The Clan Hotel Singapore by Far East Hospitality

Hotels
•
Far East Hospitality
9 (7337 reviews)
10 Cross Street , Singapore , SG
+65 6228 6388

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (close to Chinatown, MRT access)
Attentive and named staff members praised
Spectacular rooftop/infinity pool with city views
Comfortable, well-designed rooms with good showers
High cleanliness and modern design
Good breakfast and proximity to many food options
Convenient for sightseeing and transport
Private MRT access / easy travel
Cons:
Perceived as expensive / value concerns
High early check-in fee ($300) reported
Bar not open during stay
Occasional rude reception incident
Lift operation issues noted by a guest
Soap dispenser difficult to use
Limited outdoor lounging
Limited wardrobe space in some rooms

Categories

Cleanliness
9.2
Repeated mentions of a clean hotel in multiple reviews (e.g., 'Tolles und sauberes Hotel', modern design and cleanliness praised), indicating very good housekeeping with minor unreported issues.
Service
9.5
Numerous positive callouts to staff by name and strong service (Ivan, Wilson, Chew, manager), excellent hospitality and helpfulness; a single report of a rude receptionist is noted but rare.
Location
9.6
Consistently praised location: close to Chinatown, private MRT access, convenient for dining and attractions — repeatedly described as a top reason to stay.
Room Quality
9.2
Rooms described as comfortable, well-designed, great views (e.g., room 906 skyline view), good showers and thoughtful features (well-placed safe); one note about limited wardrobe space in a double room.
Amenities
9.4
Strong praise for rooftop/infinity pool, spa and general facilities (pool on 30th floor repeatedly highlighted); minor comments about access/timing but overall excellent amenities.
Value for Money
8
Several guests called the hotel pricey or 'little over priced', with a notable complaint about a $300 early check-in fee — value is good for quality but cost concerns lower the score.
Food and Beverage
8.5
Breakfast was described as good, but some guests didn't dine at the hotel to fully judge offerings; one complaint that the bar wasn’t open reduces the score slightly.
Overall Experience
8.6
Overall very positive stays, repeat guests and enthusiasm ('incredible stay', 'keen to be back'), tempered slightly by isolated service/price issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious Accommodation

The Clan Hotel Singapore by Far East Hospitality offers 5-star luxury with air-conditioned rooms featuring modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can enjoy a comfortable stay with room service and a 24-hour front desk.

Convenient Location

Located just 700 meters from Singapore City Gallery and within walking distance of the city centre, guests can easily explore nearby attractions like Sri Mariamman Temple and Marina Bay Sands Casino. The hotel's proximity to Seletar Airport makes travel hassle-free.

Dining and Wellness

Indulge in a buffet or continental breakfast at the hotel's restaurant and bar, or unwind at the fitness center and terrace. Free WiFi, a safety deposit box, and quality bed linen ensure a relaxing stay at The Clan Hotel Singapore by Far East Hospitality.

Book your stay now for a luxurious experience in Singapore!

Important information:

Guest’s identification details indicated during booking is final and any changes thereafter will not be allowed.

Additional verification required upon check-in: booking details must match the original identification documents provided by guest during check-in.

Guests are required to show a photo identification and credit card upon check-in.

In accordance with the National Registration Regulations, guests must be at least 18 years of age to check-in. A valid physical identification (passport or NRIC) is required at registration. Driver’s licenses, membership cards, and Singpass will not be accepted.

When booking 5 rooms or more, different policies and additional supplements may apply.

The hotel is directly connected to Telok Ayer MRT (Exit D). Other nearby train stations within walking distance include Raffles Place and Chinatown MRT stations.

Please note that :

Breakfast: 06:30hrs - 10:30hrs
Lunch: 12:00hrs - 14:30hrs
Dinner: 18:00hrs - 21:30hrs
Bar: 12:00hrs - 22:00hrs
In-Room Dining: 12:00hrs - 21:30hrs
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

9
Based on 7337 reviews
Cleanliness: 9.2
Service: 9.5
Location: 9.6
Room Quality: 9.2
Amenities: 9.4
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.6
P
Peter • solo_traveller • au
9
2026-10-31 • via Nuitee
J
Junhui • couple • gb
10
2026-10-31 • via Nuitee
D
Dor • couple • il
10
2026-10-30 • via Nuitee
S
Sven • couple • de
9
Pros:

Einfach alles, war zum zweiten Mal in dem Hotel. Etwas teuer aber es ist es wert.

2026-10-30 • via Nuitee
D
Dor • solo_traveller • il
10
2026-10-30 • via Nuitee
S
Stephen • couple • au
10
2026-10-29 • via Nuitee
J
James • solo_traveller • gb
8
2026-10-29 • via Nuitee
D
Darren • extended_group • au
10
Pros:

Ivan was amazing excellent service and advice

2026-10-27 • via Nuitee
K
Kim • family_with_children • gb
9
2026-10-27 • via Nuitee
A
Anna-Kristina • solo_traveller • de
9
2026-10-27 • via Nuitee
J
Jeremy • solo_traveller • my
8
2026-10-27 • via Nuitee
R
Reto • couple • ch
9
Super Hotel: freundliches Personal, gut gelegen und jedermann zu empfehlen.
Pros:

Wir bekamen ein upgrade. Das Zimmer 906 hatte eine phantastische Aussicht auf die Skyline von Singapur.
An der Reception war Herr Chew sehr zuvorkommend.
Geschmackvolle Einrichtung; es fehlte an nichts. Der Infinity-Pool war spektakulär.
Gute Essmöglichkeiten in der Nähe des Hotels.

Cons:

Nichts :)

2026-10-26 • via Nuitee
D
Daniel Stukalin • family_with_children • il
10
Very good
Pros:

Especially I liked the staff:
In from the restaurant.
Jordan
Nelson and the manager senior vice president: woody achuthan

Cons:

One reception event was rude and Stingy woman.

2026-10-26 • via Nuitee
S
Shu Ting • solo_traveller • tw
9
2026-10-24 • via Nuitee
H
Ho Wai Anthony • solo_traveller • au
10
2026-10-23 • via Nuitee
A
Andrew • couple • gb
10
2026-10-23 • via Nuitee
A
Andrew • couple • gb
10
2026-10-21 • via Nuitee
M
Michela • family_with_children • it
1
2026-10-20 • via Nuitee
E
Ellie • couple • au
8
Great location. Good time in Singapore overall.
Pros:

The breakfast was good. The shame was the bar wasn’t open.

Cons:

The lifts were a bit random

2026-10-20 • via Nuitee
M
Michele • family_with_children • au
10
2026-10-20 • via Nuitee