Hotel Vista Quince

Hotels
8.7 (187 reviews)
2 Calle 20-23 zona 15 Vista hermosa 1 , Guatemala , gt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive, helpful staff (several guests)
Great location (near shops/restaurants, good views)
Excellent amenities: pool, gym, sauna, well-maintained installations
Comfortable rooms for many guests
Cleanliness praised by multiple reviewers
Cons:
Strong sewer/cesspool smell reported (e.g., room 1501)
Poor restaurant/food and limited breakfast options
Room issues: small size, non-working AC, balcony doors not locking
Extra charges for pool access reported
Slow/unsatisfactory restaurant service or denied access to signature restaurant for some guests

Categories

Cleanliness
8.5
Mixed sentiment: several guests praise that everything was very clean, but there is at least one strong complaint of a sewer/cesspool smell on entry and in room 1501.
Service
10
Generally excellent: multiple guests highlight attentive, helpful staff (even assisting when guests were ill) and 'good staff'; a few isolated issues with slow restaurant service were reported.
Location
9.5
Strongly positive: guests repeatedly mention good location, proximity to shops/restaurants, nice views and convenience.
Room Quality
8.5
Mixed: many find rooms comfortable, but there are reports of small room size, non-working air conditioning, and balcony doors that did not lock (safety concern).
Amenities
9.7
Positive: gym, pool, sauna, elevators and general installations are praised; note some complaints about needing to pay extra to use the pool in one case.
Value for Money
7
Below average: several guests complained about extra charges (e.g., pool), poor breakfast value and statements that the hotel did not merit a 5-star rating.
Food and Beverage
6.8
Negative: multiple complaints about restaurant quality and breakfast (limited variety, poor buffet setup, very poor meals, long waits); a few guests did praise the food, but overall sentiment is unfavorable.
Overall Experience
9.6
Mostly positive overall: many guests describe exceptional experiences and highly praise the hotel and staff, though a number of specific service/food/room issues tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 07:59

Property Description

City Views and Luxury Amenities
Hotel Vista Quince, located in Guatemala, offers stunning city views and a range of luxury amenities. Guests can unwind in the outdoor swimming pool, fitness center, and sauna, ensuring a relaxing stay.

Comfortable Rooms with Modern Facilities
The air-conditioned rooms at Hotel Vista Quince are equipped with everything guests may need, including a flat-screen TV, safety deposit box, and private bathroom. Some rooms even feature a kitchen with a dishwasher, perfect for longer stays.

Convenient Services and Delicious Dining Options
With a 24-hour front desk, airport transfers, and free WiFi, guests can enjoy a hassle-free experience. Indulge in a buffet, à la carte, or continental breakfast at the on-site restaurant, adding a delicious touch to your stay.

Experience luxury and convenience at Hotel Vista Quince - book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Location

Guest Reviews

8.7
Based on 187 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.7
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 9.6
E
Enrique • solo_traveller • sv
1
2026-07-22 • via Nuitee
E
Enrique • couple • sv
1
Nefasto!
Pros:

Nada!

Cons:

Malisimo

2026-07-22 • via Nuitee
A
Ana Maria • family_with_children • sv
8
2026-07-18 • via Nuitee
D
De Leon • family_with_children • gt
10
2026-07-15 • via Nuitee
W
Wenner • solo_traveller • us
8
2026-07-09 • via Nuitee
D
Diaz • solo_traveller • gt
7
2026-07-08 • via Nuitee
F
Fredy • extended_group • gt
10
2026-06-28 • via Nuitee
K
Katherin • extended_group • gt
10
2026-06-09 • via Nuitee
J
Jairo • solo_traveller • gt
10
Pros:

Servicio ubicación Vista y Comodidad

Cons:

Sin comentarios

2026-06-04 • via Nuitee
S
Susana • family_with_children • gt
10
Pros:

Si

2026-06-04 • via Nuitee
A
Ahmed • solo_traveller • us
10
this hotel offered a truly exceptional experience
Pros:

good hotel room .... nice pool and good staff

Cons:

none

2026-05-31 • via Nuitee
J
JOSEF GABRIEL • solo_traveller • es
9
2026-05-16 • via Nuitee
C
Chau salazar • solo_traveller • gt
10
2026-05-08 • via Nuitee
U
Urías • solo_traveller • cr
10
Los mejores.
Pros:

El personal es especial, atento y entrega el servicio al cliente al más alto nivel.

Estuvimos muy enfermos un día y el hotel hizo todo lo humanamente posible por ayudarnos en todo el proceso.

Definitivamente enamorado del servicio.

El mejor hotel en la Ciudad de Guatemala.

Una familia costarricense muy agradecida.

2026-05-06 • via Nuitee
S
Sequeira Victor • solo_traveller • cr
9
2026-05-03 • via Nuitee
C
CAMACHO FLORES • couple • gt
10
2026-05-03 • via Nuitee
D
Diana • solo_traveller • cr
10
Cons:

El baño tira un olor a cloaca.

Desde que se entra huele a cloaca.

Habitación 1501

2026-05-02 • via Nuitee
M
Marc Arthur • couple • ca
10
Toute était merveilleux
Pros:

Toute était merveilleux

2026-04-30 • via Nuitee
R
RODOLFŐ • solo_traveller • gt
10
Pros:

Me gusto el lugar exelente

2026-04-27 • via Nuitee
H
Horacio • extended_group • gt
10
Comoda y productiva
Pros:

Ubicacion

Cons:

Todo me gusto

2026-04-25 • via Nuitee