Boutique Hotel Kindli

Hotels
9.3 (307 reviews)
Pfalzgasse 1 , Zürich , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noisy outside the open window

Categories

Cleanliness
9.16
Room was clean and very comfortable.
Service
9.63
Staff were friendly and extremely helpful.
Location
9.67
Fantastic location in the heart of Zurich.
Room Quality
9.12
The room was adequate and comfortable for single occupancy.
Amenities
9.15
Breakfast was amazing and well worth it.
Value for Money
9.11
Great value considering the services and amenities.
Food and Beverage
9.16
Fantastic breakfast served elegantly.
Overall Experience
9.43
Our stay was exactly what we wanted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:48

Property Description

Luxurious Accommodations:
Indulge in individually furnished rooms at The Hotel Kindli, featuring free high-speed internet, complimentary telephone calls, and Hästens beds for a restful stay.

Central Location:
Conveniently situated near Zurich's financial hub and the upscale Bahnhofstrasse, The Hotel Kindli offers easy access to prime shopping and business destinations.

Exquisite Dining Experience:
Treat your taste buds to a culinary journey at the Kindli's restaurant, showcasing a delectable selection of Swiss and international dishes.

Experience elegance and comfort at The Hotel Kindli - book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 45 per day.

Location

Guest Reviews

9.3
Based on 307 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.43
A
Avati couple it
9
Pros:

Ottima qualità prezzo. Ottima posizione

2026-02-12 via Nuitee
G
GALATEIA family_with_children gr
10
2026-02-11 via Nuitee
S
Susan family_with_children za
10
Pros:

The location is excellent. Staff were exceptionally friendly and helpful.

2026-01-31 via Nuitee
P
Petra couple de
8
2026-01-30 via Nuitee
P
Panteleeva family_with_children bg
10
Pros:

Всичко ми хареса- хотелът е мното уютен, разположен в център на града, на пешеходно разстояние от магазини и ресторанти. Закуската е много богата, персоналът изключително любезен и отзивчив. Минибарът беше комплимент от хотела, както и непрекъснато имаше, вода и кафе, в близост до рецепция. С удоволствие бих отседнала в хотела отново.

Cons:

Няма такова нещо.

2026-01-29 via Nuitee
G
Gabriela couple br
10
2026-01-19 via Nuitee
L
Lexin solo_traveller us
10
2026-01-19 via Nuitee
P
Peter couple us
10
Worthwile
Pros:

Location, facilities, food, environment and foremost the staff was excellent

Cons:

All was fine

2026-01-19 via Nuitee
G
Guilherme couple br
10
2026-01-19 via Nuitee
H
Holly extended_group gb
10
2026-01-19 via Nuitee
B
Bernard solo_traveller ch
9
2026-01-19 via Nuitee
G
Giacomo solo_traveller gb
10
A very short but pleasant stay in the heart of the historic city center.
Pros:

This is a very nice historic hotel in the heart of Zürich Altstadt. My room had a fantastic view of the city and was very comfy. They have special mattresses from Sweden made with natural materials. It was very soft but in a very nice way. The breakfast is very well prepared. The staff is very friendly and attentive to customer needs.

Cons:

N/A

2026-01-15 via Nuitee
C
Christine family_with_children za
10
Pros:

What a wonderful hotel in the very centre of the old city. Staff were super friendly and helpful, rooms very comfortable and breakfast excellent. I would certainly recommend this lovely hotel.

2026-01-14 via Nuitee
D
Dolly couple gb
10
Beautifully decorated, positioned, relaxed yet formal, amazing restaurant with wonderful staff
Pros:

Everything!

Cons:

Nothing!

2026-01-10 via Nuitee
D
davis extended_group ch
10
Best hospitality in all of Switzerland
Pros:

Exquisite breakfast best in Switzerland

Cons:

Nothing

2026-01-07 via Nuitee
T
Thomas couple de
9
2026-01-06 via Nuitee
C
Consuelo couple za
8
Well run hotel in excellent location.
Pros:

The breakfast is great and the bed is ultra comfortable. The rooms are nicely decorated. We always enjoy our stay at the Kindli.

Cons:

Generally hotel rooms overheated in Europe (for our personal tastes). We opened the window because room was too warm and then outside noise of passing pedestrians came in. The shower was not great - taps too low and shower head very small and more suited as an accessory to a bath. We have asked for the same room but with a bathtub - apparently one floor above - for our next visit. PS. We have grown accustomed to it but the front entrance to the hotel for offloading and unloading of luggage is a little tricky with narrow steep road and pedestrian traffic.

2025-12-29 via Nuitee
R
Richard solo_traveller gb
10
2025-12-29 via Nuitee
N
NIKOLAOS family_with_children gr
10
Pros:

Very good location, especially if you want to see mostly the center of Zurich. The restaurant of the hotel is excellent!!!
Clean, and with big rooms considering it is a boutique hotel.

2025-12-29 via Nuitee
S
Sally solo_traveller gb
10
Comfortable, friendly, excellent service and breakfast
Pros:

Breakfast was excellent as was the coffee bar on the ground floor and the bowl of apples and other things, free mini bar. Staff were lovely. Free gifts for the kids when my family joined me for breakfast on Boxing Day.

Cons:

Shower was leaking. Bathrooms and room was dated but the facilities and restaurant made up for it. Nice bedding.

2025-12-26 via Nuitee