La Mona Loiza Apartments Complex

Hotels
Independent
8.8 (198 reviews)
Calle las Marías, San Juan, San Juan, 00911 , San Juan , PR

Pets allowed

Facilities

Health or beauty spa nearby
Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location and walkability
Friendly and helpful staff
Cons:
Issues with noise and room size reported
Some plumbing issues noted

Categories

Cleanliness
8.3
Multiple reviews mentioned cleanliness positively, but one provided a negative experience indicating issues with room size and comfort.
Service
9.3
Several reviews highlighted the helpfulness and promptness of the staff, contributing to a very positive sentiment.
Location
9.3
Guests mentioned the convenient location close to restaurants, the beach, and overall safety of the area.
Room Quality
8.3
While many rooms were noted as clean and spacious, there was a mention of inadequate soundproofing in some cases.
Amenities
8.8
Amenities were generally well-received, with specific praises for the pool and in-unit washer/dryer conveniences.
Value for Money
8.8
The property was considered a good value for the price, especially compared to hotels with similar luxury offerings.
Food and Beverage
8.3
Proximity to food options was frequently mentioned, enhancing guest experiences.
Overall Experience
9.3
The majority of guests expressed a strong likelihood to return and highly recommended the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:01

Property Description

Relax by the Pool and Enjoy the Scenic Views

Indulge in the outdoor pool, terrace, and garden offered by the hotel for a serene retreat. Take in the picturesque surroundings and unwind in style.

Convenient Amenities and Services

Benefit from complimentary Wi-Fi, tour assistance, and access to a nearby fitness facility. The express check-out, multilingual staff, and luggage storage ensure a hassle-free stay.

Comfortable and Stylish Accommodations

Stay in one of the 32 uniquely decorated guestrooms with modern amenities like Smart televisions and microwaves. Relax with rainfall showerheads in the bathrooms and stay connected with complimentary Wi-Fi.

Book your stay at La Mona Loiza Apartments Complex in San Juan now to experience luxury and convenience in one of the city's prime locations.

Important information:

  • 24-hour pool access
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJU

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 198 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
D
Danilo
8
Pros:

Bueno

2025-10-06 via Nuitee
J
jean
10
Pros:

Excelente limpieza , belleza , sencillez 20/10

2025-10-06 via Nuitee
C
Carlos
10
Pros:

Great hospitality great location

2025-10-05 via Nuitee
S
Sheyla
10
Pros:

I’ve stayed at this property multiple times, easy check in process, staff is responsive to texts. The hotel is located in a very centralized area, you’re close to everything. The rooms are good too.

2025-10-01 via Nuitee
T
Tyhesha family_with_children
10
Pros:

ISABEL WAS QUICK TO RESPOND AND ASSIT WHERE SHE COULD. REALLY APPRECIATED HER CUSTOMER SERVICE AND CAN'T WAITIT VISIT AGAIN AND GET A3 BDRM AMD BRING THE WHOLE FAMILY

2025-09-29 via Nuitee
G
Gina marie friends
10
Pros:

Great room, very helpful staff! i enjoyed the little dipping pool not to far from my room, and enjoyed walking to the beach and restaurants!

2025-09-23 via Nuitee
A
Angel
10
Pros:

It was a great place ample space and very walkable.

2025-09-23 via Nuitee
L
Luis
10
Pros:

2025-09-22 via Nuitee
J
Jose partner
10
Pros:

The cutest property. The supermarket is 24 hours and its across the street. They have a plaza across the street with food as well. We felt super safe and there is so many options down the street for food and drinks. The staff responds super fast. Towels were provided quickly as well as other toiletries. The pool was great and onsite washer and dryer were super convenient.

2025-09-21 via Nuitee
J
Jose partner
10
Pros:

Had a great stay. Enjoyed it. Would return again.

2025-09-19 via Nuitee
J
Jobany
10
Pros:

Friendly staff, clean place. They checked in on us every morning and were nice enough to extend our stay.

2025-09-18 via Nuitee
A
Axel Cristino partner
10
Pros:

Nice place close to everything

2025-09-16 via Nuitee
M
Marco
10
Pros:

Clean property perfectly located

2025-09-16 via Nuitee
J
Jessenia family
10
Pros:

I stayed here for a weekend and it was so convenient. The room was clean and the property owners were super attentive. Everything is handled electronically so I was able to get into my room immediately after landing. The beach is nearby and finding street parking wasn’t so bad. The room had nice amenities and was spacious enough where it felt like home. I wish I could’ve stayed longer, definitely recommend!

2025-09-16 via Nuitee
C
Consuelo
10
Pros:

Very clean room and outside areas..

2025-09-15 via Nuitee
M
Melissa family
10
Pros:

Love this apartment! Perfect space for 2 people! Very clean and comfortable. This area felt very safe and we were able to walk to local restaurants and even dessert shops. Loved staying here and will definitely be back! Highly recommend to anyone visiting to stay here!

2025-09-15 via Nuitee
A
Antonia partner
8
Pros:

The check in process was seamless and easy! The staff was super responsive via messages and was constantly in touch with updates when needed. The area was quiet and beautiful. Parking wasn’t as hard as we thought it would be and we found parking fairly easily. The 24 hr pool was awesome for the stay in nights but you do have to explore a bit to find it. There was a washer and dryer in our unit and it was wonderful to be able to wash all laundry before flying back home. Remember this is PR and it is an island and much of the infrastructure isn’t the same as mainland US so be prepared for lower water pressure and differences in plumbing… as paper products cannot be flushed. Other than that it was an amazing apartment and I would definitely choose this property when returning to the island it was central to so many things and so walkable to discover PR. It is a much more affordable option to hotels without sacrificing any luxury as all appliances and tech were in excellent working order.

2025-09-14 via Nuitee
E
Ernesto partner
2
Pros:

This place was terrible because when I showed up the room seemed to be the size of a closet. To make matters worse I couldn’t sleep they the night as there were people walking past my room at all times of night laughing and having conversations. You can hear everything as if they were actually in the room. Brutal! Only good part about this place was that it had off street parking, places to eat and a grocery store very close by. But man, not even an elevator. Had to carry 3 suit cases upstairs after arriving at 2am tired. I had to book a whole new place and never got refunded for anything here. Terrible experience. It was like staying at a hostel.

2025-09-09 via Nuitee
A
Antonia friends
10
Pros:

Great stay really close to old San Juan and many other places. AC works great really saved us from the heat

2025-09-08 via Nuitee
M
Molly Margaret-Marie
10
Pros:

The property was very clean and the staff was very friendly. Check-in was super easy.

2025-09-05 via Nuitee