Smartr Madrid Gran Via 47

Hotels
7.2 (9109 reviews)
47 Calle Gran Vía , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Céntrico
Desayuno espectacular
Atención del personal
Cons:
Ruido insorportable
Descripciones engañosas
Limpieza deficiente

Categories

Cleanliness
5.78
Several mentions of poor cleanliness and maintenance, such as broken flooring and dirty bathrooms.
Service
8.75
General positive mentions of staff friendliness and attentiveness.
Location
9.29
Numerous reviews highlight the excellent location, being central and easily accessible.
Room Quality
5.24
Reviews indicate dissatisfaction with room size and quality not matching the photos.
Amenities
6.27
Some reviews mention amenities being old and inadequate.
Value for Money
6.73
Concerns raised about the value compared to the price paid, especially regarding room conditions.
Food and Beverage
8.28
Positive comments regarding breakfast and its quality.
Overall Experience
7.25
Mixed experiences with strong feelings of disappointment in room conditions, but some satisfaction with location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:32

Property Description

Central Location
Smartr Madrid Gran Via 47 offers a prime location just 500 metres from the heart of Madrid. Situated near Gran Via and Gran Via Metro Station, our guests have easy access to the city's main attractions.

Modern Amenities
Our sustainable apartments are equipped with free WiFi, a kitchen with essential appliances, a flat-screen TV, air conditioning, and comfortable bedding. Some units even feature a charming terrace for a relaxing stay.

Convenience and Service
Enjoy the convenience of a 24-hour front desk, a lift, and tour assistance during your stay. With a focus on guest satisfaction, we provide a seamless experience for all travelers.

Book your stay at Smartr Madrid Gran Via 47 for a memorable and hassle-free visit to Madrid.

Important information:

Please note that pets will incur an additional charge of EUR 30 per stay.

Please note that a maximum of 1 pet with a maximum weight of 25 kg is allowed per apartment.

This establishment does not include daily cleaning in the apartments. A cleaning service is available upon request at an additional charge of EUR 15.

A deep cleaning service is available free of charge for stays longer than 6 days. Additional cleaning services are available upon request for an additional charge.

Breakfast is offered at Gran Vía, 42 (SmartRental Collection Gran Vía Centric), 3 minutes away from the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 36 per day.

Location

Guest Reviews

7.2
Based on 9109 reviews
Cleanliness: 5.78
Service: 8.75
Location: 9.29
Room Quality: 5.24
Amenities: 6.27
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.25
B
Bernardino • couple • es
8
buen sitio, comodo para una estancia corta
Pros:

ubicacion

2026-04-18 • via Nuitee
C
Claudia • couple • es
7
2026-04-18 • via Nuitee
S
Soraia • couple • pt
1
2026-04-18 • via Nuitee
F
Francesco Pio • couple • it
8
2026-04-18 • via Nuitee
F
Francisco javier • solo_traveller • es
9
Muy buena elección
Pros:

Ubicacion

2026-04-17 • via Nuitee
S
Sonia • couple • es
6
Ubicación fantástica.
Pros:

La localización y la limpieza. La atención de recepción. Pedimos más almohadas y manta recepción nos atendieron enseguida.
El desayuno es fantástico.

Cons:

En el baño la taza se movía y la alcachofa de la ducha no funcionaba, aunque te podías duchar con la que había en la parte superior (lluvia).
Echamos de menos jabón y utensilios de limpieza en la cocina. Los cubiertos están en un cajon debajo de la basura, no me parece buen sitio.

2026-04-17 • via Nuitee
C
Carlos Alberto • solo_traveller • es
7
Pros:

LA UBICACIÓN

Cons:

POCA DISPONIBILIDAD DE TOALLAS, BAÑO EN REGULAR ESTADO, MUY PEQUEÑO, CON PROBLEMAS EN LA CORTINA Y DUCHA, ALGO DE RUIDO EN LAS NOCHES DE HABITACIONES CONTIGUAS. LO MÁS NEGATIVO QUE ENCONTRÉ FUE EL BAÑO

2026-04-17 • via Nuitee
J
Julieta • solo_traveller • ar
6
2026-04-17 • via Nuitee
R
Rocelin • solo_traveller • ch
7
Agradable
Pros:

Esta muy bien ubicado

Cons:

No tiene muy buena insonorización y aislamiento, se escucha todo lo que ocurre del otro lado de la pared

2026-04-17 • via Nuitee
J
jade • couple • es
4
Pros:

It was great location but the photos lie. Disappointed to go to our room and it was a box room with no life and nothing like in the photos at all

2026-04-16 • via Nuitee
O
Olalla • solo_traveller • es
7
2026-04-16 • via Nuitee
A
Annabella • solo_traveller • it
10
Felicitaciones Smartr! Excelentes!
Pros:

Todo me ha gustado. Principalmente la atención de todo el personal a toda hora.
La ubicación es excelente.

Cons:

Nada

2026-04-16 • via Nuitee
J
Johanna • solo_traveller • cl
4
Aceptable por la ubicación
Pros:

Es un lugar limpio y tamaño adecuado para 1 persona

Cons:

Ruidoso, la puerta y las paredes dejan pasar el ruido de las habitaciones contiguas y del pasillo. Mucho ruido en la noche que impide descansar. Las instalaciones son antiguas y las reparaciones de mañana calidad, ducha muy pequeña. No se parece a lo que se ve en las fotografías, las cuales dicen más de lo que es.

2026-04-16 • via Nuitee
E
Edelstein • solo_traveller • ar
10
2026-04-16 • via Nuitee
J
jcaravar • solo_traveller • ar
9
Pros:

Ubicación

Cons:

Muy chico

2026-04-15 • via Nuitee
K
Khadija • solo_traveller • ma
5
Pros:

Le jour de notre départ pas d'eau chaude
L'emplacement exceptionnell
Personnel très sympathique
Petit déjeuner très correct avec vue imprenable sur l'immeuble shweps.
La dame de l'accueil au restaurant est très chaleureuse et avenante

2026-04-15 • via Nuitee
A
alessandro • couple • it
7
Non è una struttura confortevole ma la posizione è ottima
Pros:

Posizione ottima

Cons:

Vecchie camere, piccole e non fanno pulizie quotidiane

2026-04-15 • via Nuitee
L
Lourdes • couple • es
7
2026-04-15 • via Nuitee
G
Gülten • extended_group • tr
2
Kötüydü
Pros:

Sadece konum

Cons:

Herşey kötü

2026-04-14 • via Nuitee
E
esther • extended_group • es
10
Volvería
Pros:

La ubicación era perfecta

Cons:

Un poco pequeño

2026-04-14 • via Nuitee