Hotel Hai Do

Hotels
8.4 (37 reviews)
Calle Independencia 64 , Bernal , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed on amenities

Categories

Cleanliness
7.71
Several mentions of cleanliness issues with bathrooms and overall maintenance.
Service
9.18
Consistently praised for excellent service and helpful staff.
Location
9.02
Convenient location with proximity to the town center, generally viewed positively.
Room Quality
8.17
Rooms were noted as comfortable, but some issues with maintenance and amenities.
Amenities
8.2
Amenities such as the terrace and kitchenette were appreciated, though some required maintenance.
Value for Money
8.16
Value perceived positively, but some guests felt better options were available for the price.
Food and Beverage
8.21
Basic coffee and water availability appreciated, but more variety could enhance the experience.
Overall Experience
8.58
Overall experience was generally good with some positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:39

Property Description

City Views and Terrace: Hotel Hai Do offers a unique experience with its terrace where guests can enjoy stunning city views.

Comfortable Rooms: Each room at Hotel Hai Do is equipped with a desk, flat-screen TV, and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Amenities: With free private parking for guests driving in and a paid airport shuttle service, Hotel Hai Do prioritizes convenience for its guests.

Book your stay at Hotel Hai Do now to experience comfort and convenience in Bernal.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.4
Based on 37 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.02
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.58
C
Carl • couple • ca
8
2026-03-14 • via Nuitee
V
Virgo • extended_group • mx
10
2026-01-25 • via Nuitee
D
Dario • solo_traveller • it
9
2026-01-22 • via Nuitee
V
Vianey Ramirez • couple • mx
9
2026-01-19 • via Nuitee
V
VIANNEY URITH • family_with_children • mx
7
2026-01-19 • via Nuitee
A
Aguilar • couple • mx
10
2025-12-29 • via Nuitee
F
Fatima • couple • mx
10
2025-12-27 • via Nuitee
G
García • couple • mx
9
Pros:

La atención es excelente, la terraza tiene una vista impresionante y la ubicación permite ir caminando al centro del pueblo

Cons:

La regadera del baño porque se inundó y una lámpara estaba fundida.

2025-12-19 • via Nuitee
J
Jesus • couple • mx
1
2025-12-10 • via Nuitee
A
Ana Paola Espinosa • couple • mx
9
Agradable
Pros:

La ubicación y que el personal es amable y accesible

Cons:

La regadera no tenía presión de agua y nos tuvimos que bañar con un pequeño chorrito

2025-12-08 • via Nuitee
B
Baranda • couple • mx
10
Pros:

El cuarto era muy cómodo, el baño muy limpio y bonito

Cons:

El mobiliario de la azotea ya es viejo y sin mantenimiento, pero las vistas hermosas

2025-12-05 • via Nuitee
L
Luis Felipe • solo_traveller • mx
10
Pros:

Excelente la solución a mis necesidades

2025-12-01 • via Nuitee
F
Fabián • couple • mx
10
2025-11-24 • via Nuitee
K
Karen • couple • mx
10
Excelente elección
Pros:

Excelente ubicación, a dos calles del centro del pueblo, personal amable y atento, limpio, cuenta con microondas y frigobar para uso de los inquilinos, con despachador y agua y café sin limite de consumo, cuenta con terraza con iluminación para pasar la noche cenando o tomando

Cons:

Está en una calle para salir del centro y si tienes el sueño pesado te despierta el paso de los coches y cuatrimotos, la terraza necesita un poco de mantenimiento

2025-11-23 • via Nuitee
C
Carlos • solo_traveller • mx
10
2025-11-22 • via Nuitee
A
Aguilar • couple • mx
10
2025-11-19 • via Nuitee
R
Rebeka • couple • mx
8
Pros:

Freundliches Personal, sehr gutes Preis-Leistungs-Verhältnis.

Cons:

Etwas altmodische Ausstattung, aber die Unterkunft war sehr günstig, weshalb es auch völlig ok war.

2025-10-25 • via Nuitee
K
Kazuyo • solo_traveller • us
6
Do not recommend.
Pros:

The view from the terrace

Cons:

It was not well maintained. The terrace photo in the hotel site looks beautiful, but the reality was run down and not kept up. It was very disappointing. The room did nit feel clean. Not sure if they ever clean the shelf, shower, etc. the wifi did not work in the room. It is not manned all the time. They have a code operated lock, but i was not shown the correct way to operate this and i was locked out. I needed to wait til the manager responded to my message.

2025-10-18 • via Nuitee
A
Ana • family_with_children • mx
3
Hay mejores opciones por el precio
Pros:

El staff muy amable

Cons:

Escogimos este hotel por la terraza para apreciar la peña, ñas hamacas estan rotas y hay mucja basura amontonada en la terraza
El internet es terrible, el.encargaso tuvo que reiniciar el intenet para que pudiera medio funcionar
Luces en el cuarto no funcionaban
Nos dieron la llave equivicada y en la noche no oodiamos entrar a nuestra habiatacion
La habitación no tenia ventilador y hacia un calor terrible, tuvimos que pedir uno que tenia muy baja potencia pero hacia mucho ruido

2025-09-08 • via Nuitee
G
Gabriel • couple • mx
10
Pros:

Todo excelente

2025-09-01 • via Nuitee