Smartr Madrid Gran Via 47

Hotels
7.2 (9308 reviews)
47 Calle Gran Vía , Madrid , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Céntrico
Desayuno espectacular
Atención del personal
Cons:
Ruido insorportable
Descripciones engañosas
Limpieza deficiente

Categories

Cleanliness
5.78
Several mentions of poor cleanliness and maintenance, such as broken flooring and dirty bathrooms.
Service
8.75
General positive mentions of staff friendliness and attentiveness.
Location
9.29
Numerous reviews highlight the excellent location, being central and easily accessible.
Room Quality
5.24
Reviews indicate dissatisfaction with room size and quality not matching the photos.
Amenities
6.27
Some reviews mention amenities being old and inadequate.
Value for Money
6.73
Concerns raised about the value compared to the price paid, especially regarding room conditions.
Food and Beverage
8.28
Positive comments regarding breakfast and its quality.
Overall Experience
7.25
Mixed experiences with strong feelings of disappointment in room conditions, but some satisfaction with location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:32

Property Description

Central Location
Smartr Madrid Gran Via 47 offers a prime location just 500 metres from the heart of Madrid. Situated near Gran Via and Gran Via Metro Station, our guests have easy access to the city's main attractions.

Modern Amenities
Our sustainable apartments are equipped with free WiFi, a kitchen with essential appliances, a flat-screen TV, air conditioning, and comfortable bedding. Some units even feature a charming terrace for a relaxing stay.

Convenience and Service
Enjoy the convenience of a 24-hour front desk, a lift, and tour assistance during your stay. With a focus on guest satisfaction, we provide a seamless experience for all travelers.

Book your stay at Smartr Madrid Gran Via 47 for a memorable and hassle-free visit to Madrid.

Important information:

Please note that pets will incur an additional charge of EUR 30 per stay.

Please note that a maximum of 1 pet with a maximum weight of 25 kg is allowed per apartment.

This establishment does not include daily cleaning in the apartments. A cleaning service is available upon request at an additional charge of EUR 15.

A deep cleaning service is available free of charge for stays longer than 6 days. Additional cleaning services are available upon request for an additional charge.

Breakfast is offered at Gran Vía, 42 (SmartRental Collection Gran Vía Centric), 3 minutes away from the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 36 per day.

Location

Guest Reviews

7.2
Based on 9308 reviews
Cleanliness: 5.78
Service: 8.75
Location: 9.29
Room Quality: 5.24
Amenities: 6.27
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.25
R
RAMON couple fr
1
2026-05-09 via Nuitee
J
Jacqueline couple es
3
Bien
Pros:

Bien

Cons:

Me encantaron con la habitación no era lo que haparecia en la página

2026-05-09 via Nuitee
N
Nieves Vanesa couple es
1
2026-05-09 via Nuitee
M
maria couple ar
4
Pros:

La ubicación no es mala, si bien hay mejores. El baño es diminuto, la ducha tenía mucha presión y ello, sumado al tamaño tan pequeño, hacía que el duchador manual se saliera de su soporte, con lo cual terminé empapada antes de entrar. La habitación difería de la foto mostrada al reservar. La cama doble estaba ubicada contra la pared, con lo cual, debía pasar por encima de mi compañero. Había una filtración en la habitación. El estado general del alojamiento y de la habitación necesita mantenimiento o renovación. El wi fi es abierto, con el riesgo que conlleva. Si bien los precios en Madrid han aumentado considerablemente, entiendo que el costo de la habitación no guarda relación con el precio pagado. No lo recomendaría, salvo por el trato excelente de su personal.

Cons:

El alto precio en relación con el estado de la habitación

2026-05-09 via Nuitee
L
Libor couple sk
10
2026-05-09 via Nuitee
C
Caneva solo_traveller ar
8
Muy buena la ubicacion y amable el pesonal.
Pros:

No contrate el desayuno.

Cons:

Estuvo bien. Un poco chica para desplazarme .

2026-05-09 via Nuitee
E
Eduardo gaston solo_traveller ar
3
NO VAYAN no coincide con las fotos
Pros:

La vista, solo eso, el lugar no tiene mantenimiento y es bastante deprimente para ser sincero. Mala calidad

Cons:

No funcionaba la ducha, nunca dieron respuesta al reclamo, no volvería

2026-05-08 via Nuitee
I
Inês couple pt
2
Localização boa, staff excelente, condições do hotel deixam muito a desejar
Pros:

Funcionários muito simpáticos
Localização muito central

Cons:

O quarto no geral era bastante desconfortável não há qualquer tipo de isolamento, ouvia-se as pessoas no corredor, televisão de outros quartos, persianas não funcionavam logo há sempre claridade, até porque a Gran Via está cheia de outdoors que refletem luz.

A água da pia era turva não parecia limpa.

O pequeno almoço era bom mas o facto de ser noutro edifício torna-se inconveniente.

No geral o ponto forte é mesmo a localização e os funcionários que são muito simpáticos e prestáveis.

2026-05-08 via Nuitee
J
Jessica solo_traveller es
7
2026-05-08 via Nuitee
C
Cecilia couple es
4
2026-05-08 via Nuitee
I
Izquierdo solo_traveller es
4
Pros:

La ubicación

Cons:

El baño era incomodísimo, para entrar y salir sobre todo de la ducha tienes que poner una escalera, y las toallas ni las cambiaron

2026-05-08 via Nuitee
J
Jose Edgar couple es
10
Perfecto
Pros:

Todo

Cons:

T B

2026-05-07 via Nuitee
J
Jiménez Raigón couple es
8
2026-05-07 via Nuitee
R
Ramon couple es
3
bonita experiencia pero no volveremos .....
Pros:

preferimos no comentar

Cons:

buffff

2026-05-06 via Nuitee
C
Carlota solo_traveller es
5
Pros:

Ubicación

Cons:

El ruido. La ducha muy pequeña se salía el agua. No tenía persianas.

2026-05-06 via Nuitee
J
José Luis couple es
7
2026-05-06 via Nuitee
S
Sahlav solo_traveller il
10
2026-05-06 via Nuitee
O
Oleaque Jiménez couple es
8
2026-05-06 via Nuitee
N
nathalie family_with_children es
5
2026-05-06 via Nuitee
R
Ruben couple pt
6
2026-05-06 via Nuitee