Citybox Tallinn City Center

Hotels
8.9 (20000 reviews)
Laeva 1 , Tallinn , ee

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Clean common areas
Helpful staff
Spacious bathrooms
Cons:
Cleanliness issues
Breakfast quality
Limited amenities

Categories

Cleanliness
8.19
Multiple mentions of cleanliness issues, including unclean rooms and linen.
Service
9.66
Staff praised for being wonderful, though some reviews indicate mixed experiences.
Location
9.7
Strong positive sentiment regarding proximity to attractions and amenities.
Room Quality
8.65
Rooms generally functional and spacious, but some complaints about size and cleanliness.
Amenities
9.18
Amenities are generally appreciated, except for issues with the bar and kitchen.
Value for Money
9.14
Good value mentioned, but with some exceptions regarding the quality of breakfast.
Food and Beverage
7.69
Negative comments on breakfast offerings and service, affecting overall perception.
Overall Experience
8.96
Mixed experiences overall, with both significant positives and notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:32

Property Description

Convenient Location
Citybox Tallinn City Center is perfectly situated in the Porto Franco Harbour Complex, just a stone's throw away from the Old Town, Roterman Quarter, and Viru Shopping Centre.

Modern and Functional Rooms
Each room at Citybox Tallinn City Center features a private bathroom, desk, chair, and WiFi. For added comfort, some rooms also boast cozy window seating, providing a relaxing spot to unwind after a day of exploring the city.

Communal Kitchen
Guests can enjoy the convenience of a communal kitchen equipped with a microwave, fridge, and water boiler, perfect for preparing quick meals or enjoying a hot cup of coffee.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Citybox Tallinn City Center now!

Important information:

When booking more than 8 rooms, please note that different conditions may apply.

When traveling with pets, please note that one pet per room is allowed, with an extra charge of EUR 15 per pet per stay.

This property offers self-check-in only.

Cleaning service is offered every week.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests need to provide a valid ID and credit card at check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 20000 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 7.69
Overall Experience: 8.96
D
Dimiter • family_with_children • bg
7
Pros:

Good location at a walking distance from the harbour, old town and main see sights.

Cons:

Beds were very small and covered with some weird mattress pad that was slipping left or right regularly.

Room had no amenities like TV, mini-fridge, or electric cattle.

2026-06-27 • via Nuitee
E
Elmer • couple • fi
10
2026-06-27 • via Nuitee
A
Anna • solo_traveller • fi
10
2026-06-27 • via Nuitee
E
Elina • solo_traveller • fi
9
2026-06-27 • via Nuitee
S
Sławomir • couple • pl
8
Pobyt bardzo udany, zrealizowany w 100 %.
Pros:

Lokalizacja super. Blisko do centrum starego miasta i do portu promowego co miało znaczenie, gdyż popłynęliśmy na jeden dzień do Helsinek.

Cons:

Trochę mały pokój i brak TV na wyłączność tzn. w pokoju, ale na krótki pobyt to nie ma znaczenia.

2026-06-27 • via Nuitee
J
jolanta • solo_traveller • pl
8
Pros:

Lokalizacja niezła. Blisko do portu/terminali na prom np w kierunku Helsinek. W miarę blisko do starego miasta.
Czysty pokój z wygodnym łóżkiem.
Przestronna lazienka
Automaty do samodzielnego wykonania check in / check out.
Dobry kontakt mailowy z personelem.

Cons:

Wystrój pokoju. Właściwie jego brak. Pokój zarezerwowałam na 2 osoby a do dyspozycji miałyśmy jedno krzesło.
Widok za oknem okropny :(
Zarezerwowałam sugerując się dobrymi ocenami.
Może jednak trzeba zamieścić lepsze zdjęciai pokoi

2026-06-27 • via Nuitee
B
Baris • extended_group • tr
8
2026-06-27 • via Nuitee
J
Jaana • solo_traveller • fi
9
Pros:

Hiljainen huone

Cons:

Näkymä keskeneräiselle rakennukselle

2026-06-27 • via Nuitee
N
Natalie • couple • gb
9
Easy but lacking character.
Pros:

It was really clean and they had a facility to store bags after check out and the room had safes which was handy for laptops and passports.

