Facilities

Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Delicious food
Cons:
Dirty pool
Small rooms
Old towels

Categories

Cleanliness
8.39
The pool was reported as dirty and some towels were old.
Service
9.86
Staff was described as attentive, friendly and helpful throughout multiple reviews.
Location
9.4
Located in a quiet residential area, safe and serene.
Room Quality
7.85
Room sizes varied; some found it too small for comfort.
Amenities
8.38
Pool area was clean but cleanliness issues were noted.
Value for Money
9.34
Value for money praised; good price for the experience.
Food and Beverage
9.39
Food was described as fresh and flavorful, with high praise for cocktails.
Overall Experience
9.36
Described as a beautiful, relaxing, and immersive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:17

Property Description

Luxury Amenities & Services
Indulge in onsite massages and unwind by the outdoor pool. Benefit from free Wi-Fi and concierge assistance.

Dining Experience
Savor delectable meals at Shibui and refreshing drinks at the poolside bar. Treat yourself to a cooked-to-order breakfast daily.

Convenient Location & Accommodations
Located in the heart of Puerto Vallarta, our hotel offers modern rooms with Smart TVs and rainfall showers. Explore nearby attractions like Winclub Casino Platinum and Marina Vallarta Golf Club.

Book your stay at Casa Ritual for a luxurious and centrally located retreat in Puerto Vallarta.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 147 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.36
M
Murray
10
Pros:

Like a private residence in Beverly Hills. On a Beautiful quiet luxury residential street, minutes from the airport, but incredibly serene. 15 minutes lovely walk to the Marina, shopping, etc. Safe. Green. A Perfect break from all the tourist chaos. Great price and value!! A gem!!

2025-09-28 • via Nuitee
T
Tania • partner
6
Pros:

The hotel it self its very boutique and cute. The pool area is lovely and clean. For us personally the room was way too small. We like having a place to lay our suitcases out. Makes things a bit easier. Between our suitcases and furniture we didn't have much free space. The room would be perfect for a solo traveler.

2025-09-18 • via Nuitee
G
Georgina • partner
8
Pros:

Staff was great! but the pool was dirty, and the room wasn't as nice as the pictures make it look. The prices of the food, spa & therapies are higher than Canadian prices! not fair for being in México.

Another thing to note, they prohibit bringing alcohol drinks from outside, but you are able to, not sure why that rule is in their Whatsapp Rules msg, and there is nothing in Expedia stating that is a (maybe) sober place.

2025-09-16 • via Nuitee
E
Elizabeth
10
Pros:

Great spot !

2025-09-14 • via Nuitee
A
Analia Regina Rezende • friends
6
Pros:

When I arrived there was no water, could not shower until next day at 11am. No parking lot, no life, no good light on the stairs to the rooms, we had to ask for a compensation for the lack of water (one breakfast off). Nothing but the stay is included on the Room rate. Other than this, food is good and fresh, service is good.

2025-09-11 • via Nuitee
G
Gerardo
10
Pros:

.

2025-09-10 • via Nuitee
M
Melineh
10
My Gem
Pros:

Amazing gem. Clean. Fabulous food and apothecary.

2025-09-08 • via Nuitee
A
Alison
10
Pros:

Lovely stay. Very beautiful hotel.

2025-08-21 • via Nuitee
H
Heyvar • partner
10
Pros:

Customer service was great

2025-08-19 • via Nuitee
C
CINTHYA • family
10
Pros:

Me parece un lugar comodo y la atencion de los empleados es muy buena,me he hospedado varias veces ahi por la ubicación y la atencion pero hay cosas que me parecen que podrian mejorar,las toallas de baño estan viejas,las colchas de las habitaciones también en malas condiciones

2025-08-16 • via Nuitee
M
Mayquelin Flores • partner
10
Pros:

It was the cutest boutique hotel. And the staff was beyond great, so nice helpful and attentive.

2025-07-30 • via Nuitee
C
Compass21843478843 • Friends getaway
10
The Perfect Stay! Beautiful, Relaxing, and Unforgettable!
Pros:

I stayed at this hotel in Puerta Vallarta and honestly, I didn’t want to leave. The grounds were absolutely beautiful, lush, and thoughtfully designed. It wasn’t your typical resort vibe. I felt truly immersed in the culture and style of the area.

The decor struck that perfect balance of relaxed, with little touches everywhere that made you stop and take it all in. The vibe? Spot on. Calm, welcoming, and authentically local. I felt like I was at my destination, not tucked away from it.

The staff deserves a shoutout! So attentive and genuinely friendly. You could tell they cared, and it made a difference.

Pool access was phenomenal (and I don’t use that word lightly). Gorgeous setting, great layout, and never too crowded. The cocktails? Easily some of the best I’ve had! Fresh, balanced, and generous. And the food kept pace: flavorful, and beautifully presented.

All in all, it was one of those rare stays where you feel both completely at ease and excited to be there. I felt at home and on vacation, what more could you want?

2025-07-28 • via Tripadvisor
C
CINTHYA ANAYANSI PEREZ
10
Pros:

Some of the towels in my suite where old and ripened off

2025-07-21 • via Nuitee
A
Angel
2
Pros:

No one was available to let me in

2025-07-10 • via Nuitee
G
Gloria
10
Business
Pros:

It was amazing!!!
The staff was wonderful!
Accommodations were great!!!
I would certainly recommend this to anyone staying in Puerto Vallarta!
Hope to stay there again, soon.

2025-07-10 • via Nuitee
V
Velia • partner
10
Pros:

I liked how calm it was I loved that everything was so unique the staff was super friendly!

2025-07-02 • via Nuitee
M
Miguel angel ortega • family
10
Pros:

Nice staff, the place was clean almost spotless .

2025-06-24 • via Nuitee
V
Victoria
10
Pros:

Everything about this place is beautiful, the only thing that I don’t like about it was the rooms are sooo small no room to walk around

2025-06-24 • via Nuitee
C
cinthya
10
Pros:

N

2025-06-21 • via Nuitee
M
Marciana • family
10
Pros:

Friendliness. Cleanliness. Location. Amenities.

2025-06-13 • via Nuitee