La Galuna Bacalar

Hotels
Independent
9 (112 reviews)
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930 , Bacalar , MX

Facilities

Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Free self parking

Review Highlights

Pros:
Friendly staff
Clean property
Good value for money
Cons:
Chipped floors
Smell in the property
Noisy guests at pool

Categories

Cleanliness
7.83
Some reviews mention issues with chipped floors and a strong smell in the property, affecting the cleanliness perception.
Service
9.8
Reviews highlight friendly staff with good service, although some guests had a negative experience with breakfast staff.
Location
9.34
Location is generally appreciated, being quiet and away from everything, which some guests found appealing.
Room Quality
8.29
While the room cleanliness was noted, issues like chipped floors were mentioned, impacting perception.
Amenities
8.82
Amenities were generally well-received, but some guests found the pool unsatisfactory due to cloudiness.
Value for Money
9.28
Positive comments about good value for money from several reviews.
Food and Beverage
9.33
Breakfast received high praise, contributing positively to overall experience.
Overall Experience
9.3
Overall guests expressed a good experience, with some mentioned pleasant memories despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Accommodations
Make yourself at home in one of the 12 air-conditioned rooms featuring Smart televisions. Enjoy complimentary wireless internet access and unwind in private bathrooms with rainfall showerheads and luxurious toiletries.

Dining and Entertainment
Indulge in a satisfying meal at the on-site restaurant, then treat yourself to a drink at the bar/lounge. Don't miss the opportunity to savor a freshly cooked-to-order breakfast every morning.

Recreational Activities and Nearby Attractions
Unwind by the outdoor pool or enjoy the stunning views from the terrace. Explore the nearby Laguna Bacalar Ecological Park and Lake Bacalar, just a short walk away from the hotel.

Come experience luxury and relaxation at La Galuna Bacalar - Book now for an unforgettable stay!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 112 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
J
Jesus
8
Pros:

Staff friendly and helpful

2025-10-11 via Nuitee
M
MIGUEL family
10
Pros:

Todo bien

2025-09-27 via Nuitee
E
Emmett partner
6
Pros:

The floor in our room has chipped and had repaired and unrepaired holes throughout. The vanish on the front building stones was so strong smelling it was hard to take. The walls are paper thin, we could here everything outside and the pool water was sadly too cloudy to want to get into.

2025-09-09 via Nuitee
A
andrea family
10
Pros:

The decorations were beautiful. The room & property were clean. The man at the front desk check in was nice.

2025-09-06 via Nuitee
C
carlos partner
8
Pros:

Buen ligar, tranquilo pero alejado de todo. El.cuarto tenia el piso roto en una zona pero bien en terminos generales

2025-09-01 via Nuitee
J
Judith family_with_children
8
Pros:

Good value for money. Friendly staff

2025-08-21 via Nuitee
J
josué partner
10
Pros:

Excelente en todo aspecto

2025-08-08 via Nuitee
T
Timothy friends
8
Pros:

Property was nice and, clean, quiet. If you don’t mind walking, this was a good stay.

2025-07-13 via Nuitee
V
Valerie
8
Piscine très agréable
Pros:

Nous avons passé un bon séjour à la Galuna Bacalar mais l’hôtel manque un peu d entretien, il ne manque pas grand chose pour que ce soit top !
Nous garderons un bon souvenir de cet endroit car il nous a permis de bien rayonner à pied

2025-07-09 via Nuitee
J
Jade partner
10
Pros:

Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better.

2025-07-08 via Nuitee
S
Sean family
10
Pros:

The check in was easy and the hotel staff were very attentive. Awesome location!

2025-07-05 via Nuitee
O
Octavio friends
8
Pros:

.

2025-07-03 via Nuitee
D
diego
8
Pros:

Buena ubicacion

2025-06-19 via Nuitee
O
Omar partner
8
Pros:

Very clean room, as described on the website with friendly staff.

2025-06-11 via Nuitee
C
Claudia Priscila González family
10
Pros:

Buenas instalaciones

2025-06-06 via Nuitee
K
Karen friends
8
Pros:

Me gusto las instalaciones, muy bonita decoración, solo tuvimos problemas con el wifi, de todas maneras volvería a hospedarme

2025-06-05 via Nuitee
J
Jean philippe
8
Pros:

Hotel proposant de belles chambres . Petit dejeuner hors de prix

2025-06-05 via Nuitee
G
Grecia Vazquez partner
4
Pros:

Le hace falta mucho mantenimiento. Está descuidado, hacen mucho ruido desde muy temprano, las fotos que aparecen aquí están engañosas no es tan bonito como hacen creer. Si lo utilizas para llegar a dormir y bañarte cumple con el objetivo.

2025-05-29 via Nuitee
M
Megan family
10
Pros:

The pool with the hammocks was fantastic. The design of the hotel was very modern and attractive, and the balconies were a nice touch.

2025-05-27 via Nuitee
M
Mary friends
10
Pros:

Staff were super friendly, especially Leo. He was super friendly, funny, and just overall amazing! Would stay here again =)

2025-05-24 via Nuitee