prevent any accidents.
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