Grand Kuta Hotel

Hotels
•
Independent
5 (2 reviews)
Jalan Raya Kuta, Pujut, Kabupaten Lombok Tengah, Kuta, Lombok, 83573 , Kuta , ID
62-81959303059

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free self parking

Review Highlights

Pros:
Friendly staff
Good restaurant nearby
Great view from the roof
Cons:
Cleanliness issues
Noise disturbances
Room quality concerns

Categories

Cleanliness
3
Guests consistently mentioned cleanliness issues as a major concern.
Service
7.7
Service received mixed reviews, with some guests praising staff friendliness while others complained about noise and lack of action on disturbances.
Location
6.3
The hotel's location received mixed feedback, with some guests finding it convenient and others noting noise and proximity to busy areas.
Room Quality
2.3
Rooms were criticized for being small, unclean, and in disrepair.
Amenities
4
Amenities were lacking, with guests reporting issues such as noise, insects, and other disturbances.
Value for Money
4
Guests felt that the value for money was poor due to cleanliness, noise, and lack of quality.
Food and Beverage
7.3
Food and beverage services received positive feedback, although some guests noted limited options.
Overall Experience
4.8
Most guests had a subpar experience, with cleanliness, noise, and room quality being major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 06:18

Property Description

Outdoor Pool and Complimentary Wi-Fi

Unwind by the outdoor pool or stay connected with complimentary wireless internet access throughout the property.

Convenient Self-Parking

Benefit from free self-parking available onsite for a hassle-free stay.

Close Proximity to Key Attractions

Explore nearby attractions such as Kuta Beach, Pantai Seger, and other popular points of interest, all within a short driving distance.

Experience comfort and convenience at Grand Kuta Hotel, your ideal choice for a memorable stay in Kuta.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5
Based on 2 reviews
Cleanliness: 3
Service: 7.7
Location: 6.3
Room Quality: 2.3
Amenities: 4
Value for Money: 4
Food and Beverage: 7.3
Overall Experience: 4.8
J
Jessie
2
Worst experience
Pros:

This was my worst experience ever! I've made this booking a month before my travel date with full payment made!
I and my husband travelled by motorcycle straight from airport to this hotel and hope that we are able to get a good rest since it was already 7:40p.m. when we reached the hotel. But once we arrived only we've been told that there's no room for us and they even asked me to cancel my booking & get refund from hotels.com. (We never get any email from them/ hotels.com)
We refuse to do so because due to the rules, we are not allowed to cancel on the check in date. We just asked them to arrange another room for us anywhere nearby.
At last they just paid back what we've paid for the room and left us with no room to stay. We had tried all nearby hotels/guesthouses but unfortunately all were fully booked.
Without any choices, we rode back towards the airport area. At around 11:30p.m. only we managed to get ourselves a room to stay overnight.
Worst experience!!!
Don't book your room with this hotel, they are irresponsible!

2024-05-25 • via Nuitee
S
Samuel
8
Pros:

It was great! Clean and close to everything:)

2023-05-21 • via Nuitee