Hotel Visconde

Hotels
7.2 (554 reviews)
Rua Visconde Setubal, 79 , Porto , PT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Low room quality

Categories

Cleanliness
5.53
Several reviews highlighted issues with cleanliness and hygiene in the rooms.
Service
9
The staff were described as friendly and accommodating.
Location
9.04
Well-located with easy access to transportation.
Room Quality
5.49
Reviews suggested the rooms were outdated and poorly maintained.
Amenities
7.02
Some amenities were available, but overall satisfaction was low.
Value for Money
6.48
The price was considered high for the quality received.
Food and Beverage
7.53
No specific food or beverage comments, assumed average.
Overall Experience
7.5
Mixed experiences with a significant number of complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Convenient Location
With a Metro Station just steps away and the city center within a short drive, Hotel Visconde offers easy access to Porto's main attractions.

Comfortable Accommodation
Featuring air-conditioned rooms with modern amenities including free WiFi, guests can unwind in comfort at the Visconde.

Local Dining and Entertainment
From a delicious breakfast buffet to nearby restaurants and nightlife options, guests can savor the flavors of Porto and explore the city's vibrant atmosphere.

Experience the best of Porto at Hotel Visconde. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 554 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 5.49
Amenities: 7.02
Value for Money: 6.48
Food and Beverage: 7.53
Overall Experience: 7.5
J
Jorge • family_with_children • pt
7
2026-10-16 • via Nuitee
B
Brito • couple • br
10
Ótimo local !
Pros:

Lugar muito bem organizado e limpo .

Cons:

Limpeza e o espaço

2026-10-13 • via Nuitee
K
Kuziomkin • family_with_children • es
7
2026-10-12 • via Nuitee
G
Gonçalves • solo_traveller • pt
8
2026-10-12 • via Nuitee
G
GETO • solo_traveller • fr
7
2026-10-11 • via Nuitee
A
alberto • couple • es
3
Un desastre
Cons:

* Presencia de pelos en la ducha, mueble del baño antiguo y con agujeros correspondientes a antiguas instalaciones de tuberías. Además, el flexo de la ducha estaba roto.
* El armario de la habitación era muy antiguo y la cama resultaba bastante incómoda.
* Al estar situada la habitación en la planta baja, el descanso era prácticamente imposible debido a los ruidos. Se escuchaba a la gente hablar desde primera hora de la mañana, lo que dificultaba considerablemente dormir.
* A partir de las 22:00 horas no había nadie en recepción. Asimismo, cuando abandoné el alojamiento por la mañana, tampoco había personal disponible.
* Antes de marcharme, solicité la factura. La señora de la limpieza me pidió los datos necesarios y me indicó que me la enviarían por correo electrónico. Sin embargo, transcurrida una semana sin haberla recibido, envié dos correos electrónicos reclamándola, pero no he obtenido respuesta a ninguno de ellos.

2026-10-10 • via Nuitee
C
Clementina • solo_traveller • it
6
2026-10-10 • via Nuitee
S
Soukaina • family_with_children • ma
10
Good
Pros:

‏everything

Cons:

Nothing

2026-10-08 • via Nuitee
V
Valeria Anna • solo_traveller • it
10
2026-10-08 • via Nuitee
C
Coelho • couple • pt
9
Pros:

Ótimo staff. Limpo, confortável e com acesso a um espaço exterior. Ótima localização. Preço qualidade 5 estrelas. Adoramos.

2026-09-19 • via Nuitee
G
Gabriel 567 • solo_traveller • es
8
2026-09-19 • via Nuitee
E
Ester • solo_traveller • il
1
לא לבוא, ביזיון, פרסום שיקרי
Pros:

לא אהבנו כלום.
יחס מחפיר, מידע שיקרי בתאור המקום, הובטחה חניה בתשלום. אין חניה. אם במקרה יהיה ברחוב זה יעלה כסף.. מיזוג, לא היה, הטענה הייתה שיש תקלה במיזוג.

Cons:

לא אהבנו כלום.
יחס מחפיר, מידע שיקרי בתאור המקום, הובטחה חניה בתשלום. אין חניה. אם במקרה יהיה ברחוב זה יעלה כסף.. מיזוג, לא היה, הטענה הייתה שיש תקלה במיזוג.. בגלל ששילמנו, והיגענו מאוחר אז נשארנו חילה אחד בלבד. הצוות התווכח איתנו . למרות שהראינו לו את התשובות על החניה מראש, הם התכחשו לכך.
הובטח בפרסום שבכל חדר יש קומקום וערכת קפה. כמובן שלא היה!
מגיע לנו החזר על יומיים!! עוגמת הנפש והצורך לחפש מלון חדש לשני לילות במקום במלון הזה.

2026-09-16 • via Nuitee
V
Valerio • couple • it
4
Se a buon prezzo, va bene
Pros:

Personale molto cordiale, accogliente e preparato

Cons:

Molte cose nella stanza erano rotte tra cui il rubinetto del lavandino, il pulsante dello sciacquone, la maniglia della porta di ingresso e una presa all’ingresso (oltretutto anche pericoloso).
C’è inoltre un cattivissimo odore che entra anche nella stanza e purtroppo non va via.
Abbiamo inoltre trovato delle macchie sulle lenzuola e abbiamo avvisato il personale che è stato gentilissimo e disponibile ed è stato pronto a cambiarcele subito ma purtroppo anche le “nuove” lenzuola erano macchiate. La zona non è proprio tranquilla e comoda per muoversi.

2026-09-14 • via Nuitee
J
José • couple • pt
7
2026-09-12 • via Nuitee
R
Renato • family_with_children • fr
2
Pitoyable, nous avons écourté notre séjour au lieu de passer cinq jours, on n’en a passé que trois
Pros:

La propreté

Cons:

Il n’y a pas de stationnement gratuit
La clim de la chambre ne fonctionnait pas
Les chambres sont toutes collées, donc on entend tout ce qui se passe dans les autres chambres
On ne pouvait pas aérer car il n’y avait pas de fenêtre

2026-09-11 • via Nuitee
M
Marlene • family_with_children • pt
4
2026-09-10 • via Nuitee
E
Emelicia • family_with_children • pt
10
2026-09-07 • via Nuitee
C
Carrascal • solo_traveller • es
4
Experiencia negativa
Cons:

Habitaciones incómodas con techos bajos,enchufes sueltos y mucho ruido el fin de semana

2026-09-07 • via Nuitee
R
Romario • couple • ao
7
Foi boa, pessoal muito simpático
Pros:

A Localização

Cons:

Avaria do Aparelho de Ar condicionado

2026-08-25 • via Nuitee
C
CARLOS • solo_traveller • es
6
2026-08-23 • via Nuitee