Smartr Madrid Gran Via 47

Hotels
7.2 (8798 reviews)
47 Calle Gran Vía , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Céntrico
Desayuno espectacular
Atención del personal
Cons:
Ruido insorportable
Descripciones engañosas
Limpieza deficiente

Categories

Cleanliness
5.78
Several mentions of poor cleanliness and maintenance, such as broken flooring and dirty bathrooms.
Service
8.75
General positive mentions of staff friendliness and attentiveness.
Location
9.29
Numerous reviews highlight the excellent location, being central and easily accessible.
Room Quality
5.24
Reviews indicate dissatisfaction with room size and quality not matching the photos.
Amenities
6.27
Some reviews mention amenities being old and inadequate.
Value for Money
6.73
Concerns raised about the value compared to the price paid, especially regarding room conditions.
Food and Beverage
8.28
Positive comments regarding breakfast and its quality.
Overall Experience
7.25
Mixed experiences with strong feelings of disappointment in room conditions, but some satisfaction with location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:32

Property Description

Central Location
Smartr Madrid Gran Via 47 offers a prime location just 500 metres from the heart of Madrid. Situated near Gran Via and Gran Via Metro Station, our guests have easy access to the city's main attractions.

Modern Amenities
Our sustainable apartments are equipped with free WiFi, a kitchen with essential appliances, a flat-screen TV, air conditioning, and comfortable bedding. Some units even feature a charming terrace for a relaxing stay.

Convenience and Service
Enjoy the convenience of a 24-hour front desk, a lift, and tour assistance during your stay. With a focus on guest satisfaction, we provide a seamless experience for all travelers.

Book your stay at Smartr Madrid Gran Via 47 for a memorable and hassle-free visit to Madrid.

Important information:

Please note that pets will incur an additional charge of EUR 30 per stay.

Please note that a maximum of 1 pet with a maximum weight of 25 kg is allowed per apartment.

This establishment does not include daily cleaning in the apartments. A cleaning service is available upon request at an additional charge of EUR 15.

A deep cleaning service is available free of charge for stays longer than 6 days. Additional cleaning services are available upon request for an additional charge.

Breakfast is offered at Gran Vía, 42 (SmartRental Collection Gran Vía Centric), 3 minutes away from the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 36 per day.

Location

Guest Reviews

7.2
Based on 8798 reviews
Cleanliness: 5.78
Service: 8.75
Location: 9.29
Room Quality: 5.24
Amenities: 6.27
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.25
B
Borges • couple • es
9
2026-03-14 • via Nuitee
L
Lecchi • couple • it
8
Centro
Pros:

La posizione strategica per visitare a piedi.

Cons:

La disposizione della camera e il bagno

2026-03-14 • via Nuitee
M
Moisés • solo_traveller • es
7
Pros:

La cama era cómoda, todo estaba limpio y ordenado.

Cons:

Entraba muchísima luz por debajo de la puerta de la habitación y había mucho ruido por algún generador o aire acondicionado en el patio interior.

2026-03-14 • via Nuitee
M
Maria Antonia • couple • es
3
PÉSIMO, INSTALACIONES Y SERVICIOS
Pros:

Lo único reseñable como positivo la ubicación

Cons:

La instalaciones en muy mal estado, no es accesible como pone en la descripción del apartamento, fuimos en silla de rueda y hay cinco escalones para subir desde la calle, dos más para acceder a recepción y otro mas para el ascensor. Avisamos con antelación de que íbamos en silla, al menos nos podían haber notificado que no era un apartamento adecuado a esas circunstancia y hubiéramos cambiado, ha sido una odisea acceder al "cutre apartamento" cada día y cada salida que hemos tenido que realizar por trabajo, no por ocio

2026-03-14 • via Nuitee
J
JOSE CARLOS • solo_traveller • es
3
Para no volver
Pros:

La ubicación

Cons:

Cables colgando en las habitaciones, se escuchaba a todos los huéspedes porque las paredes son muy finas
La foto del anuncio no concuerda con la habitaciones, al menos en la que estuvimos. El armario es pequeño y no hay cajones

2026-03-13 • via Nuitee
S
sandra • solo_traveller • es
6
2026-03-13 • via Nuitee
M
Maya • couple • qa
1
So bad
Pros:

Only location

Cons:

Everything

2026-03-13 • via Nuitee
L
Luiz Carlos • couple • br
9
Pros:

Localização e atendimento dos funcionários

2026-03-13 • via Nuitee
J
Jose Maria • solo_traveller • es
9
Sitio muy recomendable, instalaciones estupendas. Sitio para repetir sin duda si respetan los precios
Pros:

Céntrico, con una amplia terraza, muy luminoso. El trato del personal estupendo a la entrada y a la salida

Cons:

Quizás por ponerle una pega, se oía ruido de otras habitaciones y a la hora de la limpieza poco cuidados@s con el ruido también

2026-03-13 • via Nuitee
M
Myrian • couple • ec
8
Pros:

La ubicación la mejor

Cons:

Paredes muy delgadas se escuchaba todo de las otras habitaciones

2026-03-13 • via Nuitee
A
Agnieszka • couple • pl
1
Pros:

Jedynie śniadanie było ok

Cons:

Bardzo słabe warunki

2026-03-12 • via Nuitee
R
Rodrigues • couple • pt
5
Cons:

Barulho dos outros quartos durante a noite.

2026-03-12 • via Nuitee
V
Valeria • couple • it
7
Pros:

Great Location, small but fully furnished apartment, special love for the air dryer diffuser!

Cons:

The bathroom gets somehow very smelly air frequently, and the room gets warm and humid - one needs to air frequently

2026-03-12 • via Nuitee
M
María Victoria • couple • ar
5
Pros:

La ubicación es un 10, tenían recepción las 24hs y ascensor pero

Cons:

El dpto es muy básico, medio pelo, y no funcionó nunca el internet :(

2026-03-12 • via Nuitee
N
Natalia • couple • es
6
2026-03-12 • via Nuitee
S
Silvia • couple • ar
8
Pros:

Me gustó la ubicación y que el departamento estaba completo

Cons:

Era un poco chico pero sin embargo era funcional

2026-03-12 • via Nuitee
A
Anibal • solo_traveller • pr
4
Deteriorados
Pros:

Muy buena y céntrica ubicación.

Cons:

Mucho ruido, no se puede dormir. Hasta los empleados de la limpieza desconsiderados haciendo ruidos y conversaciones en alta voz.
Las fotos no se asemejan a las habitaciones. Están muy deterioradas.
Escuché a los empleados de la recepción burlándose de los huespedes.

2026-03-11 • via Nuitee
C
Claudia Elizabeth • couple • ar
8
2026-03-11 • via Nuitee
L
luis antonio • family_with_children • es
5
2026-03-11 • via Nuitee
E
Enriquez • solo_traveller • es
10
Pros:

La cama

2026-03-11 • via Nuitee