Cons:

It was really impersonal and a bit dry as reception was only digital check in so lost the personal touch. Staff that we did have contact with were not the usual helpful reception staff in other hotels.

2026-06-27 • via Nuitee
V
Vadim • solo_traveller • ee
10
2026-06-27 • via Nuitee
A
Austėja • couple • lt
10
Amazing stay in Tallinn
Pros:

Very comfortable bed, minimalist room, only 10min by walk from old town, around 15min to the sea by walk. Amazing location and all hotel style. Our room was 527 so we had amazing view to the old town. Very easy to check in and check out.

Cons:

There is no TV in the room but actually for us not a big problem.

2026-06-27 • via Nuitee
K
Krzysztof • couple • pl
7
2026-06-27 • via Nuitee
K
Kaapo • solo_traveller • fi
10
2026-06-27 • via Nuitee
D
Darius • couple • lt
10
2026-06-27 • via Nuitee
R
Renee • solo_traveller • fi
9
2026-06-27 • via Nuitee
H
HeidiJ • solo_traveller • fi
9
Tähän hotelliin kannattaa tutustua!
Pros:

Moderni ja siisti hotelli erinomaisella sijainnilla. Satama lähellä, Rottermanin kortteli vieressä. Vanha kaupunki kivenheiton päässä. Hyvät sängyt ja tilava pesuhuone. Viihtyisät yleiset oleskelutilat. Helppo sisäänkirjautuminen. Laukut saatiin säilytykseen ennen huoneen saantia.

Cons:

-

2026-06-26 • via Nuitee
A
Anna • solo_traveller • pl
10
Świetna lokalizacja w nowoczesnym hotelu za rozsądną cenę
Pros:

Wygodny choć mały pokój, dobra lokalizacja i atrakcyjny stosunek cena / wartość. Bardzo dobre śniadanie w knajpce na dole. Duża kuchnia dostępna dla gości.

Cons:

Brak sensownej szafy w pokoju plus brak bezpłatnej wody do picia poza kranówką której smak był taki sobie :/

2026-06-26 • via Nuitee
D
Dariia • solo_traveller • ch
1
Pros:

Отель с новым ремонтом, хорошее месторасположение.

Cons:

Самое главное - я заплатила 760 евро за 4 ночи, включая завтраки. По приезду мне дали номер, точнее комору, с запечатанным окном, которое выходит в сам отель и на комнату соседей. Окна пришлось зашторить. Нет никакого кондиционера, просто вытяжка какая-то маленькая. И вентилятор в помощь. Обещаного шкафа тоже нет, просто вешалка. Я сразу спустилась на рецепцию и попросила дать мне другой номер, на что администратор, я так понимаю (она не представилась, вышла из подсобной комнаты), сказала мне что «ну Вы же одна заезжаете» и «ну Вы же не переселитесь в семейный номер». В итоге, номер мне не поменяли. Две ночи я спала в этом номере, с минимальным количеством кислорода. Как итог - отёки и сильные головные боли. Пришлось открывать двери. Безопасность просто нулевая.
Я пошла на второй день снова на рецепцию. Сказали, что номеров свободных нет, но сообщат, если найдут.
После этого я сразу написала жалобу в Booking. Стечение обстоятельств или нет, но через 30 минут меня переселили в номер с открывающимся окном и доступом кислорода.
В номере есть: кровать, стол, стул, унитаз, душ, фен. На этом всё.
Завтраки: на выбор 6 блюд, очень посредственных на вкус. И чашка чая/кофе на выбор. Сок. Когда я захотела вторую чашку кофе, попросили доплатить.
Я очень советую выбирать другие отели.

2026-06-26 • via Nuitee
M
Mihaela • solo_traveller • dk
10
2026-06-26 • via Nuitee
A
Andrej • extended_group • sk
9
2026-06-26 • via Nuitee